Thomas was the BEST! Very helpful and knowledgeable. Great customer service and offered great advice.

Appointment was on 8.31.26 and 9.1.26- Oil change was fine. Brake work- fine. There was a cable that needed to be secured again because the zip ties ya'll used last time, guess what deteriorated and the cable us loose. You had my ride for 2 days. Not convenient at all. Value- just okay. I will say the staff is nice. Communication could have been better. read more

I had purchased my tires and rims online since I did that i dropped my truck off at about 11:30 am the work order stated expected pick-up time would be 1:30 just like the salesperson Thomas. Well, I waited till 4 because they closed at five, they said they barely got to it and one of the four tires were damaged they didn't even try to mount any of the other three just had me walk back to pick it up. If they had worked on it like they said they would, I could have picked my truck up at 12 noon and took it elsewhere because they didn't do anything work whatsoever on it. but never called me never was transparent. I called my buddy who owns a local 4X4 shop and he said he has tried to use Less Schwab at three different occasions and locations. But since my buddy did all the 4X4 work all the vehicle needed was an alignment, so they didn't work on it and made up an excuse about a ball join but didn't look and it was brand new just like they did. I wish they wouldn't say yes, they will install someone else parts then make up excuses since they already got you there. Maybe they can upsell you their equipment at that time. read more

After my battery problem with Les Scwab on Sept 18 2025.I contacted The store manager Bradley & explained to him what had took place .He was very accommodating with my needs.Sent a tow truck to get my vehicle & made sure I had a ride to the shop.Communication was great.He honored my warranty without any problems!! Thank you Bradley & Les Scwab! read more

if i could leave no stars i would. worst management ever. trying to sell people on tires and sensors that they don't need. because of this location i will be taking my business for my 5 cars to americas tire which is way more professional and they handle everything professionally. also the manager needs to wear boots in the shop not tennis shoes. laughing and mocking customers from the shop where they can see you isn't the brightest thing to do. terrible management! they will be losing a long time customer and my money will go to the competition. read more

I was on a road trip with my 2 year old son and got a flat tire on the freeway. I was able to make it to this Les Schwab and even though it wasn't long before closing the employee was so kind and replaced my tire, working almost half an hour past the closing time. My son had a great time exploring the tires while we waited as well :) Fantastic customer service, highly recommend this store! read more

Free coffee and popcorn! Crowded on a Monday morning when I reported a slow leak but I was out in an hour or so with a patch for free. Thank you! read more

This was my first Time going to les schwab. I came here cus I had a nail in my tire and wanted a patch... and it was free! One of the cleanest waiting rooms. Free coffee and popcorn and everyone was professional and polite.... I'll come here for more stuff just because of their service. Ty read more

Madera is amazing ! I had a. Emergency needed two tires asap and they didn't turn me away last minute ! So awesome the customer service is great ! He gave me a great price and it was fair!! read more

Brought the truck in for tires and shocks. Spent over $2,000. And they couldn't even clean the black shit off the rims! $2,000. And you can't wipe the rims?? Before the truck I brought my car for tires, shocks, and struts. YEAH!! Pricy!! Came home after that one and all the rims had some kind of greasy crap that I couldn't get off so I had to bring it back and have them remove whatever it was!! REALLY LES SCHWAB!! Thousands of dollars and you can't even cleanup after your sloppy-greasy-mess?? Very very disappointed in these 2 visits! You guys are really getting sloppy!! read more

I have been using this location for years and have always been pleased with the service. However, my recent brake job has been a disaster. on Wednesday I took my 2011 Lexus in to address worn brake pads. I have 77,000 miles. They had previously diagnosed the issue and scheduled me for a complete rear brake job. Calipers, rotors and pads. I arrived for my appointment on 11/05. They couldn't find the parts they had supposedly ordered so did an express order. I couldn't get them on the phone to check on the job ( their phones have been out order all week), so I went in at 3:30 And picked up the car. On 11/6 I left on a trip to Aptos, Ca. After two hours driving, I suddenly got brake warnings, a loud beeping and instructions to stop the car, and call the dealer for repairs. The brakes also failed for a moment. I continued to my destination with constant warning lights. On 11/7 at 8am I was at Aptos Tire and Auto Repair. They checked the brakes and found the sensors and the calipers had not been installed properly. Apparently the line had not been bled properly and the caliper hardware had come apart. Bottom line. I had to leave the car, get a rental and wait until parts could be acquired, hopefully by Monday 11/10. I do not know what it will cost, but Les Schwab will be getting at bill, at a minimum. What is price of putting our lives in danger? We will see. Note: I still cannot get them on the phone. My name is Thomas Edginton.Update on 11/9: I have been told by Aptos Tire that the calipers installed by Les Schwab in Madera were designed for an all wheel drive vehicle. My Lexus is a rear wheel drive vehicle! read more

Went to two very unhelpful tire stores in madera before finding les Schwab. We got a flat while traveling through town & they helped us for free and very quickly. Excellent customer service. We were back on the road in no time! read more

Rocky was very nice and kind when I asked him if staff could put air in my tires. After putting too much air in my tires, I rather let someone else do that.‍ Saul put air in my tires and was very attentive. He let me know what the tire pressure was and alerted me that there was a nail in one of my tires. Thank you Saul, especially since I e been driving around with a nail in my tire, scary. read more

If I could leave 10 Stars I would! I came in to get tire rotation and oil change after my plans got canceled to fly to Vegas. Instead I decided to drive. So I rushed in to make sure I would have a safe trip. I talked to Sergio and let him know what my plans were to Drive to Vegas. He told me they didn't have my oil filter available. And after looking at my vehicle let me know I needed NEW TIRES there was No way I would make it to Vegas in these tires! I was like No Way! But after he had me take a look I didn't realize 5yrs had passed since I got new tires. Sergio went above and beyond for me to make my trip happen. He had my Oil filter delivered ASAP and got me a New set of tires! All of this done when it was getting close to closing time. I'm A Very Last Minute person lol. Sergio and another coworker both helped me get on the road and had a Safe trip there and back. My ride was very smooth and relieve. Thanks so much for Such Great Customer Service! Nancy M read more

Informative and efficient. I will go back to Les Schwab Madera for my automotive needs.

I have been to Les schwab for minor things like a tire patch or putting air in a low tire. They offer those services for free which is awesome. However, my most recent visit, I needed all 4 tires replaced. I scheduled on the website and I was able to schedule a next day appointment at 10 am. The employee greeting me was super friendly and informative. He said the service took 2.5 hours, which I didn't think was bad as I needed all new tires and an alignment. I dropped my car off, I went home and was waiting for a call. I received the call just 45 minutes after I dropped my car off so I hurried to the shop. When I got there, I was informed that the person that called me didn't know I also wanted an alignment along with new tires. So I had to wait another hour at the shop for an alignment. That was inconvenient. Wish they would improve the communication among employees. read more

Maribel and Jesse were awesome. I had a flat due to a nail in my tire and they got me in and out fairly quickly. Maribel was very courteous as well as Jesse. Jesse called and explained everything and was super nice. I highly recommend this place for your tire services. read more

Les Schwab Tire Center - Les Schwab-Madera - Tires Near Me - Madera, California

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We where on our way to our sons wedding in Morrow bay when our tire pressure light came on and showed we had a very low tire. We just buy chance we got off the free way at the wright exit to lead us to this Less Schwab. We where first told it would be a hour to get the tire fixed. I told Rocky where we where headed he was very nice but we had two customers ahead of us. We sat in our car not more than 20 minutes later our car was getting the tire fixed. We made it to the wedding on time thanks to this crew. They did not even charge us for the repair. Now this is old fashion customer care. What a great experience. Andy read more

On 9/12/2022, we were traveling home from Shaver Lake, CA from a 7-day camping trip. About 20 miles outside of Madera on a country 2-lane highway, my travel trailer experienced not one, but TWO flat tires at the same time. One was a blow out and one was a mild deflate/separation. I called the local Les Schwab Tire store, and Diana answered right away. I explained to her my situation. She was very positive and supportive, and assured me that LST could help. First, she verified that they had the tires in inventory, which they had 8. I then asked about getting the trailer there, and it was at that time she said they could come to me. I asked her how long that would take, and she said she would connect me with Chad, and he could answer those questions. After a brief hold I was connected with Chad, he empathized with my story, and affirmed that LST could get me back on the road. He was finishing his lunch, asked me to give him 10 minutes, and then he would load up the tires and be on the road. He broke down the costs in detail, made sure I understood all of the costs. I was good, and he said he would see me shortly. As Chad stated, within 35 minutes he was pulling up to my trailer. He worked hard, fast and diligently and had all 4 tires replaced, mounted and ready to go in 1 hour. He explained to me what he was doing through the process, and made sure I had no questions or concerns before leaving. In less than 2 hours, I was back on the road, with 4 new tires. read more

Les Schwab Tire Center - Tires Near Me - Madera, California

Coming from Fresno to attend a class for work and my car was showing low pressure. Thankfully Les Schwab was literally around the corner so I decided to stop by before heading back home. Clearly it was busy there was about 3 customers waiting for their cars. I entered and one of the workers saw me from the window and greeted me. I stated my concerns and the guy said they were alittle busy and it would take 45 mins to 1 hour and not to worry and they will take care of me. I waited 45 mins and they said I had a small nail, patched and they didn't charge me. I'm very happy with this location. Very friendly staff and worked efficiently I would highly recommend. read more

I had doubts about this place because of what I've heard from my family about high prices and not much knowledge about cars, just trying to make a high sale. So we go today to see if they can take the spare tire off my man's car (it's on the bottom of the car) and put it on to replace his bad tire. We had intentions to order him a whole new set and make payments after this next pay period so he just needed the spare to get through the week. So we drop his car off after they tell us they'll do and then they call about an hour later asking if we have a tool to take it off -_- what is that. How does a CAR TIRE place not have the right tool to take off a CAR TIRE. Really stupid reason to loose business but that's not what made me give this place a bad review. It was the fact that the man on the phone said something about checking through his car for the tool. On what planet is it ok to go searching through a clients car. Keep in mind the car we're talking about has no seat and no truck it's one big cab so it's not "oh they just went through the trunk" or "they just checked the back seat" no. They went through is car which is super unprofessional and creepy. That's not ok. So we go to pick up the car after having nothing done to it cause THE CAR TIRE PLACE DOESN'T HAVE THE RIGHT TOOL, and at the very least we ask if they'd fix his brakes a little. They tell us sure they can do that. Then they say the breaks need break fluid. Ok cool, let's go. No. They say "we don't top off breaks" -_- So after about 2 hours, no service. None at all. This is a place to go to when you have a couple grand to drop on brand new tires, or brand new parts they MIGHT have. It's not a place to take your old car to be worked on and don't expect them to tell you that before you leave your car there. They won't. They'll try to make the sale. read more

I had an appointment and had to cancel, but when Rocky answered to phone he was polite and understanding. He let me know that they are ready when I'm ready!! read more

Great customer service! Will come again for all my tire needs. Recommend to everyone that I know and the go to place when I need something done. read more

Les Schwab Tire Center - Tires Near Me - Madera, California

Do not take your car here. For whatever reason they not only messed up our brakes on this car then they were incredibly unprofessional to my wife. Les Schwab has always been a go to place for us because of the trust we had in their company but unfortunately this location has ruined that reputation. Highly recommend the ales Schwab in Merced or Los Banos over this one. read more

We were out on a month long trip with our 5th wheel and on the last weekend of our trip we found a hole in the tire. The tires were only 2 months old . I called around and Les Schwab was the only one who could help us pretty quickly. They told us to pull around to the back of the store where they had a covered slab for large vehicles. They had us in and out in under 20 minutes. Super helpful, lightening service, and so friendly. Thank you for getting us back on the road safely! I would definitely go back to this location read more

Benito and Sal were so friendly and helpful when our tire pressure warning did not turn off after air was added (too much it turns out, since tire markings were higher than vehicle recommended pressure). They were busy, but still took time to help us and reset the setting. You can tell that they are truly interested in keeping drivers safe, and even helped with no charge! read more

Would not recommend this location. My boyfriend took his car there to have it serviced and they told him that his warranty did not cover the parts needed. When he left he said "you guys suck ass!" The next day he called the warranty company only to be told that this location Never called the warranty and it Was covered. And to top it off they called his place of employment to try to get him in trouble for being upset read more

We were driving from Northern California to Southern California with our new travel trailer and got a flat tire on our truck. The employees were very nice, professional, and quick. They had us back on the road in about an hour and checked all tires (trailer included) and didn't charge us, even though we did NOT have Lea Schwab tires. And we got free popcorn, too! Excellent service! read more

Camden is our hero this morning! After 7 days on the road for a family trip, We apparently broke a wheel (rim) and got a flat at 3:00am we limped it into this Les Schwab. We were here in the parking lot when Camden drove in, and Camden didn't make us wait for them to open and with a smile on his face he worked quickly to get us back on the road!! He found a new wheel for our dually and checked the other tires to find we had sheered off 2 lug nut studs as well. He fixed our truck to make it safe for our family to make it the last 3 hours home! Thank you Les Schwab and THANK YOU Camden!!! We have been a Les Schwab customer for years, but now I'm one for life!!!!! read more

Came in with a nail on on the front tire and received a complimentary fix! Plenty of tables and space in the waiting area while you wait. Overall it was a great experience read more

I'm a huge fan of Les Schwab for many reasons. I've found them to be helpful and honest in their work. I appreciate their professionalism and work ethic. The store offers free popcorn and super fast WiFi to keep you busy while they work. This comes in handy since wait time can be super long at times, however, I can't complain since they do free tire rotations if you buy tires from them. My only compliant is that they never have materials in stock for my car, a 2016 Honda Fit. I've needed tires and brakes on separate occasions and I've always had to wait to have them in stock. It's not that big a deal, but it has left me unable to drive for a couple of days before. I don't feel like a Fit is such an uncommon car to never have parts in stock, but who knows? read more

Customer service is unlike any other place! Staff meets you as soon as you get off your car with a smile and a firm handshake. Jason helped me out and he was very helpful. I came in to get a tire rotation and ended up buying windshield wipers too. They were nice enough to look up what kind I needed and did everything in a timely matter! Did I mention their waiting area is awesome?! Free popcorn, coffee and hot chocolate. Grab a seat and watch tv! Waiting at a place has never been better. More over, I bought tires in the Fresno store during the summer and it came with free tire rotation as part of the warranty. The transition was smooth even though I had never been here. read more

Les Schwab Tire Center - Waiting area - Tires Near Me - Madera, California

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Came to Les Schwab to buy two new tires, good service. The second time to have a new rim on. They put a rim on but not a steel rim which was on my car before, older car. I waited for a call about a new rim to no avail. I called a place and paid for it. I was told only certain vendors they were allowed to use, what happened to a Hyundai dealer. Made an appointment for 8am, no other cars at that time. It got much later and I asked them what is wrong, they had broke a stud off my car. Not once did they ever give me an update on my vehicle, I had to ask. Finally they were done at 9:15. Drove my car to the exit and it was making a scraping sound. Bradley looked at it and fixed it. The manager Camden from the beginning was unpleasant. As long as I didn't ask questions that was fine. I guess as a senior citizen we should be quiet and not ask. I told Camden something was wrong, but why listen to a customer. It doesn't matter if I go back, because a small customers concerns and good communication doesn't matter. Bad experience for me. read more

Les Schwab Tire Center - wrong rim put on with the weights put on the outside. Couldn'tfit hubcap back on. - Tires Near Me - Madera, California

Great service. Got me in FAST, while on vacation and needing a quick solution to a big problem. Very clean, professionally, and personable service. Highly recommend!! read more

Madera Location: I used to praise this place, but recently they burned me on three of my cars. They messed up the balancing on one car and it was unstable and unsafe. I took it back so they could fix the problem, but they did not fix the issue; I had to take it to another auto shop who was able to identify and correct the problem. For my second vehicle, they stained the interior with motor oil, I did not worry because I thought they would clean or fix this, because I thought I was a valued customer. They denied staining the upholstery. The mechanic that serviced my car said to me that he did not stain the car and motor oil was already there, but this was a brand new car, no previous owners and this was the very first oil change for this vehicle. The mechanic also left trash and plastic covers in the car. Plus, the mechanic was covered in oil from his fingers to his face, he even left oil on my car keys and my invoice when he handed them to me. I reached out to the manager, Chad, but he just avoided me for over two weeks. I left several messages with them and they never called me back or they had some excuse that the manager was out for the day. I have a third vehicle that they serviced the brakes on and now there appears to be problems with the work they did. Would not recommend this location. Stay Away! Stay Safe! read more

Wow today I'm impressed how well they performed for me! I called before going an spoke with a Tomas . Told I needed a tire rotation. I'm handicapped so walking an sitting in one spot is very tough on my back. I got there an in a very timely manner they did the work on the car an had on my way in less than an hour! Mark me as satisfied ! Thanks Also I believe Isaac was the one who handled my paperwork very courteous and knowledgeable person managing the desk thanks to him also. read more

My mom came back from out of town with a great story. Before she left she went to a local tire shop to support their small business, however, they were near closing time and denied her inquiry to do a small tire repair before her trip. She then decided to go to les shwaab and they were also near closing time. But instead of turning my mom down they opened up their roll up doors and pulled her car in to do a small tire repair! She has found her go to place whenever she needs a service for her car. Thank you Madera les schwaab! read more

Had new tires put on a year ago and had a good sized hole in one 3 weeks ago. Brought the tire in and thankfully under warranty with no cost to me. Wayne explained they had to order from back east. Took 3 weeks (due to a delivery issue) get the tire is my only reason for 4 stars. Great professional staff with a very comfortable waiting area. You pay a little more but worth it read more

The type of service that one should come to expect from any great business in any industry. When I arrived in the parking lot I was immediately greeted by Marco. I felt like I was in good hands as Marco explained all of my options with no pressure whatsoever. I came in for one tire replacement and was looking to purchase a used tire. Due to my tire size, there was not a used tire available so we worked with the service manager, Wayne, on a set of 4 new tires. I knew that I would need an alignment as well and to my surprise it was included. Along with the Les Schwab best tire value promise that includes free flat repairs, rebalancing, rotations, etc. During the change of the tires it was noticed that my tie rods were badly damaged. Wayne again assisted me with top level professionalism in going over all options a d working within my budget. I made arrangements for the repairs and had a service vehicle take me to a nearby shopping center while the maintenance was being performed. The service vehicle was clean, orderly and the driver was well groomed, professional and courteous. All in all my experience truly was a well earned and well deserved 5 stars! The maintenance professionals at Les Schwab tires Madera embody the pinnacle of customer service excellence. This was my first experience in dealing with any branch of the Les Schwab organization. I look forward to doing continued business with the company and this location in particular. I highly recommend anyone in need of tire service to visit this location. My personal thanks to all the members of the Les Schwab tires Madera team, you truly do set the standard of customer service excellence! read more

I live in a 40' RV and was passing through Madres, OR. My rear fender well liner came loose but I couldn't fix it myself, without the proper tools. A HUGE shout out to Julian who said, "This is not what we usually do, but I'll give it a try." Not only did he repair it in no time flat, but then, when I insisted I pay for it, he said "no", just give us a shout out on Yelp. So, here I am. Friendly, respectful, and obviously competent, he talked to me like I lived in the community. So, next time I come through Madres, you're damned right, I'm stopping at Les Schwab for any tire services I need. You should, too. Their work is covered at any Les Schwab Nationwide. "Ma and Pop" places can't do that for you. read more