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    LeRoux Kitchen

    4.8 (8 reviews)
    ModerateKitchen & Bath
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Frank Webb Home

    Frank Webb Home

    (2 reviews)

    Terrible customer service. Don't waste your time and money here - they really don't give a sh*t…read moreabout you.

    After seeing their advertisement on tv, I went to Frank Webb Home in South Portland today. I needed…read morea couple of vanities, faucets, shower fixtures and a kitchen fixture. I arrived and a nice receptionist asked if she could help. I said I wanted to look around first as I wanted to see if they had anything that I was interested in. I saw two vanities on the floor that I liked. I saw a sales person walking around with a couple and discussing all of the floor model vanities with them, which made me believe that I could order one of the vanities on the floor. I returned to the receptionist and asked if I could get some information on a couple of the vanities. She said that Charlotte would help me, but I should continue to walk around while she called Charlotte. Charlotte appeared and I introduced myself to her and explained what I was looking for. She, with a book in hand, immediately informed me that all of the floor models were not what they were selling because of something to do with the manufacturer and showed me a book of vanities which were similar to those I could get online or maybe at Lowes or Home Depot. I was looking for something unique. I asked it I could buy a particular floor model and she told that the employees get first pick since they were no longer making those models. I told her that the commercials were misleading. Her response was that the company who provided all of the floor models were no longer providing the vanities and that I would have to order from the book which would take 5 to 6 weeks. Never going back there again.

    LeRoux Kitchen - kitchenandbath - Updated May 2026

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