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    Casco Bay Cutlery & Kitchenware

    5.0 (4 reviews)
    ModerateKitchen & Bath
    Closed 11:00 am - 5:00 pm

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    2 years ago

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    Rhoda D.

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    Paul Marcotte & Sons - 8.  2" extra on the top If they had measured correctly & installed larger cabinet, this would not be an issue

    Paul Marcotte & Sons

    (2 reviews)

    July of 2019, I purchased and paid in full; cabinets, quartz countertop and cabinet labor from Paul…read moreMarcotte & Sons. 1. During demolition, when they removed the countertop, they gouged my new stainless steel, dishwasher control cover. They agreed to replace it. I called several times looking for updates. Josh never called me to let me know what was going on, after waiting over 7 months; they did install a new control cover. 2. 1 of my cabinet doors was damaged, probably from shipping, which they knew, but didn't say anything until I called them. After waiting many months, new doors were installed. 3. 7 cabinet doors that had to be patched after the handles were installed. They were fixed, some barely satisfactory. 2 doors need to be redone; they did agree to re-patch it again. Still waiting. 4. My wall microwave was not level. They did fix this. 5. I had a chip on 1 of the cabinets, that they touched up. The color does not match. I feel this is unsatisfactory, and they just give excuses, they are not going to fix this. 6. Factory defect on the base of 1 of the cabinets. They did agree to take care of this. Still waiting. 7. The cabinets/spacers around the dishwasher was unacceptable. They have fixed this. 8. I feel that they did not measure my cabinets appropriately because, the upper and base cabinets are not parallel. I have a 3" spacer and 2 inches free on the wall on the top. The, next size up from 1 of my smaller cabinets, would have made this perfect. They gave me an excuse, and not willing to work with me to fix this. 9. The epoxy that holds the dishwasher to the countertop detached. This did not even last a year. They agreed to add epoxy again, still waiting. When opening and closing the door it is rubbing against the cabinet causing damage. 10. A piece of the toekick detached. Did not last a year. They did agree to attach the toekick. Still waiting. Josh and Paul came to my house in May of 2020 to assess my issues. Paul came over again in the summer to make a list of the issues. I called before Thanksgiving and Josh told me, they can't do it this week, maybe the week after that. I called the 1st week of January 2021 and Josh said he will put me on the list, it has been almost a month and they have not fixed these issues. I live 2 minutes from their business, I can see their building from my house. There is no reason why they cannot take an hour to fix 4 issues. Every story has 2 sides, but pictures show the truth. As you can see, I have gone through a lot and none of this is my fault. I am very disappointed and very frustrated with this company. I would not recommend them; therefore, I give them 1 star. On a positive note, Surface Creations of Maine, who measured and installed my quartz countertop, did an awesome job with no issues.

    Working with the Marcotte family on our new kitchen has been an awesome experience, every step of…read morethe way. Josh was committed to designing a kitchen that was exactly what I wanted, made any changes along the way and ensured he found a cabinet finish that worked for my vision - not an easy feat! Paul is a talented installer and carpenter, he was able to work with ceilings and walls that are far from level and deliver a seamless installation, with cabinets going to the ceiling. You would never know my ceiling wasn't level given his flawless craftsmanship. I know it took a lot of work and he made it seem easy. Installation was fast, and the time from installation of cabinets to installation of countertops was only 2 short weeks! Our countertops will be installed tomorrow and we're so excited for the finished project. Thank you Josh and Paul for making this a truly wonderful experience. We love our new kitchen!!

    Yankee Candle - Had a great experience at the Yankee  candle in Freeport!! One of the women is a rock star!! Her name is Alison!! Thank yo!!

    Yankee Candle

    (4 reviews)

    Been burning YC my whole life, and long before internet shopping was a thing (side note: this is…read moreone of those companies that spoil frequent online buyers, so get to it for some seriously deep discounts!) I would come here to load up. It's always kind of looked the same (clean, colorful, welcoming with seasonal decor), and the staff has always kind of been the same (friendly but distrusting? I wonder how many candles they've watched slip through fingers and shatter on their floors). Here's what I don't like: 1. The price. Why are these candles so expensive? Their scent isn't long lasting enough, or have enough of a reach, to warrant these prices. 2. All the new smells based off weirdly specific experiences. I don't want Baby's First Steps In Spring Rain, or Wedding Cake Topper Defrosted And Enjoyed On Our First Anniversary, or Stardust Sprinkled Gently On The Sweet Flesh Of Gourds. I want Whoopie Pie. I want Plumeria. And, damn it, I want Rainbow's End. Admittedly there have been times when this particular YC store has pulled out a discount bin of former scents, and those rare moments are the best! Listen, if you're a candle fiend, then of course you're gonna love it here. Even if you don't believe in smells like Friend's Forgotten Scarf or Bronzed And Brined, it's still a whole lotta fun to sniff 'em all!

    I am rating this based on my experience 1. The lady there…read morewas super sweet and really made me feel like I wasn't a burden 2. The prices were good at five dollars for a small candle

    Casco Bay Cutlery & Kitchenware - kitchenandbath - Updated May 2026

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