From the second I walked into Keenan I realized that every interaction that the staff has with…read moretheir clients is conducted in a way that guarantees that the client walks away not only satisfied, but feeling special. Seriously. I got in a car accident on a Tuesday night and my insurance company set up a 9:30 appointment at Keenan for Wednesday to assess the damage to my car. I got to Keenan early, and the receptionist, Sue, told me that it was absolutely no problem at all and that they'd check out my car immediately. Todd came out, took a million pictures of my car, disappeared for a minute, and then came back with an estimate to repair the damages. Everything looked good to me, so I went back to Sue to set up a time to drop my car off for repairs. She worked extensively with the folks at Enterprise to get me a rental car in the most convenient way possible for me. I mean, this woman was fighting for them to pick me up at my house at 7:30am so that I could get to work on time, and I didn't even tell her that I had to be at work on time! She was a bulldog fighting for me when I didn't even ask! She also allowed me to drop my car off on a Sunday night when no one was there, and then Todd faxed me the paperwork that you'd typically fill out when you drop your car off to fill out on Monday morning. They made everything extremely convenient and worked around my every desire. Throughout the repair process I got text message updates and phone calls from Todd. He would update me with things like, "your car is finished getting painted and is now moving on to reconstruction." One of the texts I got was something like, "Your Volkswagen is happy to be here! We're taking good care of it until it comes home." It was nice to know where my car was, what was being done to it, and the estimated date of completion. Keenan made everything seriously so easy for me. This was the first car accident I've ever been in, and, dare I say it? - it was actually not a headache at all!! The 5-day repair estimate actually ended up only taking three days, and I couldn't be more pleased. My car came back to me in better condition than it was before the accident, and was detailed and everything. I think they even polished my tires! I've been nagging my husband to get my car detailed, and he's a procrastinator so he hasn't done it. Of course getting in a car accident isn't ideal, but the folks at Keenan deserve an A++++++ for service with a smile :-) -End cheesiest Yelp review I've ever written.-

After reading all the positive reviews on here about this place should have known it was too good…read moreto be true.. We should have taken note all good review were very minor damage... My wife got rear ended in a accident Sent car to Keenan Auto Body, they fixed car but rear defroster is now broken, she has been getting the run around for a couple months now.... Bottom line is the probably either missed it in their estimate or their SPECIAL glass guy broke it when they had to remove rear window to fix damage The proper way to do business is to fix it Whether you broke it or missed it, it still has to be fixed Stay away from this repair shop if you want the job done right......

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Customer Service is BEYOND expectations. I had a very minor repair. The staff made me feel like I…read morewas their only customer. Staff total me that they treat customers like they would want to be treated. HIGHLY RECOMMEND

This is our second time here. Both times the truck was repaired and looks brand new. Excellent…read morecustomer service, timing, and communication.

Extremely helpful and transparent through the process. They fixed my car and made it look like new…read more Highly recommend

I dropped my vehicle Caliber Aston PA For passenger door repair. After my vehicle done l go to…read moreshop getting very to pick it up. Walked around my vehicle and l saw my vehicle left corner around bumper area damaged. I told manager come and look at he said damage was there before. Me and my wife positive that damage wasn't there when we dropped of. They showed us some blurry pictures that showed us nonsense scratches. We asked them cameras footage .told us come back later. Because they have to find footage. We decided to report this incident to police. Police went inside check camera management told police cameras outdated. So management lied to me and my wife. They try to make deal with us fixing damage half price. We don't accept it. Because damage wasn't there.when we dropped our vehicle. So we went to court we won the case. The other problem we was caliber didn't replace the water strip under the door when they fixed the door. The manager told the judge bring the vehicle we fix it. It's been 3 months since l called each month trying to get this resolved it didn't happen work they did under warranty also. Lastly l call my attorney to help us about this problem so he did finally 4 th month caliber fixed the problem. Bad business Never again.

Caliber was recommended my insurance company but actually recommended a cheaper fix than replacing…read morethe panel. They did paintless dent removal after another shop told me the fender needed replaced. Saved me hundreds and it looks great. The repair was less than my deductible too so no insurance increase! Great people, really easy to deal with!

I couldn't be happier with the results!! My car was in perfect condition I just wanted a color…read morechange what I received was an amazing car- I "safely" hugged the guys who painted the car! Also shout out to Lona

I took my car to Maaco in Aston, PA to get an estimate, and git quoted a price of $3000.00 to paint…read moremy 2006 Infiniti QX56. The vehicle had a bunch of minor dings and a rust issue on the lower right rear quarter panel where the mud flap would go. I had to drop my car off on a Sunday evening, for an appointment on Monday morning. I called to follow up and to find out what the cost would be. The young ladybthat answered the phone said that her boss would have to look at the vehicle and would give me a call back. I reminded her the there were a lot of minor dings, fading on the top nesr the sunroof and, the rust issue on the right rear quarter panel. She assured me that everything thing will be looked at and taken care of and that her Boss would call me. I ended having to call them back later and was told that it would cost $3200.00. Since I am a retired veteran, I asked if I could get a veterans discount. They knocked off $200.00 and I would be required to pay $3000.00. When I got my car back, none of the dings were fixed, they painted over the rust on the rear right quarter panel. They sprayed my tires and windows, and the painted the vehicle with the wrong color. My vehicle had been painted previously (prior to me owning it) with an after market color (charcoal gray), they painted my vehicle with what looks like a factory Nissan gray. This was easily an Earl Shieb job ($100 paint job), because they even painted over the dust and dirt! See attached pictures.

My Grand Cherokee was hit in the front and side, and my insurance company tried to Total it. I…read moredidn't want to get rid of my car so Mike's worked hand-in-hand with the insurance to itemize the damage and ended up saving me a ton of money. I'd give this place 100 stars if I could. I'm very thankful for the friend that recommended I go here.

From the owner: auto body , collision repair, wrecks rebuilt , paint less dent repair , PDR , hail damage read more

Had my car repaired here recently, and the whole experience was perfect from start to finish. They…read morewere kind, friendly, did great work, and most important did what they said they were going to do when they said they were going to do it. Would totally recommend Caliber. Special shout out to Tom and Ray who handled my case like I was a real person and not just a number.

I had a minor fender bender in my Benz and the repairs make my car look brand new again. The staff…read moreis phenomenal - Mike, Ray and Kristin were super knowledgeable and very nice. Worth every penny to take it to the right collision company. For the value it is Caliber Collision for me!

The staff at this shop is the best. From the front office staff who deal with the customers, to the…read morebody shop, which does excellent work. Highly recommend.

I got my car repaired here after being rear ended. Great work in a timely manner. Jeremy was…read moreawesome to work with, very personable and super helpful. I would bring my car here again.

Tom was great to work with. The Quality of the work was outstanding, 10-year-old car looks like it…read moredid the day I bought it. Thanks!!!

I had such a good experience at Volpe's. End to end, Tom was just great to work with. He was…read morehighly communicative leading up to my appointment and while my truck was being repaired; and he worked really well with my insurance company to ensure the repair was done right. But when I picked up my truck, I was blown away. Not only did he do incredibly great work on the repair, but he also went completely above and beyond by cleaning up the truck and making it look better than it had before I brought it to him (honestly, better than its ever looked while I owned it).