Excellent work from GreenTop. They installed a new furnace for me without any issues. I got the…read morefurnace I wanted for a reasonable price. No up-selling pressure, painless quote, and service delivery. I couldn't be happier. :-)

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.

This team came out and installed our new furnace and air. Thank you, Tony for expediting the sale…read moreand Bubba the installation. Gentlemen, you're the best in the business. "It's hard to stop a Trane" #HVAC #HVACREPAIR #PACIFICHEATINGCOOLING #QUALITYHVAC #QUALITYINSTALL

My central air conditioning is not working. I called Pacific heating and cooling to come to see…read morewhat is wrong with my 2 years old air conditioner. The technician turn on the air conditioning and went to the back yard. And come back to me said the compressor is toasted. The sound for that compressor is not right bra bra bra. I know the compressor.is working. The compressor run for 30 second and shut down wait for 2 minutes will start again and it shut down after 30 seconds, and it has good pressure inside the compressor. I paid $130 for that useless system diagnosis report. I have another guy come to check. The guy went up to attic, then he find that wet sensor is dead. That is the problem, $60 fixed. After we change it. The air conditioning is good now. I would never call this company again.

GOAT was not only the best priced, but the most communicative and top notch customer service. Don't…read morehesitate to work with GOAT because they went above and beyond. We chose GOAT to install a three zone mini split system. //CONSULT// Our consultation with Andrey (one of the owners) was fantastic. He was on time and showed up when he said he would. Unfortunately other companies we asked for quotes missed their appointments - but not Andrey. He thoroughly explained everything and did a thorough walk through. //COMMUNICATION AND QUOTE// I liked that Andrey followed up with us to check in with us. Again other quotes took more than 3+ days. Andrey had a quote within 1 business day. He emailed us asking if we had further questions. //DAY OF// Vasilly and his team (Mark, Ed, Lubec and Alex) arrived promptly! They did another thorough assessment and provided two solutions: Going through our attic or going along the exterior soffit. Our house has a unique challenge in that our siding is fiber cement with bricks in the wall. They were extremely communicative, cleaned thoroughly, and finished within ~5 hours. Everything turned out fantastic! They made everything look so clean and so sleek! We also had two cats and they were mindful of closing the doors and checking to make sure they never escaped (even at one point because they communicated through cell I heard Vasilly saying to make sure to close the doors so the cats don't escape lol) They explained to us everything and made us understood the unit and how to use it We're so happy with the customer service and would highly recommend this family run business to anyone

Andrey came to diagnose my broken 25 year old furnace, and explained why it would be difficult and…read moreexpensive to fix. He was able to promptly provide a ballpark estimate for different options, and I picked one option to get a detailed quote. Also got two other quotes. Went with Goat to replace the furnace as well as an aging air conditioner with a new heat pump and furnace. Great service, got it installed quickly once Andrey received it. Price was great and very competitive with the other ones. House is warm and toasty, and energy bills are lower with the heat pump providing heating when it's not cold enough for the furnace. Would recommend and use again if needed.

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

outstanding service. Very efficient, helpful, friendly...simply awesome service. Very…read moreprofessional!!!

The service is great. Very professional and knowledgeable. I have used this service in both of my…read moreproperties. Customer service was great as well answered all my questions and help with making arrangements for what I needed. I would recommend this company and I have already.

My family and I reached out to Pristine Air services to get a quote on a furnace/heat heater pump…read morereplacement. We've already had a few other companies come out and provide quotes. Unfortunately concerning Pristine we were met with resistance and denial. The representative went straight to saying they shouldn't do a heat pump, due to the lack of floor insulation. This didn't make sense to us, as three other companies already reviewed the home and claimed otherwise. However the representative from Pristine seemed to not want to hear that, and after a bit of back and forth said the words "I guess we aren't the company you want to go for". They made the decision for us, which is odd considering we were only trying to purchase more than a standalone furnace. Maybe it was a miscommunication somewhere but it's clear from the rep that they didn't want our business. Edit: Further reduced score based on the reply from the company including false truths, never once did we claim that what the representative had said was "B.S." and to be clear they never said nor verified the home was insulated properly. The claimed the floors needed to be insulated, which was debunked by other companies as heat rises, and floor insulation does very little in terms of holding the homes heat. Poor response taking no real responsibility.

Cody was on time and walked us thru what he was doing. Great price too. We would recommend them.read more

I was very happy with the service from Madco Heating and Cooling. Zach was knowledgeable, honest,…read moreand professional throughout the process. He only quoted what was truly necessary to fix our furnace and did not try to upsell or add unnecessary services or markups like some of the other vendors we received bids from. He was communicative, patient, and took the time to answer all of our questions, which made the process much less stressful. I really appreciated the transparency and integrity. I would absolutely recommend Madco Heating and Cooling to anyone looking for reliable and honest HVAC service.

Great overall experience with Madco. Very prompt responses and a great price to replace my hot…read morewater heater. Zach showed up on time, did quality work. Completed in less than two hours and everything looked great. I recommend Madco as it was a top notch experience overall.