(2/20/26) Recommend. Efer and Alec did a good job custom-installing our new Mitsubishi heat pump…read moreand ac units. They were professional, on time, and hard working. The efficiency of the new HVAC is a noticeable upgrade from the last, a system that came with our (new at purchase--now, 22 y.o.) home. Though the system lasted us a long time, it was never the right BTU for the size of the house. The old HVAC thermometer was around 6 or 7 degrees off. Plus, there were always cold (during winter months) and hot (during summer months) spots at the farthest corners of the house. Now, the uniformity of the temperature throughout the house makes it seem like a new and improved home. Hopefully, this will last a very long time. We are only 7 weeks out from the fresh install. Efer (owner) was very knowledgeable. He was communicative with my questions via text beforehand, and Alec was very informative and gave me the quote at the beginning of this project. The warranty and maintenance information at the final walk-through was very helpful. Thank you, Efer & Alec.

I believe this business has now closed. I used them a year ago for annual maintenance for our heat…read morepump system, and had a great experience for good value. However this year when it needed some repairs, I never heard back from them. On Yelp, they have setup an AI responder, so responses are prompt. However nothing happens beyond that.

I started looking for a firm to replace my entire central heating and air system on Tuesday…read moremorning. By Wednesday night I had estimates from six different companies. There was only one company that beat Greener Cleaner's bid, but they only achieved this by using a brand of air-conditioning unit that I do not trust. Of all the estimates using namebrand equipment, Greener Cleaner was leaner. So, I started looking for a company on Tuesday, by Friday afternoon my new system was up and running. I can't imagine how this could have gone better. Thank you to Rob and his crew.

Our AC stopped working just before a heat wave. They were able to come out the next business day,…read morelet us know we'd need a new unit and then returned the following day to install the new one. Financing was easy and communication was clear.

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent service from start to finish. Steve was great throughout--answered all my questions and…read moregot me exactly what I needed at a fair price. The installation team was on time, professional, and their high-quality workmanship really shows. About a month after the install, the thermostat turned out to be faulty. Their post-sales support was just as good as the initial install. They had Austin out the very next day to replace it. He was professional, efficient, and had everything back up and running quickly. They delivered the kind of follow-up service you hope for but rarely get. Highly satisfied.

I had Green Top Heating install a 5-ton heat pump system at my property, and I could not be more…read moreimpressed with the experience from start to finish. The installation team, Adrian and Igor, was exceptional. They arrived on time, communicated clearly throughout the entire process, and executed the install with meticulous attention to detail. Sizing and setting up a 5-ton system requires precision, and their craftsmanship--from the electrical wiring to the duct transitions--was clean, professional, and built to code. They kept the workspace spotless, respected the property, and took the time to thoroughly walk me through the system's operation and thermostat controls before wrapping up. Since the installation, the system has been running effortlessly--quiet, highly efficient, and keeping the space perfectly balanced. If you are looking for a reliable HVAC team that takes genuine pride in their work, ask for Adrian and Igor at Green Top Heating. Highly recommended!

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.

GOAT was not only the best priced, but the most communicative and top notch customer service. Don't…read morehesitate to work with GOAT because they went above and beyond. We chose GOAT to install a three zone mini split system. //CONSULT// Our consultation with Andrey (one of the owners) was fantastic. He was on time and showed up when he said he would. Unfortunately other companies we asked for quotes missed their appointments - but not Andrey. He thoroughly explained everything and did a thorough walk through. //COMMUNICATION AND QUOTE// I liked that Andrey followed up with us to check in with us. Again other quotes took more than 3+ days. Andrey had a quote within 1 business day. He emailed us asking if we had further questions. //DAY OF// Vasilly and his team (Mark, Ed, Lubec and Alex) arrived promptly! They did another thorough assessment and provided two solutions: Going through our attic or going along the exterior soffit. Our house has a unique challenge in that our siding is fiber cement with bricks in the wall. They were extremely communicative, cleaned thoroughly, and finished within ~5 hours. Everything turned out fantastic! They made everything look so clean and so sleek! We also had two cats and they were mindful of closing the doors and checking to make sure they never escaped (even at one point because they communicated through cell I heard Vasilly saying to make sure to close the doors so the cats don't escape lol) They explained to us everything and made us understood the unit and how to use it We're so happy with the customer service and would highly recommend this family run business to anyone

Knowledgeable, prompt service. Has a mystery furnace and ac…read morefailure that thankfully turned out to be just a blown fuse. They were able to squeeze me in same day for a quick diagnostic. And since it was a simple fuse swap, problem also solve same day. They also checked the thermostat wiring too just to be safe. Highly recommend!

I will start by saying that Active Heating and Cooling was an absolute JOY to work with from start…read moreto finish. Andrea, Bernard, and Tyrus are a true family business and they gave me a very reasonable estimate, kept to the schedule they provided me, and were extremely respectful to my property and house while working here. They also gave a lot of love to my cat and dog, which is a huge bonus in my book! My review is fairly long, so the TLDR version is: You would be insane to hire any other HVAC company without at least getting a quote from Active Heating and Cooling first. When I started looking for an HVAC company to replace my old gas furnace with a mini-split system, all the big companies that spend a gazillion dollars on advertising were, of course, the first ones to come to mind. I am a little leary of these big companies because I know that they have to pay for all that advertising somehow. So, I called one of the advertising-heavy companies at the recommendation of my sister, who had had a good experience with them. I also called a couple other much smaller companies that had high ratings on Yelp and Google just to get an idea of what the breadth of estimates might look like. I actually ended up getting Active's estimate first just based upon availability, and theirs seemed to be pretty reasonable. They recommended 2 exterior compressor units and 4 interior head units to cover my house, which made a lot of sense. The next estimate I got was a few thousand dollars higher, and for less equipment. This company recommended only 1 exterior compressor unit and 3 interior head units, which would have likely left my main floor lacking in both heating and cooling capabilities. The third company that gave me an estimate was the big-brand one that spends a ton on advertising, and it was very apparent in the quote. This company also recommended only 1 exterior compressor unit and 3 interior head units. Their estimate was 49% higher than Active's and, again, this was for less equipment. When I told them what Active had quoted me, they called their HQ and knocked off $10,000 on the spot. This just tells me that their first quote was padded with massive profits for them. In summary, Active Heating and Cooling knocked it out of the park and I could not be happier with my new mini-split system. In fact, I have already recommended them to several neighbors and friends and one of them is already on the calendar to get mini-spits later this month! I highly recommend that you call the big guys to see what they would charge you but, ultimately, you'll probably end up choosing Active just like I did.

Andre and Bernard did an exceptional job. Best pricing, best quality, and best service you'll…read morefind. They had a down to earth approach with me and were honest and caring. Great work.

I'll make this short and sweet. If you need AC or Heating, you'll get great quality and very…read morecompetitive pricing from Innovative! Thank you!

Paul's team did an excellent job repairing my 6 unit split unit heat pump. The original installer…read moredid a poor job installing and the leaks caused the eventual failure of the system in only a couple of years of usage. For this issue we had some interactions with other HVAC companies, our original installer ignored us, some company said my warranty doesn't work any more because they haven't serviced it annually, one company gave the wrong diagnosis, etc etc. Really appreciate Paul's honesty and his team's expertise. It was a breath of fresh air to deal with. I will recommend them to any one who needs quality Hvac work!

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I was SOOOO impressed with these guys on install over a year ago, and with our 6-month service…read more Now, at over a year, we are being told we need new vents installed, despite them counting vents during install and having a perfectly great airflow on our sixth month service. I feel like I've been a vicitim of a very elaborate bait and switch (combined with the fact that I stupidly decided to do a five-year membership to service our system at no cost so now I'm tied to them). This was THEIR error, not discovered at install or six months, and now I'm out $1500. They never acknowledged their install error. To boot, their GM basically harassed me on text, super unprofessional, berating my husband for hanging up on him after he completely ignored my information on text. He mentioned he would share our text thread on reviews. Cool. Question if it is all there if they do post. Buyer BEWARE. Don't let the sell job catch you...they're slick on the sell and absent on accountability. :-( UPDATE: Another company identified a different problem as the culprit, and identified installation flaws from this company. Please don't use them. They cut corners and are now costing us thousands. This company sold out in October 2025 and it shows. Buyer beware.