I requested a quote for a water pump replacement and was never contacted back not very customer…read morefriendly. Evidently they are too busy.

From the owner: At Safe Auto Repair La Porte our mission is simple to keep people off their feet and safely on the…read morestreet. We understand how important your vehicle is to your daily life and we treat every car like it is our own. Our ASE certified master technicians use advanced diagnostic equipment to make sure your vehicle is repaired right the first time. We focus on honest recommendations clear communication and no pressure so you can make confident decisions about your vehicle. What sets Safe Auto Repair La Porte apart is our commitment to quality and convenience. We offer a three year thirty six thousand mile nationwide warranty digital vehicle inspections with photos and videos shuttle service and pick up and delivery options. Our friendly service advisors are here to walk you through every step of the process. From routine maintenance to complex diagnostics brakes suspension and major repairs our team is dedicated to making auto repair easy transparent and stress free. If you are in La Porte and looking for a locally owned auto repair shop that values safety integrity and long term relationships we would love the opportunity to earn your trust. Stop by Safe Auto Repair La Porte or schedule your appointment today and experience the difference.

Upon arrival, I shared with the manager that I have been a long time customer with Precision…read morebefore the buyout because they were the only shop in town that I trusted had my best interest in mind and were not out to sell me service that I didn't need. I shared with him that he would have to earn my trust for me to continue to be a customer. Well, unfortunately that did not happen. Here is why. First, I did not get the feeling that he is well versed in the auto repair business, he was unable to answer some my questions on the inspection report although he tried, but I know enough to know that he really did not know the answer. It seemed to me that he is more of a salesman than a manager. Second, once the inspection was complete, an e-mail of the results was sent to me followed by an estimate. Upon review of the inspection report, I was unable find one of the issues that I had mentioned to the manager. When I asked him about it, his response was, we did not have that issue here. Once talking to the tech, he informed us that he indeed did have that issue (seems to me he is not communicating with his techs). While comparing the estimate to the inspection report, I found that they did not match. I informed the manager of this and he revised the estimate to match the inspection report. Third, once I approved some of the items on the inspection report, the manager informed me that my truck would be ready no later then the end of the next day. The next day, I called about 3 hours before closing to check if my truck would be ready. The manager told me, IF I SAID IT WOULD BE READY THEN IT WILL BE READY!!. Well about 30 minutes before closing I get a call from the nice young lady in front informing me that my truck would not be ready today but for sure no later than 12 noon tomorrow. Seems the manager did not have the balls to call me himself after his cocky guarantee that It would be ready. Well, no later than 12 noon tomorrow turned into 2 in the afternoon. When I went to pick up my truck, no sign of the manager, no thank you, no appreciate your business. When I walked out the door, I was met by James the tech that performed the work on my truck. He asked if I would like for him to walk me through the work that he performed. Got to say I did appreciate that, and he was very thorough explaining all of the repairs he had performed. So I paid the bill and left. Upfront I was told by the manager that I would not be charged for anything without my prior approval. When reviewing the bill to the estimate , I found a charge that I had not approved. I have contacted them about this and I am waiting for a response. Just as a side note, their selling point for there high prices is the 3 year warranty they offer. Don't think this is a free service, I think it is the reason that they are so much more expensive than other shops. If you do not want to pay for a 3 year Warranty then this is not where you want to take your vehicle. The only reason I did not give a 1 star, is James the tech, and Allissa the young lady at the counter. They were very kind and professional. I will update this review when and if I hear back about the unauthorized charge.

From the owner: Safe Auto Repair exists to help others--not just through vehicle repairs but by making a meaningful…read moredifference in our community. Our mission is to keep you off your feet and ensure safety on the road, supported by our core values of excellence, integrity, and compassion. We believe in taking care of our customers in every way, offering a 3-year/36,000-mile warranty, expert master technicians, and convenient pick-up and delivery services.

This is the best auto shop I've ever taken my car to. The people there are so nice and the owner is…read morevery very helpful to explain everything to me and they're very reasonable price I'd recommend it to anyone!

From the owner: Lunsford Auto Repair Provides Fast, Friendly Auto Repair Service to the Laporte, TX Area.read more

Chris is great! He's fixed my jeep twice now. Super honest and reliable. Ild call him for help…read moreanytime. Thanks again Chris!

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Great service, always done in a timely manner, and super thorough! We always check with them first…read moreif they are able to fix the problem, and they always can!

This place should be shut down for it's shoddy practices. I had my car towed twice and was charged…read morealmost $1000 for an alternator. The second time it was towed in the front guy "old" Mike said I must have Gremlins in my car. The worse part is that he said it with a straight face. The third time my car didn't start I took it to a different place. They confirmed I didn't need an alternator but a new battery that is in the trunk. This was a terrible, horrible experience. I tell EVERYONE not to go there. Funny thing is that I have told by of similar experiences.

I have never been more pleased with service from a mechanic shop! I found them based on their…read morereviews and I had to see what they were talking about! The a/c went out in my car on Tuesday and on Thursday I called 2min before they closed and they answered!! I can't think of the last time I called a mechanic shop and they answered. They saw me the very next day, and I was out of there with a fixed a/c within two hours! Timothy was so eager to help me, his customer service was outstanding. I felt at home from the moment I walked in. I was blown away by how affordable it was, I felt valued as a customer.

From the owner: F&A Services an Elite Level Mobile Maintenance & Repair Service! We are Ready to Maintain and…read moreRepair Various Vehicles, Generators, and Machinery Contact Email: F_AServicesllc@yahoo.com Phone: (832)613-8206

Anthony came and assisted with my vehicle with no issues. Communication was great and price was…read moregreat too. We contacted this service due to an electrical issue and he was able to assist us the same day. Additionally, Anthony provided clear communication and was transparant about the issue we had, along with ways to be proactive to prevent the similar issue. I look forward to utilizing this service again should I have any other issues with my vehicle. Highly recommend!

Anthony is a standup no-nonsense guy. He gave me a fair estimate on labor plus parts and delivered…read moreas quickly as he could. I have called him for two different issues with two different vehicles in the past year and was VERY pleased with both outcomes (replaced an alternator and replaced an AC compressor). I definitely will call him first when any new need arises for my cars. If you want the job done right the first time and in the convenience of having it done on your property, call Anthony.

Sp, these guys did something today that absolutely stunned me. I had an issue pop up today as heavy…read moreshowers and storms began , and I called them to try and setup an appointment. These guys didn't even bat an eye, and HOPPED IN THE CAR TO COME TO WHERE I WAS! Now....I wouldn't expect that kind of service every time, but it's a gesture, in a critical.moment for me, that showed me not only that my patronage is valued, but that they are supreme human beings in a time when that just doesnt exist much anymore. No...they're not mobile mechanics. Don't ask. But......they come through for their loyal customers.....and that means the world to me. Gotta go. Brad's texting me to check on the work..... kudos!

I posted a request for estimates on brake repair. I received a fast response from DrivenWerx…read more DrivenWerx specializes in European manufactured vehicles, which I do not have. I give a 5 Star rating for a good start with a potential customer.