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    Leonard Patti OD

    5.0 (1 review)

    Services - Leonard Patti OD

    Eye exams

    Eyewear fitting

    Retinal imaging

    Eye testing and diagnosis

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    17 days ago

    Very professional and knowledgeable. Takes her time with her patients. And responds to questions and concerns.

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    Thomas Turtle Opticians

    Thomas Turtle Opticians

    4.0(1 review)
    2.9 mi
    $$

    The first thing I noticed was that the store has a bit of a mold problem - there was a musty smell,…read moreand you could see visible water damage on the ceiling - definitely looked like mold. Something to keep in mind if you have respiratory issues. Still, I found the staff to be very competent and efficient. The optometrist was super friendly and got me in and out in record time. I was in for contact lenses. It had been about five years since I last wore them, and compared to the last time I went in for contacts, I was really pleased. They had me in a trial pair of lenses that day, as opposed to making me wait a couple weeks. I wasn't expecting to walk out with contacts, and it was a really pleasant surprise to do so. The guy who fitted me for lenses was thorough, and checked how they settled on my eyes three times. He also had me read an eye chart to make sure everything was kosher. He decided I needed stronger lenses, and promised to order a new trial pair (while letting me keep the first pair, which I guess he had to do, since my eyeball juice was all over them...). :) When you have astigmatism like I do, it's hard to nail down the exact prescription fix. In fact, sometimes you just have to aim for close. So at least he checked. He took his time making sure I knew how to wash, rinse and disinfect my lenses (I already knew, but he really wanted to make sure I had it down). He gave me an information sheet, and made sure to go down the list, making sure I knew what to expect in the first week with new lenses, and what to do if I fell asleep with them in or if things seemed off. He seemed to read my mind about trying to find ways to extend the life of my monthlies, and cautioned me against it. Lastly, he let me know that Turtle has a program that can ship me my lenses, which is cool. All in all, the whole experience was painless. A little smelly, but painless. Tip: If you have Independent Health, Thomas Turtle takes their Eye/Med insurance. This way your visit fee is reduced to ten bucks. If you go in for contacts, expect to be charged a one time forty dollar fitting fee, but it's waived for any future visits. For my visit, I paid a total of fifty bucks.

    From the owner: Since 1972, Thomas Turtle Opticians, a locally owned, family business, has been dedicated to…read morebringing the Western New York area quality eye care services. Thomas Turtle Opticians has built their reputation on exceptional service and a 100% satisfaction guarantee.

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    Best Vision

    Best Vision

    3.6(8 reviews)
    25.1 mi
    $$$$

    Staff is always friendly, hours are great and you get your glasses quickly. However I'm not very…read morehappy. I have great insurance coverage.... After $130 off glasses plus an additional $20 I still paid out of pocket $150. Something in my gut told me something wasn't right. After researching the frames I got... EVERY SINGLE OTHER PLACE ranging from Walmart to other businesses they sell for $100-$120. They charged $269 for the frames ONLY and $120 for the lenses (I'm blind as a bat). Unfortunately in NYS they are allowed to do this mark up on the glasses but it's disheartening to see us customers being taken advantage of. Here's where they are breaking the law...Federal Trade Commission enforces the Eyeglass Rule. It requires eye doctors - ophthalmologists and optometrists - to give patients a copy of their prescription, whether they ask for it or not and before offering to sell eyeglasses. It's the law. Asking the patient if they want their prescription doesn't comply with the Rule. You must provide the prescription automatically unless the patient specifically refuses the prescription, in which case you should make a note of their refusal in the file. Your staff also must give prescriptions to patients before you or anyone at your office offers to sell them glasses. Guess what..... That has not been obeyed as I was not given my prescription nor have my husband nor have my children's ever been given, offered, emailed, texted, not even a pigeon message.. I have filed a report with the Federal Trade Commission as the only way they wouldnt have to follow this law is if they are a federal, state, or local government agency which in this case...pretty sure they arent.

    What happened to good service? The glasses aren't adjusted while the customer is there. Instead of…read morefive faces greeting you at the door, how about five minutes spent actually fitting glasses to the customers face. My frames were marked up 250 percent, totally not worth it. The eye doctor himself was good.

    Leonard Patti OD - optometrists - Updated May 2026

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