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    Leo Muckey Jr

    1.0 (1 review)

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    11 years ago

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    JKS Home Improvement

    JKS Home Improvement

    1.4
    (21 reviews)

    I had some work done last year on the front of my home by JKS and since then it has deteriorated…read more So I called JKS back to see if they could fix the problem. The gentleman they sent up to help was absolutely talented and kind. But the owner, Jeremy, was not amenable to fixing the entire problem. He allowed the contractor a certain amount of time to work, but the original issue remains. I'm disappointed in how Jeremy handled a situation that should have been done correctly to begin with.

    Where do I start....The original estimate to replace my roof was…read more $16,000.00. Of course, that doesn't include any plywood that may be needed, so by the end of the job the final cost was $26,000.00. So now the shingles are torn off and the project starts at around 10 AM A crew of none English speaking feverishly start the job. They continue working (men and women) until almost dark. The next day we got a good look at the final job and noticed the most horrible, unprofessional, uneven "Valley" one would could possible have. I contacted JSK and told them I wanted them to fix it. Jeremy Sager (owner) said that there was nothing wrong with it at first, but after a heated discussion, he said that it was our fault because the roof rafters at that location were sagging and it would cost us another $5,000. to remedy the problem. My question to him was, if they knew the roof rafters were sagging, then why not tell us before they covered them up. The whole experience with Jeremy Sager was very unsettling and his behavior was that of a very spoiled and undisciplined Child. This opinion of him has been shared by many professional businesses who know of him. Stay away from JKS Construction/roofing Co.

    Susan Jablon Studio's

    Susan Jablon Studio's

    2.7
    (3 reviews)

    They create beautiful mosaics. You definitely need to order samples because some of the samples I…read morereceived did not look close to the picture on their website. It gets really pricey to order samples because you pay a high shipping charge so I'd recommend starting your selection early, ordering you top 2-3 and hope you like one. The challenge I had with them was their customer service. Since it is made to order, you don't get a good sense of when it will arrive. I've had to reach out to customer service a few times. Sometimes they didn't respond until the second or third attempt, other times they say it will ship, but you don't receive a confirmation. When you are remodeling a home and this is just one of the 200 items you are ordering, it's difficult to plan. It's also difficult to schedule the contractors without good communication.

    I chose some beautiful stainless steel over porcelain tiles from their site and along with my order…read moreI asked them to check the product for scratches. They did not have enough undamaged product to fill my order. The delay for them to restock, reinspect and make an addition addition to my order took about a month. Precious time my project did not have. All along the way their communication so poor. I had to call several times to get information, the service rep has to wait for the owner to reply to most questions, the service rep said I wasn't getting her emails because she mailed them to herself. They did not provide any tracking information on their invoice. Their phone does not take messages, so, no call backs. Often times they don't pick up the phone. Basically, I'd advise you to go elsewhere! The only reason I don't rate them lower is that i was able to prevent them from sending me a whole lot of damaged merchandise. But on the other hand, now it's the holidays and my contractor is out of time to install it

    Leo Muckey Jr - contractors - Updated June 2026

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