This review is long overdue so sit back, strap in and get comfortable. It starts with Dan, the salesman for J.K.S., I really should have known something fraudulent was afoot when Dan insisted upon writing up the "proposal" twice, instead of taking me up on my offer of using my copy machine which was literally only feet away in the next room. He did the same thing when we signed the final contract. When Dan said it would cost $18,000 to tear off my old roof and replace it with a new one, my knees almost gave out. My realtor, Ty Fish, said he thought it would be about $7500 for a new house roof, which I thought was low, but I was new to Binghamton and gave him the benefit of the doubt. It turned out he was only off by $10,500. When I assumed JKS's estimate would include gutters and downspouts I was again shocked to hear that it would be an additional $2000. I got another estimate but Dan did make a good presentation when he first came to my house, so I went with JKS Home Improvement- one of the more notable mistakes I've made in my life. In retrospect, when Dan came over with the final contract to be signed it's clear he already had a plan; he knew exactly what he was doing as he blew through my front door, walked right by me, and set up his paperwork on the kitchen counter. When it was time for me to sign, Dan put his big fat Popeye-like arms over the contract leaving only the signing area visible. I must have been in a very trusting mood because I thought nothing of it and signed Dan's handwritten "duplicate" without even reading it. Dan then quickly picked up his bundle of things and headed towards the front door like a man making a prison break, stopping briefly to tell me the job might happen within a day or two and with gobs of guilt-ridden sweat dripping down from his forehead. An hour later, when I went back to the kitchen to retrieve my copy of the final contract, it was nowhere to be found. It must have "accidentally" fallen in with the pile of papers Dan brought with him, which were completely unnecessary, but it sure made for a good con. I'll come back to Dan's handy-work in a moment. A few days after the roofing job was completed, "The Three Stooges" showed up to install the gutters. As I was sitting in my living room the clear sound of someone bashing a gutter with a hammer began. It continued unabated for at least two minutes, without even a pause. At some point, the bashing sound became so intrusive I had to go outside to see exactly what was happening. Moe was standing on the porch roof with both hands gripping his hammer and swinging with extreme rage, Curly was behind him holding on to his belt, with one hand and eating a sandwich with the other so Moe didn't come hurtling off the roof and break his neck. Larry was nowhere to be found. With each swing of the hammer, the gutter and the fascia board swung out and then came back like it was on a powerful spring and they were making no progress at all. As I stood there, just feet below them and directly in their line of sight, they pretended they didn't see me, even as I was waving my hands and yelling, "HEY, HEY, HEY." It was obvious the fascia board was going to break, but apparently, they were too lazy and unprofessional to get a ladder out of their truck to properly remove the gutter using a pry bar. The way they just completely ignored me, the client, was shocking, and later on, when I happened to see them in front of my house I stopped them, and instead of screaming at them for being a trio of incompetent unprofessional morons who should be immediately fired, I politely asked them to "please go easy on my house, it's 120 years old." When they said nothing, I repeated myself and finally, one of them said, "absolutely." Little did I know that they had already broken the fascia board and replaced it with a bare piece of wood. So, maybe, "no harm no foul?" but that's not the correct axiom here, "stupid is as stupid does" would be more appropriate. The problem is that the fascia board needs to be painted before it is installed and they didn't have time for a paint job, which explains their lack of response to my request to "please go easy on my house." They knew they had already botched the job and were probably hoping they could get just get out of there before I saw the results of their incompetency. The final straw was after they left they didn't put gut gutters on the garage. Somewhere along the line Dan just didn't like the idea that he had agreed to do both the roofing and gutter job on the garage for $2000 and so he added $300 to the handwritten contracts, yes contract(S), (Dan's plan only works if he takes my copy with him), and so when I went looking for my copy it was missing. It wasn't until I showed Dan's original estimate to Jeremy with the hand-written notation on the bottom saying, "This includes gutters and downspouts," that they came back to finish the job....and that's not all-I'm just out of room read more