I have been going here for my annual eye appointments for years, and I've always had great…read moreexperiences! Dr.Ferarra is incredibly kind, and highly knowledgable, so you truly feel taken care of during appointments. Plus he's also super tech savvy, so if you're a tech person, it's such a great bonus to be able to talk to him about that haha. The eye techs are also warm and welcoming. Their new standalone building has been open for less than a year, and it's really nice! I think it's an upgrade from their previous mall location, and it's so much easier to get to. They also have a very impressive camera system, so it feels very safe and secure. I also LOVE their hours. As someone who works 9-5 and doesn't like taking off for appointments , the weekend availability is amazing :) I don't usually say this about medical offices, but I STRONGLY recommend going here! I can't comment on the glasses-buying side, but the appointments/care side is unmatched :)

The ladies up front are nice. However, the doctor will leave u waiting in the room forever,…read moreclearly this pace is a money grab. They try to up charge every chance they get. Keep u waiting and there for as long as possible. It's unfortunate. First and last time here.

Will update after I receive my glasses. So far that staff seemed very helpful. I made the appt…read moreonline, in the comments I added my previous doctors info so they could request my records. Day of appt, they didn't get my records nor did the coordinator see the note in the comment area. Dr Williams was very attentive and listening to my concerns and overall that was a good experience. The office is very clean and staff seemed happy to be working there, which is GREAT! I will follow up after I get my glasses. ***I forgot to add the update*** Got my eyeball enhancers in and I absolutely love them!!!! I also ordered sunglasses (I had to get those adjusted, much better now). I am a little sad that I wasn't told about the 50% off sunglasses event that was coming up, because I would've waited to try and save money!!! That made me super sad. The woman at the front desk is not very personable, but you can tell everyone else seems to enjoy where they work!

I show up to my appt just to be told that they canceled my appt because I didn't confirm. This is…read moreabsolutely unacceptable! It took a lot for me to show up due to having several medical conditions, so needless to say, I'm NOT happy. This policy is ridiculous! None of my other Dr's have this policy.

If you're looking for an optometrist that is thorough and spends quality time with their patients,…read moreI highly recommend Dr. Davis. I have been going for over a decade and the services and professionalism provided by the staff is impeccable! Full service office from examinations to high quality and fashionable eyewear.

I love Eye to Eye, now Nicolas and Melend. I've been getting my glasses from them for years. Eric…read morealways takes great care of me. Great environment, always has designer glasses that I'm looking for. the staff is kind and courteous and always willing to assist.

I strongly advise against coming here, especially if you're particular about your glasses and…read moreprescription. I got my glasses back in January and ended up returning them. They didn't check if the frames were a good fit for my face shape, and they tried to charge me without explaining any of the fees upfront. The staff seemed inexperienced and more focused on pushing their own program on making a sale than actually helping me. I like my glasses to sit a certain way on my face, and when I asked the associate to adjust them to fit my ear, she got visibly irritated. During the adjustment, she scratched the lens and while she clearly knew it happened, she didn't even acknowledge it until I pointed it out. I asked for a replacement lens, which she agreed to, but I still haven't received a proper resolution. It's now May, and I have yet to receive a refund or my benefits back. I've been dealing with Wendy Stainback, who stopped responding to me entirely. As someone who works in customer service, I'm shocked by the lack of accountability and follow-through. Every time I call corporate, I'm told something different, "this wasn't done," "that person didn't follow through," etc. It's like no one knows what they're doing or how to follow protocol. The customer service here is unacceptable. I will never return, and I strongly urge others to stay away. I would put 0 stars if I could.

I dont know who the people are that gave this place a 5 star rating, but they sound made up reviews…read morebased on what I experienced. they did not say it was a virtual exam until it was time for the exam. They charge a $25 fee for the warranty of the lenses, after 6 months, my reading glasses have peeling around the edge. When I ask about that they said I had to pay %20 of the cost for a replacement. What a scam that is!! When I picked up my glasses, they were dirty, finger smudges all over them. Stay away from Stanton Optical, unless you just want a junk pair of glasses.

We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!

I want to commend Lauren Singh, your employee at JCPenney Optical in Virginia Beach, Va. Today I…read morepicked up my new glasses. Lauren helped me with the fitting just as she had helped me when I picked out my glasses two weeks ago. She is very courteous, very knowledgeable and helpful. I appreciate her assistance very much and wanted you to be aware of what a fine employee Lauren is. Martha Spurrier

In November, I had my annual eye exam at a doctor's office (not here). After looking at different…read moreplaces, I ended up getting my first set of glasses here. It's that darn astigmatism that made me get glasses. I was not in a rush to get them same day, so that was no issue for me. I wanted to get them done before the benefits reset at the beginning of the year. On the first visit, I was just looking for glasses at that time. When they tried to access my benefits, it was still locked at that time, but that happens. Even with that, they did attempt to sell me glasses that same day without using the vision benefits. That wasn't going to happen. After a few days and a call to the insurer, everything got cleared up. Once that was all cleared up, I came back into the place to look at glasses again and finalize what I was looking for. The place was a but busier this evening. Gloria was the one that worked with me on getting everything set up. The only thing that made it last longer than usual was that she was the only one there and the phone kept ringing almost one after the other. Once everything was set up, she said that it would be about two weeks before they would be ready due to the year-end rush (as many were trying to use their benefits before they reset in January). Fast forward a few weeks later. I got a call just under the two week period that my glasses were ready. Later that afternoon, I headed over to get the glasses. Once I put the glasses on and was fitted, I was able to see a lot differently than I was without the glasses. It's amazing what you can see when you get to 20/10 vision. I had some questions about some of the total amounts in the end, since it seemed like something was off. They indicated that one of the additional options wasn't factored in when I got the explanation of benefits back from the insurance provider, even though every charge amount was listed on that statement. To this point, I'm still not sure if I was really overcharged or not. Overall, this is a good place to find glasses. There isn't anything that would cause me to place a rating higher than the three rating given. You'll want to go somewhere else if you're in a rush to get new or replacement glasses.

I cannot recommend Selden Optometry enough. Dr. Wallach and her staff are polite and professional,…read morewith easy scheduling and communication options. Most importantly, Dr. Wallach is an excellent optometrist who takes the time to conduct thorough examinations and answer all questions.

I have found the best optometrist in Norfolk. Seldon Optometry not only has the best optometry,…read morethey have a fabulous frame collection. The location is very easy to get to; metered parking on the street, or there is a garage one block East.

Thank you to Dr. Shoemaker and his staff. Dr. Shoemaker is incredibly patient and kind. His goal is…read morefor you to have the best vision possible. I wear contact lens and glasses. My site began to change middle age, poor to thatI never wore glasses or contact lens in my life , the transition to aging eyes hasn't been easy from 20/20 vision to needing correction . The contact lens Dr. Shoemaker ordered are so comfortable I forget I'm wearing them . he has worked so patiently with me in finding the "right" Rx for reading and distance glasses. The staff is extremely knowledgeable and helpful as well .

My hubby and I have been coming here for the past four years. We really like the Dr. and the way…read morehe talks and explains everything that is going on with our eyes. My glasses have always looked and worked great. The ladies in the office are both friendly and helpful. Everything is clean. There is a large selection of frames to chose from. Office is nice and large. We will continue to go here and I would recommend them to everyone.