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    LensCrafters

    3.1 (17 reviews)
    Open 10:00 am - 6:00 pm
    Updated 3 months ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    5 months ago

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    2 years ago

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    15 years ago

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    4 years ago

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    4 years ago

    Best EYECARE PLACE Ever ! She Not Only fixed my glasses but was my therapist for a minute lol she made me feel so much better 10 out of 10!

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    2 years ago

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    4 years ago

    The glasses that I liked was so cute and fits perfectly on me and it was better to switch out glasses each day

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    14 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    Matthew W.

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    5 years ago

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    14 years ago

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    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    I have been through the eye exam/new glasses routine many times now and I recently had my 3rd time with Lens Crafters at Eastdale Mall.

    Mentioned in 2 reviews

    Read more highlights

    River Region Vision Source

    River Region Vision Source

    4.1
    (11 reviews)
    13.5 mi

    Ever go to an appointment and have to wait 45 minutes past your scheduled appointment time? If…read moreyou're looking for that, go to River region vision source in Millbrook. I go there every six months and the last visit I waited 45 minutes past my appointment time. Had another appt last Tuesday and I watched 12 people go into the back, another 10 come in were agin seen and I was left alone. I asked why I was still waiting and they said they didn't know where my paperwork was but would look for it. After 10 min waiting, I left. The manager Sarah called me and wanted to rebook my appt. I asked why? I'm never seen on time. She said it is Doctor Vrostos policy that all patients are seen based upon their scheduled appointment time even if they come in 25 to 30 minutes late. What that means is if you have a 10:10 am appt and you come in 30 min late, say at 10:40 am, they are seen immediately. Pushing everyone else behind. The staff stood around gossiping for 20 minutes waiting for all these late people to show up and when they did, they were behind. What a dumb way to run a business. Sara the manager explained to me the Dr stands firm on that policy and refused to let me talk to the Doctor. She went on to say Dr V Never calls patients for complaints or issues. She then agreed that they did not respect my time or me as a patient. It's basically a waste of the Doctors time to deal with patients. I was shocked and could not believe she told me that but she told me not to wait around waiting for a call back because she will never call you back. So the manager was 100% correct a week has gone by and I've heard nothing from the doctor. You know the doctor is great, and if you only go once a year, maybe it's OK to wait that long out for an appointment. But when you go many times a year, it is totally disrespectful to be treated like that. I've already found a new doctor already have an appointment.

    They have gotten better about answering the phone and calling back. We also did not have to wait as…read morelong and the staff was very friendly this time. We are much happier going after our last visit.

    Photos
    River Region Vision Source
    River Region Vision Source

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    Eye Center South

    Eye Center South

    1.3
    (4 reviews)
    13.4 mi

    Communication!! I…read morehad an eye exam done on September 24 as I lost my glasses in the lake. Dr. Gannon was great. After the eye exam, I ordered a new pair of glasses at the front desk and I was told it would take 10-14 business days before the glasses would be available. That is a really long time to be without glasses, especially if you see as poorly as I do!! On September 30, I received this text from the Vision Center South: "Hi Douglas --------, this is Eye Partners, P.C.. We would like to communicate with you via text. Reply YES or Y to grant us permission." I immediately responded "Y", thinking that an additional text would come to notify me of the arrival of my new glasses. Today, October 15 (21 days later), I walked into the Vision Center South to check on my glasses because the 10-14 business days have passed. Although I have received no other communications concerning my glasses, I was excited to find that my glasses were on the shelf there in the office and I was able to get them! I was extremely disappointed to find out that my glasses have been on the shelf on the office since I received the first and only communication from the Vision Center, on September 30th!!! You would think someone in the office would reach out to notify you that the glasses were ready to be picked up! It seems that "processing" is more important than "patient care", and both need improvement.

    I didn't even get to get in the door for my eye exam. I took time off of work so I could finally…read moreget an updated prescription and they call me four hours before my appointment to tell me it's canceled due to a scheduled power outage. why schedule appointments on the day you won't have power? then they have no other locations who can take me and all they said was to call back tomorrow and reschedule. why? so I can wait a month to two months for an appointment again?

    Photos
    Samantha receiving her 10-year pin from Dr. Gannon
    Samantha receiving her 10-year pin from Dr. Gannon
    Dr. Julia Gannon
    Dr. Julia Gannon
    Vision Center South Wetumpka

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    Vision Center South Wetumpka

    LensCrafters - optometrists - Updated June 2026

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