So my parents were so excited to make their big move towards retirement and you or your builders have turned it into a nightmare. They can't even go home for a long weekend without finding something else wrong. Especially the air conditioner being broke almost every single time. Even when they do and they call you or the company you have come out to fix it they provide a temporary fix. This is a brand new $300,000 home and you can't get it right. This has been extremely disheartening for my parents and my family to see them go through this with no answers besides temporary fixes. If you have any pride in your company, your work or yourself I would hope that you would do the right thing and make things right! read more