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    Len Stoler Collision Center

    2.4 (7 reviews)
    Closed Closed

    Services - Len Stoler Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    MileOne Collision Centers - Owings Mills

    MileOne Collision Centers - Owings Mills

    (2 reviews)

    I never viewed these reviews my insurance recommened them. Well I made the worst mistake I was told…read moremy truck would be ready on April 4th that would be 22 days from the day I took it in. So I call that day and was told "Oh no we said your vehicle would be ready on the 10th of April so I said ok called on the 10th and was told it would be ready monday, I called monday and was told that a part was defective and they had another one coming to try back on the 14th. To make a very long story short they kept pushing the date back they said the part came in on the 18th when I called and it would be ready monday and now it is tuesday and the guy who is in charge is ducking my phone calls. I think I am going to have to call the police to get my truck back.

    I would definitely NOT recommend using this collision center. I scheduled my repair on 07/27/2015…read morevia phone & was given an 08/10/2015 @ 9AM appointment. I faxed over my estimate & the Agreement for Service (which I received via email) that same day per the Estimator's request. When I arrived on August 10th, no one could seem to find my appointment or paperwork. When the Estimator, I spoke to over the phone, showed up, he realized that he scheduled my appointment for 9PM instead of 9AM & that he never received my paperwork. He entered my information in their system & assured me that the repair could still be completed in 3-4 days. When I called to check on the status of my vehicle, I was told that they couldn't get the parts locally, so that would cause a delay. They had also broken the brackets on my vehicle while removing the wheel well covers & would need to order those. I took it in stride & waited patiently for an update. The next update: it would be ready on 08/17/2015. I didn't receive a call on 08/17/2015, so I didn't bother calling them either. I received a call 08/19/2015 stating that my vehicle was ready. When I arrived & looked over my vehicle, there were several issues, so I requested that they be taken care of. I asked the Estimator if he inspected the work prior to calling me & he told me no, he was too busy. WOW!!! On 08/21/2015, there was a voicemail left stating that my vehicle was ready for the 2nd time. I couldn't get there before closing, so I planned to pick it up that Monday. On Monday, 08/24/2015, I received a call informing me that my vehicle was damaged somehow & needed additional repairs, so it wasn't really ready. WHAT??? So, on 08/26/2015, I was called & told that my vehicle was ready for the 3rd time. I finally picked up my vehicle on 08/27/2015. Yes, 18 days later. Unbelievable! I would never allow them to touch any vehicle of mine again.

    Carty's Collision & Service

    Carty's Collision & Service

    (8 reviews)

    Carty's At Caves is the shop to go to for any of your car maintenance. George the dog is usually…read moreeager to say Hi to all the customers that visit. I have been bringing my car here since 2006. I have all of my regular maintenance done here and don't mind waiting in the office because they are quick and do the job right. I've had to have body work done to my car and Carty's is fantastic at matching and blending paints. If you need an estimate for parts or services they are sure to give you a print out of what it is that you will need. The prices are fair and staff is honest and friendly. The hours are usually 8 a.m. to 4 p.m. Mon-Fri. If you need to have serious work done to your car Carty's will work with insurance companies to get the right prices for estimates and the car rental services to bring you a rental while your car is being worked on. Most of the time there is parking spaces available if you need to drop your car off during none business hours (be sure to drop your keys off in the drop box by the main office). Carty's is a great shop to go to for all of your car maintenance needs. The mechanics know what they are doing and your car will always be in good hands.

    Been coming here for over 15 years, I'm suspicious of the bad reviews. I've had everything from oil…read morechanges to body work to engine work to tires. The adjectives I would use to describe them are knowledgeable, fair, honest and customer driven. Oh, and just plain cool. Donna, the owner, and Linda, the office manager, go above and beyond as far as customer service, Steve and Aaron are top flight mechanics as well. Trust me, if you are using gas station hacks for your car troubles, or you are spending your paycheck at the dealer, you need to come and talk to these people. You will feel like you are giving your car to a family member to fix. As with ANYTHING else, communication is the 1st key. And listening is the second. The review on 10/16/14 sounds like sour grapes or a guy who didn't listen. They would never, EVER quote $50 and then charge $400. NEVER! And the other review for body work? It's obvious this guy thinks he was a victim of a bait and switch. HOWEVER, he was given the 2nd estimate BEFORE the work was started. I think they could care less about whether the guy stayed or not. Obviously, something was noticed that perhaps they missed before. He wants them to eat the add'l cost when they didn't even start the work? Seriously??? I am NOT an employee, and Donna has too much class to reply to those types of posts. I am just a customer of a great business and yes, I am defending them! Why? They deserve it, that's why!

    Len Stoler Collision Center - bodyshops - Updated May 2026

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