Nobody wants to deal with a collision center. It means your vehicle is damaged. It's even more…read morecumbersome when it's not your fault. I needed my truck repaired after an accident. My insurance referred me to Gerber. Customer service was excellent. Kyle was easy to work with and provided consistent updates on the status of my vehicle. My repair estimate was 2 weeks, and it only took 2 business days. Drop off Friday at 2pm; repair complete Tuesday at 2pm. Under promise and over deliver. This is my second time working with Gerber for a no-fault accident. I hope I don't have to see them anytime soon (smile) but would gladly recommend them to others.

Everyone who works here is so friendly and kind which is very much appreciated these days. The…read moreservice was great. My car was done in one week although they said it would take 2. Would definitely recommend!!

Had to come in to get an estimate done since I was the victim of a hit and run accident. My…read moreinsurance listed Caliber as one of their preferred companies. It's only 8 minutes from my house so it is very convenient. I probably could walk home from here . I had a an appointment for 4 pm but I was in the area so I arrived a little bit before 3:30. The receptionist was friendly and got me checked in. Even though I was early they still didn't have me wait at all. The rep came out after a few minutes. He took photos and prepared an estimate. Since I was going through my insurer I did t care about the estimate as long as my insurance would cover the repairs. They said the repairs would take 10 days or so. Unfortunately, I won't be able to get my vehicle repaired there because my insurance company considered it a total loss. Overall, their quote was reasonable, and the process was easy. I would come back again in the future if I am unlucky enough to be involved in another collision.

If I could give this company 0 stars, I would. I brought my car to get repaired here through…read moreinsurance and it has been almost 1 month and a half waiting for it to be repaired. They first told us the wait time was two weeks and they call back and say another two weeks almost every week. Something is very off with this shop because they went from saying everything is fixed all we're doing is a paint job and we'll be done in a couple of days to then saying damages are over 10000 and we took the car apart again. To me it doesn't make sense. I was told this was a 3,000 - 5,000 at the most.

Months ago, my wife had a minor accident in a parking lot that left her car's passenger door…read moreunusable. We went to some shops but did not get a good feeling about them. Until we went to Smoot's. One of the technicians fixed the door so it could be used, but there was still the matter of getting rid of the dents and making sure rain could not get into the framework. We could have just kept it that way but decided to give the car to Smoot's for repairs. Unlike the other shops ('there could be more damage', 'the estimate is not written in stone, it could be more' (never less)), their estimate was dead on. Mel and Mallory are two of the most pleasant people you could meet in a business. We dropped the car off on Wednesday, they said it would be ready Monday. It was ready in 2 days, on Friday.

My car was hit in a parking lot just days before my move from Baltimore to North Carolina. As you'd…read moreimagine, there's never a good time for a car accident but this was most literally the worst! B.B., Mallory, and everyone at Smoot's made this whole ordeal as painless as possible and really went above and beyond to help me. I am so grateful for the quick, compassionate, and extraordinary service offered to me and I would highly recommend Smoot's to anyone in Maryland in need of auto body repairs. THANK YOU! THANK YOU!

After backing into a refrigerator in my garage I took my 2011 Jetta Sportwagen to Stephen to pop a…read moredent near my taillight. Not only did he remove the dent like it was never there but he also buffed my taillight and bumper where I had some paint from the black refrigerator. Stephen's work is amazing and now I'm looking to take my Subaru to him to remove the door dings in it. Thanks, Stephen!

Very professional and friendly shop, the owner was super cooperative and helpful. This was the only…read moreshop who was willing to work with me, since my damage is on the body line and split across the entire door panel. Timely and easy, I would rate them much higher if I could, truly appreciate everything.

Carty's At Caves is the shop to go to for any of your car maintenance. George the dog is usually…read moreeager to say Hi to all the customers that visit. I have been bringing my car here since 2006. I have all of my regular maintenance done here and don't mind waiting in the office because they are quick and do the job right. I've had to have body work done to my car and Carty's is fantastic at matching and blending paints. If you need an estimate for parts or services they are sure to give you a print out of what it is that you will need. The prices are fair and staff is honest and friendly. The hours are usually 8 a.m. to 4 p.m. Mon-Fri. If you need to have serious work done to your car Carty's will work with insurance companies to get the right prices for estimates and the car rental services to bring you a rental while your car is being worked on. Most of the time there is parking spaces available if you need to drop your car off during none business hours (be sure to drop your keys off in the drop box by the main office). Carty's is a great shop to go to for all of your car maintenance needs. The mechanics know what they are doing and your car will always be in good hands.

Been coming here for over 15 years, I'm suspicious of the bad reviews. I've had everything from oil…read morechanges to body work to engine work to tires. The adjectives I would use to describe them are knowledgeable, fair, honest and customer driven. Oh, and just plain cool. Donna, the owner, and Linda, the office manager, go above and beyond as far as customer service, Steve and Aaron are top flight mechanics as well. Trust me, if you are using gas station hacks for your car troubles, or you are spending your paycheck at the dealer, you need to come and talk to these people. You will feel like you are giving your car to a family member to fix. As with ANYTHING else, communication is the 1st key. And listening is the second. The review on 10/16/14 sounds like sour grapes or a guy who didn't listen. They would never, EVER quote $50 and then charge $400. NEVER! And the other review for body work? It's obvious this guy thinks he was a victim of a bait and switch. HOWEVER, he was given the 2nd estimate BEFORE the work was started. I think they could care less about whether the guy stayed or not. Obviously, something was noticed that perhaps they missed before. He wants them to eat the add'l cost when they didn't even start the work? Seriously??? I am NOT an employee, and Donna has too much class to reply to those types of posts. I am just a customer of a great business and yes, I am defending them! Why? They deserve it, that's why!

Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

Great work. Quality service. Nice to work with. Take them all of my body work. Have been working…read morewith Mike for over 20 years

My mother passed away and Mike the owner went above and beyond to get me. My mother's car back and…read moredid me a big favor by not charging me. Thousands of dollars in storage fees. I have had the car back for about A month now and everything is running great and I am very grateful. I would recommend Gunther collision. A+++