Absolutely the worst living conditions I've seen for exotic birds and fish. Smell so strong my eyes watered and owner was rude and did not seem to want to help or even talk to us. DO NOT recommend and not sure how this place is still open. read more

This pet store has the worst service I have ever had I go in to buy rats for my snake and the owner guy is so unprofessional he is constantly trying to flirt with men customers to the point it makes them uncomfortable and always tries to change prices ever time I go to buy rats and now he is trying to tell me to take my business somewhere else because I don't get down like that read more

The worst pet store in existence. Not sure what these five star reviews are from, but this store has the worst smell and stench. Animals are I. Poor living conditions, cages do not seem like they are cleaned regularly. The city has to come here and check this place out. Something is not right here. read more

Everything in the world went right. I've been dealing with Dan for years. That's my man. I've gotten my snakes now. I just brought a red bearded dragon. Her name is strawberry cough. He's the best. read more

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Amazing experience! Very friendly and a great variety. I went in for some feeders and compared to other shops they look very healthy here

I came in just to browse as I was waiting for my car to be repaired down the street. I'm a hobbyist and have kept reptiles, fish, and other invertebrates for several years. Upon entering the business you're immediately hit with multiple signs and chains saying "Do not enter" or something similar. I saw who I assume is the shop owner, I said "Hello!" Only to be ignored. Whatever, maybe he was busy or having a bad day. The isles are extremely thin and crowded. There's a couple fish tanks, they look nice but lots of Algae growth. Definitely in need of a good cleaning or a clean up crew. I continued to wander in search of just anything interesting to maybe make a purchase. Constantly being met with just a million bags of dog or cat food, a couple small bags of reptisoil and other reptile substrates, and that's it. After stepping further into the store you're taken by the smell of bird poop and old fish tank water. It's pretty overwhelming if you've never smelled it. After turning the last corner you're met with more chains blocking entry, and then you see it. Hundreds of wire bird cages, all stacked as high as possible, you understand where all the bird chatter is coming from. It's not necessarily messy, but there's so many stacked in wire cages that it just can't be healthy for the birds. After trying to see if I could get a look at anything but all the animals were blocked off, I turned around and left. For starters, this is not an exotic animal store as the sign states. It's a fish and bird store. None of which are hard to find. Next, I have some concerns about how the birds are being kept, It's not right. I feel as if the only people defending this place are friends of the owner, there's no defending this. read more

HORRIBLE! and should be shut down immediately!! Animal neglect/ abuse -cages in horrible condition (too small for the animals, smells bad, dusty, no clean food or water -I believe one snake dead, (dusty water bowl, shedded skin everywhere, no heating lamps, no light, small enclosures -12 parakeet in one small cage (birds have wounds and cuts on them -Was told by a worker no pictures allowed read more

I have been buying from RJ for almost 10 years now, and there is no other place I go unless he's out of something, but that is very rare. His care of those critters he keeps, and the wonderful birds that are so beautiful and majestic to see every time I visit, is worth the trip! If you are buying from anywhere else, you're just throwing your money at a big corporation, instead of supporting a local San Diego business. Thanks for having such a great store! read more

cockaroaches everywhere the animals were not in safe living conditions he sold us a terrible rusty bird cage bad we are keeping it as evidence he doesn't clean the fish tanks nor the bird cages there were a ton of dead fish in the tanks he doesn't feed the fish and the place smelled terrible!he didn't seem fazed about the cockaroaches and didn't really care.we liked a bird but they are all overpriced.he has doves in a tiny cage read more

POOR CUSTOMER SERVICE & UNREASONABLE RETURN POLICY: On May 16th 2025 I made a purchase of a light bulb fixture for my bearded dragon. I had a very disappointing experience after making my purchase. I discovered it wasn't working correctly the same day when I returned to the store the same day to address the issue the owner was on the phone and did not give me the time of day leaving me waiting over 10 minutes despite my busy schedule to make matters worse, the store enforces an extremely restrictive 24 hour term policy, which is unheard of in most reputable pet stores. I looked this up and in the past 30 years most U.S stores ( including pet stores) have ranged from 14-90 days. Not only is this return policy rare it is reserved for exceptional circumstances ( live animals, perishable foods or deep discount "final sale" items. Even "final sale" or "as is" items typically require clear up front notification, and reputable stores make exceptions for defective products. I'm all for supporting small businesses and go out my way to avoid big retailers but this was beyond unsatisfactory. read more

This place moved from Broadway in Lemon Grove to the new location by the railroad tracks at 3338 Main Street, Lemon Grove, CA 91945. I thought it was a new business so went to check it out b/c I have a lot of pets. Wow, I was assaulted by the horrible smell that hit me as soon as I entered. It is filthy. The fish tanks were dirty and had lots of algae. I don't understand how this person is still allowed to run a business with animals that are kept in such deplorable conditions. I got out of there as soon as I could b/c of the terrible smell of unkept animals. I would definitely avoid and NOT give this place any business. If you want a good pet store in the area, go to SAN DIEGO PET SUPPLIES & DOG WASH across the street. Jorge is the owner and I have known him for years. read more

Lemon Grove Pets - Pet Stores Near Me - Lemon Grove, California

The birds are really tame and sweet! I recently bought a budgie and it so cute, the shop owner is very nice and a hard worker.

I was in the store two days ago, to buy some flea repellant for my dog. What a great place!!! The store is packed wall to wall, with merchandise I've never seen elsewhere. I found RJ to be very friendly, knowledgeable, helpful, and I will be going back when I need something, because I'm sure he has it, whatever it may be. read more

It smells absolutley putrid , the animals are clearly in distress and they are seriously neglected , The owner is super rude ! Overall i would never in my life give a cent to this pet store and it needs to be immediatky shut down . read more

The store owner is perfectly fine I've bought thousands of things from him never had a problem and yes it smells like pets and incense you shouldn't be in a store with birds if you have trouble breathing don't take it out on the man just like the TV you can change the channel you can go to a different store no reason to tear down the man's business read more

This place is absolutely heartbreaking. The animals are kept in tiny, filthy cages with dirty water, and the overwhelming stench of urine hits you as soon as you walk in. Many of the birds look extremely stressed, some even plucking out their own feathers. It's clear that proper care is severely lacking. No animal should have to live in these conditions--this store should not be in business. read more

This place is not what you guys think it is with all of the negative reviews. This man is a hard working man and is really what America is about and I shop there for my aquarium supply and ever since I've found out about this area I started seeing less petco and more lemon grove pets, saved me money and petco is full on scam while I get higher quality fish and food. I can't belive people still shop at petco and pay those ridiculous prices when there's these honest prices down a few blocks, all of my fish that I had bought from there are just some of the most healthiest looking fish and most colorful and active with lots of life. This place deserves honest reviews and the haters need to shush read more

Lemon Grove Pets - Pet Stores Near Me - Lemon Grove, California

When I went here a few weeks ago, I was so saddened to see all of the animals in filthy, cramped living conditions. It is clear these animals aren't happy. I will not be supporting this place. Smells like ammonia too - probably to mask the smelliness since things are likely seldom cleaned. Disappointing. read more

Birds are always actually tame and sweet very competitive prices on dog food also. Old school pet shop environment so don't expect a petco look. read more

Lemon Grove Pets - Pet Stores Near Me - Lemon Grove, California

Should be negative stars. Animals do not look taken care of. Owner rude and obviously has no compassion or empathy for the animals he is selling. Would not support in anyway. read more

These poor animals!! Filthy cages, dirty water and strong pungent smell of urine as soon as you walk in. A lot of the birds are so stressed they have begun plucking their own feathers. The owner is rude and suspicious. Do not shop here. read more

I can not believe that this place is even permitted. Owners such as this person get away with so much when it comes to animals? How has the health department not stepped in? As soon as I walked in I saw reptiles that were starved, birds that looked the saddest I've seen in a while with bone dry bowls of food and water, fish that looked like their water got poisoned, and mice huddling in probably the least dirtiest corner of the cage. The SMELL....its like you can smell what is going on in this place if you were to close your eyes while walking in. And no pictures and videos? If that's not shady I don't know what is. I adore exotic animals but people like this should absolutely NEVER EVER run a store if this is how they treat the animals. How does one even open a business like this and let alone expect the public to come in and want to buy something when the animals are on the verge of death? read more

The man here is very rude he only begins to be nice once he sees that your gonna spend money. All the animals are in bad shape, and the birds act as if they live in constant fear. If you happen to mention the animals looking scared, thw man laughs and says that they are all very nice and friendly. I will not be back, all the feeder fish had ick on them. read more

Really great & enthusiastic customer service, you can tell he knows a lot and cares about customer's pets. Very friendly owner and lots of variety for birds especially. Just happened to stumble upon this shop. Out of the way for me but would come back here for aquarium or bird supplies! read more

I stopped in today because I'm a parrot owner and thought this would be closer for supplies than my usual spot. This place is a nightmare. The birds have not been hand raised, the cages are disgusting, not a single one had clean water or fresh food! They only had sunflowers and seed which is a horrible diet for birds and clearly had not even been changed in awhile. The fish tanks were also dirty and the store smelled awful. I love supporting local business but this is mistreatment of animals. I walked out wanting to cry for these poor birds. read more

Cages were filthy, water bowls neglected. Reptiles didn't even have heat. More than likely overcrowded. Wanted to adopt just to get them out of there :( very depressing pet store. Should really shut down or at least care for the animals they have. Flies in the building, neglected tanks Please don't support this business it's awful read more

I will never buy here again. Left side of shop is filthy with birds. Right side of shop is unorganized, cluttered, and also filthy reptile and rat enclosures. Back of the shop next to a trash can full of flies and other pests is the tarantulas and scorpions. I bought two tarantulas less than 15 days ago, a T.Albopilosus (Curlyhair Tarantula) & a A.Seemanni (Striped Knee Tarantula) and sadly it was missing a leg and looked severely dehydrated before I bought it. The A.Seemanni had a seizure in its enclosure 2 days before it started to go into a death curl, it was so sad. We gave it a burrow and enough moisture. We also tried to feed it twice, and it rejected the feeders. I'm glad the other tarantula that I bought lived and is thriving because it was a gift and it was also priced at a high $65 for a juvenile curlyhair, that's super expensive compared to other shops in SD. The A.Seemanni was also priced high as hell at $55 and a juvenile too. Might I add I had to actually squeeze in to the back of the shop, trash and flies everywhere, the smell is rough, and I legit will never be back here and will keep wondering why this place is still open. When I called to get a refund the owner was rude, and first said I should've came back in 2 days to return, and then said there's no returns. That makes no sense! You can't tell if a spider is sick or about to die with just 2 days of purchase. This shop is bottom tier, overpriced, and I legit tried to be patient on the phone to get a fair refund but he was unreasonable and a jerk. read more

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The most horrifying thing I've seen. Dead fish swinging in opaque tanks. Birds with no food and black water stacked in tiny cages. Cages you couldn't reach if you wanted they went so far back. The owner noticed I was appalled and threw me out even though I was doing nothing. I managed to grab a couple shots. This man knows he is abusing animals. I called the cops. read more

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To start off, if I could give this place -5 stars I would. I also found out from a family friend that HE IS NOT SUPPOSE TO BE OPEN!!! HIS BUSINESS WAS ALREADY SHUT DOWN. HE CHOSE TO REOPEN KNOWING HE NEGLECTS ALL THESE ANIMALS. I originally came here because my boyfriend & my family wanted to see the cats and the birds. I should've read the reviews before coming here. Seeing the place outside already seems sketchy and the smell gets worse when you step inside. I didn't take any pictures or videos due to me trying to respect the owner, but now I regret not having any footage. The store is not even close to being sanitary. It is so obvious that these animals are all being neglected with no food, no fresh water and living in their own feces. The fish tanks had water that was so dirty that we couldn't even tell if the fish was alive or not. Not to even forget that there was a big cage full of rats behind his store and no food or water in sight. The cage was so small that they were laying on top of one another. The birds are clearly in distress and should be sent somewhere they would be truly taken care of. Overall, it's sad to see how these animals failed to being taken care of and that his business continues to be open. If this man doesn't even care about his own animals, what makes you think he cares about your loving pets? He'll sell anything to you to benefit himself. I hope this review makes you stop and think about supporting this man. If you don't believe me, go down there and see it for yourself. Heartbreaking. read more

This place needs to be shut down. I left in tears. Birds are in cramped, horrible conditions, fish are in dirty tanks. Flies everywhere. Horrible! read more

Owner I think has lost his desire to treat the customers with respect and his beautiful birds as well. i went to buy dog food and his shop is dirty. There is another pet store across the street that I will give my business too. Not returning. read more

My first time coming in looking for bedding for my Guinea pig and what I saw was just horrible. immediately noticed the horrible smell I decided to take a look around and it just got worse as I walked in further towards the back. I noticed how cluttered everything was and how the birds looked very sad there was one in particular that I wish I could help.. just heartbreaking.. I walk over to the other side and I see mice running around and at that point I left. This place should be shut down. read more

I went in this place the other day, and it was really quite disgusting. It looks more like an animal hoarder house than a pet shop that should be open to the public. Smells like rat feces and dead animals. There's years of clutter shoved into the pathways and aisles of the store. The animal cages were tiny, DISGUSTING, and the animals looked absolutely miserable. The fish tanks were green and clearly aren't being properly maintained. Someone should report these conditions to the town or the Humane Society or something. read more

I went to get fish food and ran out as fast as possible. All animals there are near death and unhealthy.

This Spot is great! Nice and clean! And still making it nicer! Prices are very reasonable. I've compared to Petco. Been going to same business for years. Since its last location on Broadway. This by far has much more better parking. I believe in supporting small businesses in our city. Let's keep supporting and building each other up. Let's go Lemon Grove read more

One of the few business id give 0 stars. They tried to sell me two female birds once and hid the dna results from my parrot to convince me to buy a mate for it they had on stock. It was only until I demanded to see the paperwork did they play dumb. I love and support small businesses but not like this one. read more

He has hardy fish not one had died the smell is unique that's all I got to say about this joint

i dont know if this man has a pet store cuz he likes animals or if its just to make money but honestly I do not recommend this place and I dont think his ass should be operating the business. All the animals are living in their own filth, they're not in the proper housing requirements, and there's just shit everywhere. I honestly don't give a fuck if the owner just laughs at the negative yelp reviews, but someone please close his fucking business!!!!! yea sure he might have cool pets and what not but nah fam this aint it. someone please do something.;, read more

I found an injured baby mouse 2 days ago as a gift from my cat. I thought he could use company of another mouse while he was recovering. They say baby mice have a hard time staying warm and my heating pad only stays warm for an hour at a time, then you have to re-set it. Knowing myself sleeping in hours at a time and picking up his cold little body out of the cold heating pad, I decided to get another mouse for that reason. I was greeted by his cat and talking parrot who said "Hello." They are very friendly, the cat let me pet him. I saw the guy working there and told him my story, and he asked me if I needed anything for them. I bought the whole mouse set up for him and another male mouse, food, water bottle, cage, exercise wheel so he's all set! It's a little bit more expensive than Wal-mart, but I would much rather support our mom & pa stores any day. I'll be back again if I need anything more. read more

I love this local, family owned business. The staff are super friendly & helpful, they always have what I need for my chickens and cats plus lots of fun things I don't need but have fun shopping for. Carts to carry heavy feed bags are throughout the shop and there's a shop cat who loves to peek over at what you're doing & say hello. I even got some baby chick here that are great layers. Plus they take all forms of payment and even open a little early if I'm outside. Super grateful for this gem. read more