Artist Gero and owner/artist Dave tried gaslighting me over rude comment, tattoo was not completely what I asked for and specified.
While I can acknowledge that the a lot of the work of the artists here is very beautiful, and that the space is very clean and professional looking, the overall service was extremely poor.
My tattoo artist was Gero. I had asked for a medium sized tattoo, with detail, and extremely minimal shading of a fairy with small flowers around her. While doing my tattoo I noticed that there was more shading than I had liked, I had pointed it out and the artist had told me no worries it would fade. Ok. Cool. But still I reminded, that I would like barely any shading. Again, I noticed that he was shading a little more than necessary, and I asked him to stop. He did then significantly shading, but still continued to do so. Afterwards, I was somewhat content, still upset about the shading amount, but there were parts of it that I did like a lot. I had wished that there was less shading, but it happened.
He told me the price ($500), and I was a little confused. I acknowledge that there was some very cute and fine detail which I like, however since he did not completely do what I asked and added extra shading, I questioned the price considering he did more shading than I had wanted, then told me he charges $250 an hour. Okay, cool. At the consultation when I asked about price he did not tell me it worked by the hour, even though I had asked, he said at that time that it was dependent on factors like size. My boyfriend had been to this place and has a tattoo the same size for $200, hence my confusion since at the consultation he said nothing about "hourly". I said that he had made some mistake with the work, spent more time shading when I specified that I didn't want intricate shading whatsoever. His response shocked me. He said: "Well, it's my art!" with an attitude I responded with "But it's my body and my tattoo", and he didn't seem to care whatsoever.
This is where it becomes absolutely insane. This comment was beyond rude and unneeded. I complained about him to the front and to the owner Dave, hoping to receive some form of compensation (never asked for free, I suggested less than 10% of the price being taken off) considering that he over shaded and was rude to me, or even a simple apology (or even just a "my bad") for the comment that was made and for going too far with the shading. My mother was with me and she heard me ask for minimal shading and also stated that I did in fact say this multiple times. Then, to my complete shock, Gero said to my face, that this comment was never said. I was completely shocked, because to make the comment is one thing, but then to say that he never said that????? What type of business gaslights their customers? Then what brought me to more shock, was the owner Dave backed him up, saying Gero had never said that. At the time the comment was made, I was in the opposite corner of the room as the owner who was tattooing someone, there was also music playing loudly in the store, so it was literally impossible for anyone to hear Gero make this comment other than my mom who was by me. Dave and Gero simply rolled their eyes, refused any compensation, and claimed I was making things up. The women employees in the store looked awkward, probably because they knew Gero and Dave were acting terribly. Completely unprofessional, and I'm so disappointed with this business. read more