The absolute worst, I do not recommend them at all. If I could rate them 0 stars I would…read more Our experience happened late last year. They had an older Tesla Model S for sale that me and my wifey were interested in. We found it online and messaged about it and they seemed to be good with us taking it for a test drive. We live about an hour away so we came into Orem to test drive it, and when we pulled in people inside looked over but nobody came out to the lot or anything. We walked around trying to find the car but we couldn't, so finally we had to go in and ask someone about the car, and someone reluctantly came to show us where it was. We asked for the person we had been messaging with and they told us that the individual was not in but they could help us. The new person then proceeded to show us the car and all was going well. When it came to it, we asked if we could test drive it and the person said yes absolutely. They went to go get the keys, but when they came back they told me they were actually "late for a wedding" and had to leave early so we couldn't test drive. This was off putting so I asked if someone else could show us the car and he brought his manager (at least that's what they said he was). The new guy said I wasn't allowed to test drive the car because it was a "performance car" and I could only test drive the car if they ran my credit, to (and I quote) "make sure" I could afford it and be approved for it. This immediately caught me by surprise, as the car was simply about $25k and was a USED HIGHER MILEAGE TESLA. I own a business and through my life have bought many cars, all of them performance vehicles or expensive trucks and never once had a dealership try to run my credit to verify I could "afford it" when inquiring. I politely asked why they had to run my credit as obviously that wasn't normal, but they didn't give me a straight answer and one of the guys actually even let out a sort of laugh when the other gentleman was "attempting" to explain. They were also highly condescending in tone. On the spot with that having happened we thanked them for their time and walked out, but we could hear them snickering behind us. Shame. We even had our checkbook with us as we were really interested in purchasing the vehicle on the spot. Guess they didn't want the business. We went here immediately after I got off work that Saturday and I wonder if they treated us this way because I had on work boots that had a bit of paint stains on them. Regardless of the reason this is not how a dealership should work. We put off leaving a review but I ran into the page here and see others have also had bad experiences and thought we'd finally share ours, in hopes of hopefully helping people stay clear. Absolutely disgusting behavior. Stay away and go elsewhere.

Nick was very knowledgeable and helpful. Rosie and Hiff also worked with me to help get the process…read morestarted. I had to order from afar. The experience was easy and they allowed me to feel confident in my purchase.

My husband and I purchased a new car from 24 Motors, and our experience was good!!…read more The owner, Haysam, was very kind and responsive. He was upfront and honest, which I appreciated, and he followed through on commitments to fix small things in my new car. He also wasn't forceful or coercive as some salesmen are. Another employee, Jameson, was helpful and knowledgeable. He happily answered our many questions and went above and beyond to serve us. I expect this from any business, but it was especially nice in a car dealership since I have had negative experiences in other places. The inside of the dealership is cute! There are a few vintage car items and orange highlights. It makes the place look put together and nice. There weren't many cars in the lot, but apparently COVID has made it difficult for them to acquire new cars. 24 Motors is a great place to buy a used car. They provide awesome customer service and ease the car-buying process.

Don't you just hate it when you drive over a pile of rotting fish and your whole car smells like…read moreit? At least it felt like it when a big coolant leak sprayed dexcool all over. 24 Motors to the rescue! This is a fair priced dealership with a straight shooting owner. They also maintain a service department, which just earned me as a loyal customer. I brought in my smoking truck, they looked at it, and it was covered in coolant. They cleaned up everything really nice to find the source, and in doing so, found a few other leaks in other systems. Not only did they replace my water pump, but also a few gaskets and hoses. They charged me almost $100 less than the two other shops I asked about water pump replacement, and all the cleanup and extra repairs were included. Oh yeah, I forgot to mention that they stayed late to finish it up on a Friday, so I could have it for the snowy weekend. Now I don't know if they would clean up rotten fish in an engine, but for professional, fair prices, and great service, don't drive up State St any farther than 900 N. Thanks 24 Motors, you've earned a customer.

I was traveling 500 miles from my home in Denver in my Nissan Leaf when a "Service EV System" error…read morepopped up that warmed me that my car would not restart after being shut off. I took it straight to the closest Nissan dealer, Ken Garff of Orem, before turning it off so I wouldn't be stranded. Everyone at Ken Garff's service center was wonderful. Ash who checked me in (and eventually out!), Veronica who quickly got me into a rental, and their Leaf-certified tech, which not every Nissan dealer has, (sorry that I never got their name!), who quickly diagnosed and fixed the issue within 24 hours, saving my vacation. Rarely have I ever been to a car dealership's service center as efficient, helpful, and friendly as Ken Garff in Orem, Utah. My thanks to all of them there!

Their generic copy and paste response to all their bad reviews should be another indicator of how…read moreincompetent they are as a company. Why would I reach out to them. This was me reaching out to them. They could use this feedback to fix how they do business but they wont. Booooooooo!

Months ago I had a string in my sunroof that the shade slides back and forth on which snapped. My…read morecar was under extended warranty. I brought it KG VW to replace. They replaced the string but reassembled it wrong and the sunroof, which was completely fine before, rattles now. I brought it back 3 times for them to correct. They charged me but didn't fix a thing. Then the Service Manager, without looking at my car or the service record, insisted they didn't take the sunroof off. They refused to extend my warranty coverage by calling the problem they created a "pre-existing condition." Also charged me $1300+ for oil change and $80k standard checkup. I took my car to Southtown VW. COMPLETELY different experience. The Service Manager told me that the ONLY possible way to get replace the little string was to take the sunroof off. KG Service Manager straight up lied. I just bought another car. I avoided KG VW entirely because of the incompetent, irresponsible, and dishonest Service Department there.

Purchased a vehicle 12/15, paid in full. April 1 now, and STILL no license plates or title. Temp…read moreplates expired, 2nd temp plates expired... can't even drive the car legally now. Have called 15+ times over the past 2 months (2-3 times a week) and can't ever get a call back or any action or information. EXTREMELY FRUSTRATED... I recommend seeking help or service somewhere else.

My husband worked here and was treated so poorly. The district manager was racist and made so many…read morecomments about other people's ethnicity or color. The managers were able to do anything they wanted as long as the sucked up to the higher ups. My husband was fired due to not being able to come into work cause our babysitter got sick and cancelled last minute. Worst place to work!!!

From the owner: OneMain Financial has been a trusted personal loan lender for more than 100 years and is proud to…read morehave served millions of customers nationwide. Get a personal loan to help with debt consolidation, home improvement, major purchases and more. Our local team is ready to work with you one-on-one to find a solution that works for you.

Normally I don't write reviews but April deserves to be recognized for her incredible customer…read moreservice and going over and beyond in taking care of me and my family. We showed up on a Saturday close to when the branch was to close to complete our auto loan. April took the time to process our auto loan and make sure we were taken care of! The loan process went a bit longer than expected and April stayed a bit after regular business hours to take care of us. She probably had other places she could have been on a weekend but she stayed with us and made sure everything was completed and that our questions were answered. Needless to say we were very satisfied with our choice is taking our new car loan to Golden West! Thank you April!!!

This branch is pretty great. It's nearby, easy to get to, and the employees are pretty good at…read moreremembering faces and names. The rates used to be a lot better, but have declined with the economy; nevertheless, Goldwest Credit Union is a great place to "bank."

I am writing to share my experience with VIP Motors and with salesperson Jess Guedez…read more Unfortunately, my interaction with the dealership and the vehicle I purchased was extremely concerning and unprofessional. I purchased a Dodge Journey, and from the moment I received the car, there were immediate red flags. The vehicle showed that it needed an oil change, and one of the tires required air the same day I drove it off the lot. When I reached out to Jess, I was told the mechanic was unavailable due to illness, which made me question whether the vehicle had been properly inspected at all. When I returned the following day, I was instructed to contact the bank regarding my loan and was told not to mention any issues with the vehicle because they were supposedly being addressed. I was also asked to tell the bank that I had paid a $1,000 down payment, even though I had only paid $400 (with a $20 tip). As a first-time car buyer, I felt pressured and uncomfortable with these instructions. Later, while I was out of town for a family funeral, the car began overheating and smoking within just a few days of purchase. Jess encouraged me to drive it back to Provo despite the condition of the vehicle, but it became clear the car was not safe to operate. I ultimately had to park it and return the keys to the dealership. At that time, Jess acknowledged that the mechanic had not properly inspected the car and had only performed an oil change and checked the tire pressure. After several days without updates on the repairs, I informed Jess that I wanted to cancel the contract and requested a refund of my deposit. I was initially told the deposit was non-refundable; however, I explained that the circumstances--including the incorrect information I was asked to provide to the bank--invalidated the agreement. I provided proof of my actual payment and stated I would pursue legal action if necessary. Only then was I told the deposit would be refunded. Despite this, it has now been several months, and I still have not received the refund. I have documentation of all communication and have reported the situation to the bank as well. My overall experience reflects poor communication, lack of proper vehicle inspection, and significant concerns about the sales process.

Compré un automóvil con ellos el cual me falló a los 3 meses, sabiendo que no tengo garantía exigí…read moreuna respuesta o algo parecido pues ellos decian que el auto estaba en perfectas condiciones, la única solución que me dieron fue reparar el auto por $500 dólares sin garantía, al final decidí ir a un mecánico certificado donde me dio un año de garantía por $800. No lo recomiendo, existen Lugares mejores

I found a car that I was interested in for my daughter at a fair price. I live out of state so she…read morecalled made an appointment to see the car. On the day of her appointment, she arrived and the car was not there because it had been sold. That part is understandable but the person she was supposed to meet also wasn't there. Nobody called her and she wasted over $100 in Uber getting there and getting home. Fast forward to a week later. Apparently the car came back for reasons unknown. They reached out to me and rescheduled the appointment for my daughter to see she had to spend another $50 to Uber back there but this time the car was there and the salesman was there. This transaction went fairly smoothly. Everyone I spoke to was nice. There was just that minor failure to communicate, which cost us some money. We did purchase the car. Overall, I would give them another shot if I wanted to purchase a car.

Came in to do an advantage care package. Everything was fine up until I checked everything…read moreafterwards and here's my Results

I got the information I needed with the least amount of money spent. They were great.read more

It's hard to find a repair shop you can truly trust, but this is definitely one of them. I highly…read morerecommend them to anyone looking for reliable, efficient, and affordable auto service. I'll absolutely be coming back for future maintenance and repairs!