Do not trust this dealership. We were lied to about the AC in our vehicle assured there was no…read moreissue, only to end up paying $1,000 to fix it ourselves. To make it worse, they sold us their "Alpha Warranty," promising that if our tires ever went bad, we could bring the car in and they'd take care of it. Complete lie. When we actually needed that service, they refused. I'd sooner trust Judas or Richard Nixon than these A holes again.

The absolute worst, I do not recommend them at all. If I could rate them 0 stars I would…read more Our experience happened late last year. They had an older Tesla Model S for sale that me and my wifey were interested in. We found it online and messaged about it and they seemed to be good with us taking it for a test drive. We live about an hour away so we came into Orem to test drive it, and when we pulled in people inside looked over but nobody came out to the lot or anything. We walked around trying to find the car but we couldn't, so finally we had to go in and ask someone about the car, and someone reluctantly came to show us where it was. We asked for the person we had been messaging with and they told us that the individual was not in but they could help us. The new person then proceeded to show us the car and all was going well. When it came to it, we asked if we could test drive it and the person said yes absolutely. They went to go get the keys, but when they came back they told me they were actually "late for a wedding" and had to leave early so we couldn't test drive. This was off putting so I asked if someone else could show us the car and he brought his manager (at least that's what they said he was). The new guy said I wasn't allowed to test drive the car because it was a "performance car" and I could only test drive the car if they ran my credit, to (and I quote) "make sure" I could afford it and be approved for it. This immediately caught me by surprise, as the car was simply about $25k and was a USED HIGHER MILEAGE TESLA. I own a business and through my life have bought many cars, all of them performance vehicles or expensive trucks and never once had a dealership try to run my credit to verify I could "afford it" when inquiring. I politely asked why they had to run my credit as obviously that wasn't normal, but they didn't give me a straight answer and one of the guys actually even let out a sort of laugh when the other gentleman was "attempting" to explain. They were also highly condescending in tone. On the spot with that having happened we thanked them for their time and walked out, but we could hear them snickering behind us. Shame. We even had our checkbook with us as we were really interested in purchasing the vehicle on the spot. Guess they didn't want the business. We went here immediately after I got off work that Saturday and I wonder if they treated us this way because I had on work boots that had a bit of paint stains on them. Regardless of the reason this is not how a dealership should work. We put off leaving a review but I ran into the page here and see others have also had bad experiences and thought we'd finally share ours, in hopes of hopefully helping people stay clear. Absolutely disgusting behavior. Stay away and go elsewhere.

My husband and I purchased a new car from 24 Motors, and our experience was good!!…read more The owner, Haysam, was very kind and responsive. He was upfront and honest, which I appreciated, and he followed through on commitments to fix small things in my new car. He also wasn't forceful or coercive as some salesmen are. Another employee, Jameson, was helpful and knowledgeable. He happily answered our many questions and went above and beyond to serve us. I expect this from any business, but it was especially nice in a car dealership since I have had negative experiences in other places. The inside of the dealership is cute! There are a few vintage car items and orange highlights. It makes the place look put together and nice. There weren't many cars in the lot, but apparently COVID has made it difficult for them to acquire new cars. 24 Motors is a great place to buy a used car. They provide awesome customer service and ease the car-buying process.

Don't you just hate it when you drive over a pile of rotting fish and your whole car smells like…read moreit? At least it felt like it when a big coolant leak sprayed dexcool all over. 24 Motors to the rescue! This is a fair priced dealership with a straight shooting owner. They also maintain a service department, which just earned me as a loyal customer. I brought in my smoking truck, they looked at it, and it was covered in coolant. They cleaned up everything really nice to find the source, and in doing so, found a few other leaks in other systems. Not only did they replace my water pump, but also a few gaskets and hoses. They charged me almost $100 less than the two other shops I asked about water pump replacement, and all the cleanup and extra repairs were included. Oh yeah, I forgot to mention that they stayed late to finish it up on a Friday, so I could have it for the snowy weekend. Now I don't know if they would clean up rotten fish in an engine, but for professional, fair prices, and great service, don't drive up State St any farther than 900 N. Thanks 24 Motors, you've earned a customer.

My husband and I had a fantastic experience with Leiva Motors! Jared was super friendly and honest…read more He greeted us immediately and gave us the keys to test drive a handful of cars. Jared was very open about the pros and cons of each car and answered all of our questions. After all was said and done we drove away in our new Audi for nearly $4K under market value! I highly recommend Leiva! :)

My daughter bought a car from them with safety being the priority. She had been in 2 previous…read moreaccidents, other driver at fault. She picked out a car she liked and asked all the right questions. Has it been in an accident, totaled, salvaged, rebuilt? Does the car have any safety features that need to be repaired? Levia swore up and down that the car was in perfect condition. There was a little issue with the breaks the first day. My daughter took it to the Toyota dealership and they didn't want to work on it. Levia then called their guy, who agreed to fix the breaks, rotate the tires, and change the oil. Several months later, when it was ready for another oil change, we took it to our family mechanic. He changed the oil then asked why we would buy a salvaged car when our daughter had been in the previous accidents. This was news to us. He proceeded to show how it had been in a front left collision that should have totaled the car. It was put back together with crappy welds, holes drilled to force bolts together, and hammered out frame and A pillar that was "fixed" with bondo and a cover-up paint job. They put a nice bow on a turd then sold it to my daughter as he dream car. We have tried and tried to work with Levia to find a solution but they are dishonest scoundrels.

Very Kind & Helpful Staff, Helped resolve all concerns and patiently answered the questions I had.read more

I have asked them to order checks for me and they sent them to the wrong address. Recently, I have…read moremy checkbook stolen and I they were unable to print a new card. Today I went in because I never received my card and so I went back and the card maker is still broken over a month later.

I deposited some money into an account and the charged fees until the money was gone. When I opened…read morethe account I told them I wanted a savings account. Key Bank is a scam!!

My wife and I opened an account for the first time in this bank, Jeremy and Kanda were GREAT! They…read morewere actually closing early that day and they stayed late just to attend us.

1 star for Ken Garff as a company. 5 stars for Jason and the service staff…read more I want to make that distinction very clear because the employees I dealt with at Ken Garff Honda of Orem were kind, patient and professional, especially Jason, the service manager. The alignment they performed was also good and the vehicle drives noticeably better. My issue is with Ken Garff's paperwork and the company's response when I raised concerns about it. My original estimate included an unexplained $12.99 "parts" charge for an alignment. After I questioned it, the charge was removed. More importantly, the service authorization contained language stating that the dealership is not responsible for "loss or damage to my vehicle," while another portion referred to damage "not caused directly by the Dealership." When I questioned this, I was verbally told that the dealership would still be responsible for damage it caused. My problem was simple: that is not what the paperwork clearly says. I was willing to pay for the work performed, but I would not sign vague language that I wasn't comfortable agreeing to. Jason was incredibly patient about this. We ultimately agreed that I could cross out the terms I would not accept, and both of us signed the modified paperwork. That is why Jason and the staff get 5 stars from me. They listened, treated me respectfully and worked with me rather than pressuring me to sign. Ken Garff as a company gets 1 star. I later raised the disclosure issue publicly and Ken Garff responded by thanking me for my "insights about the paperwork," without actually addressing the wording I had questioned. If the company's position truly is that it remains responsible for damage caused by its employees, I don't understand why the disclosure can't simply say that clearly. I don't think customers should have to argue over vague legal language just to have their vehicle serviced. Jason and the staff deserve recognition--and honestly a raise--for how professionally they handled the situation. My criticism is directed at the corporate policies and paperwork they are being asked to work with. I strongly encourage anyone having a vehicle serviced here to read every page before signing. If you don't understand or agree with something, ask about it. Don't sign something simply because you're told it's standard paperwork.

Came in to do an advantage care package. Everything was fine up until I checked everything…read moreafterwards and here's my Results

Waited over 10 min with only 1 teller. The manager didn't even care. Talked to her friend the whole…read moretime. You see someone waiting that long help them! Is customer service not your best quality or what? Going to another bank I will not open an account here!

It's been my bank branch for about 15 years. I usually just use the drive-through for depositing…read morethe occasional check. They always check to verify what needs to be dine. For us that includes getting a biscuit for the dog. The times I've gone into use the teller, they've done a fine job. There's not really a lot else to say about a local branch.

This is absolutely the BEST bank in Utah (and I have other accounts with other banks.). I have…read morereferred many people to this branch and they are all extremely happy.

So much more friendly then the Provo Riiver branch. No bank Nazi's to deal with. It's worth the…read moredrive for me to come here, then the branch close to my house mentioned above.

Normally I don't write reviews but April deserves to be recognized for her incredible customer…read moreservice and going over and beyond in taking care of me and my family. We showed up on a Saturday close to when the branch was to close to complete our auto loan. April took the time to process our auto loan and make sure we were taken care of! The loan process went a bit longer than expected and April stayed a bit after regular business hours to take care of us. She probably had other places she could have been on a weekend but she stayed with us and made sure everything was completed and that our questions were answered. Needless to say we were very satisfied with our choice is taking our new car loan to Golden West! Thank you April!!!

This branch is pretty great. It's nearby, easy to get to, and the employees are pretty good at…read moreremembering faces and names. The rates used to be a lot better, but have declined with the economy; nevertheless, Goldwest Credit Union is a great place to "bank."

Roxanne is the best at getting credit Fixed FAST AND GOOD PRICE!!…read more Terry Zepeda Realtor is the best!!!

Charged me more than 1000 Dollars for me and my wife promissing 150 points boost to our credit…read morescore in 90 days; now 180 Days passed, and our credit score is even worse. I called several times, but they refused to refund our money. STAY AWAY. THESE PEOPLE ARE SCAMMERS