My wife's wedding rings haven't fit for quite some time and have been through quite a lot while she…read morewas able to wear them. Took them in with a ring that was just a shade too big for her now. They took a look at the rings, asked quite a few questions and we settled on a new size, while also repairing the crown, which had been worn down to almost nothing (as noted above, the rings were heavily worn). Also took the time to show me exactly what was going on with the crown/prongs for the diamond under magnification, to make sure that I was comfortable with the added cost of that repair. Cost was exactly what I had planned for and the time frame to have them completed also aligned with what I had in mind. I won't be going anywhere else if I ever need anything ever again.

Gipprich Jewelers is a family owned business that cares about their potential customers…read more The first time at Gipprich Jewelers, my fiance and I were looking to get ideas for our wedding bands. We explained that we would not be buying that day, and Amy thought that was a good idea. She showed us what was available, made suggestions on metals, informed of what could be shipped in, and made us feel comfortable in our decision to see what was out there. My fiance and I then returned to Gipprich Jewelers to look through the titanium catalogs for his wedding band. He found a few designs that he liked, but wanted to see and try them on first. Amy took down the numbers and called within the week to let us know they were in. When we went in to try on the bands, Amy was not there. The young lady that was there was wonderful (I wish I could remember her name) and understood that we previously had been working with Amy. We still did not feel any pressure to buy or to rush. My fiance took his time trying on the various styles that they ordered in for him. My fiance picked out the one he really liked, but the young lady informed us that it came in two different widths. My fiance wanted to make sure that he was getting the perfect ring since he will be wearing it forever; therefore, he asked if the other width could be brought in to try on. Within the week, both widths were in the store to try on. Richard was the one to help us when my fiance and I came in to make the final decision on his ring. Again, we did not feel any pressure and he did give my fiance a few good pointers about the ring and the width. My fiance then picked the width and we were able to buy it right then. Since my fiance picked out his wedding band, it was time to get mine. Previously, Amy had found the perfect band for my engagement ring. Since Amy was busy with other customers, Richard tried his best to find the ring Amy had previously shown me, but did not succeed. He quoted me for the wrong ring and we left without mine that day. The next day, my fiance tells me that Amy from Gipprich Jewelers left a message on his phone telling him that she found the ring that she had previously shown me. I went in later that week and Richard was there. He was very pleasant still and was glad that Amy found my ring, called my fiance, and that I was now happy with the ring I always planned on buying. I would strongly recommend Gipprich Jewelers. They have the best prices around; my fiance and I spent under $200 for our wedding bands! They are a wonderful group of people that know their trade and are honest. And, It is a no pressure environment.

I went in to get my girlfriend some earrings and Caroline helped me out big time!! she was super…read moresweet and helped make my girlfriends birthday very memorable. thank you!!!

Never take a color stone to have it mounted here. They mounted my 4 carat ruby and destroyed it…read more I don't know what they did, but the stone had a SI2 clarity grade. Now the ruby has a DeClassified clarity grade. Many colored stones have treatments such as polymers, glass, and oils which change when heat or harsh chemicals are applied. The bench jeweler made a negative comment to me when I viewed the finished piece. I am not happy with the results.

B.T. O'Donnell were incredibly helpful in assisting me in selecting the right engagement ring for…read moremy fiance, as well as both of our wedding bands. Andrew took his time to walk me through the intricacies of selecting the right diamond as well as the right settings to make sure that I had a high quality ring for my budget. Living over an hour away, it was difficult for me to make it to the shop during their business hours, so Andrew and Brian worked with my schedule to make sure that they were available during times that were convenient for me. B.T. O'Donnell has gone above and beyond in my experience with them, and their true passion for what they do is evident in the care that they put into their work with their trade and their customers.

Seriously love this place! Unique creations of all kinds and the jewelers are right there to answer…read morequestions or offer suggestions. They make custom pieces that will blow your mind. I would not go anywhere else for repairs either as they have earned my trust with their brilliant creativity.

Parkhill Jewelry is the only place I will ever go when I'm buying Jewelry! This is my 3rd time…read morebuying Jewelry from Parkhill and by far the most important. This was the big one.. The engagement ring! Not only was the ring perfect and exactly what my fiancée was looking for, but Brian, Andrea, and Lily were the nicest most helpful family ever! They stepped up and were able to deliver this beautiful ring in a very short amount of time after a last minute surprise proposal idea I had. Everything went according to plan and I am so grateful for the Parkhill Jewelry fam!

Seemed to be very knowledgeable. Got the impression they are honest & trustworthy. Pleasant…read morestaff. Would highly recommend.

We've been Murphy customers for over 40 years. Our most recent experience with Liz and Lynne was…read moreexceptional!!! We visited with our daughter and three grandchildren, and they treated us like family. Thanks again for your outstanding customer service and fantastic jewelry selection.

After having a less than acceptable experience at another jewelry store (for a substantial jewelry…read morepurchase) I decided to check out Murphy Jewelers in Hamburg. I couldn't have been happier with the experience and the perfect piece of jewelry we found. Liz was absolutely fantastic to deal with and very knowledgeable. I had quite a few questions about the quality of the jewelry and Liz was entirely forthright and honest in her explanation and description of the jewelry. We bought it feeling as though we had been given a fair price and absolutely superior service. Thank you Liz and Murphy Jewelers!

I took my sons (sentimental) neck chain in yesterday for a repair.....I wanted to surprise him as…read morepart of his birthday gift next week. Although David was preparing to leave, he stayed to repair (and clean) the chain for me...which was EXTREMELY thoughtful! David did an outstanding job and I cannot say how appreciative that was! When I first arrived, I was telling David and the very sweet lady at the front counter (unfortunately I forgot her name) that my husband passed away a few weeks ago and I really wanted to get this chain repaired for my son. This jewelry store deserves MORE than a five star rating! The ultimate providers of EXCELLENT customer service

Great customer service. I brought earrings in for repair and David told me it was not possible to…read morerepair the piece to be the way it was originally. He provided a good explanation and offered to make a small change in both earrings so they would match and could be worn. i am very pleased with the result. Thank you, David.

They are just wonderful to deal with! The owner has been in…read morebusiness for a good many years! And very fair. A big thank you to Randalls! Shop with confidence!

I brought scrap jewelry to them and got a tanzanite ring sized. I'm really impressed with the…read moreservice and the pricing. Check out the blue diamonds!

To buy jewelry is one thing but to sell jewelry in this particular establishment is tricky. Seller…read morebeware you'll be given a line that your jewelry is not in style so they can buy at a lower price. It's not necessarily based on the weight. They have an estate counter with Jewlery marked up at top dollar that is less than desirable in style. The pieces that I considered less desirable I sold to them but the good pieces I took back and left the store. I am so glad I did. Because they were worth so much more than what was quoted to me at Diller's by the way. Again, seller beware.

I had such a great experience getting my engagement ring here. They have so many options and are so…read morehelpful. I will definitely be getting my wedding bands there as well. I highly suggest giving them a look!