They had my Clock for over five months and never called me once to let me know the progress. I…read morereached out to them five different times and they kept saying they were waiting to hear or they were waiting to find a part or they were working on it. Finally I went to pick it up and of course it's not fixed but they charged me anyways - $21 for all of their efforts. Very disappointed in the service and I really wouldn't recommend them at all.

Very competent and fair! Have used this shop many times,…read morealways with positive results. My cuckoo clock is almost sixty years old and wasn't operating when I took it to Hurst's , but they completely overhauled it for a reasonable price, and it's now working like new! So if you have the time, and that time is not working, take it to Hurst's!

Great service done right there in their store. They replace watch batteries and adjust metal watch…read morebands. They also have a nice selection of estate jewelry: Gold bracelets and necklaces and even diamond rings. Good prices and good people.

consistently honest with excellent technical skills. good advice and great service. Deal in…read moreconfidence!!

Great service and very knowledgeable staff. I let them know right away that I was just window…read moreshopping and a sales rep walked me through the entire store, discussing watches and letting me try on any piece that I wanted. No pressure and very open / honest about the wait list for high demand pieces. Highly recommended - also very good YouTube / instagram content

I have been on the "Wait List" for over a year after requesting several Rolex models, )nothing…read moreunobtainable like a Daytona or even a Submariner) Nothing has been offered, and continue to get the BS run around!

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

What a job Finch Jewelers has done! My fiancé (she said yes ) had a look of shock, horror, joy, and…read moreeverything in between when she saw me down there with this ring. I can happily say that she was surprised! While working with Julia, she knew I wanted to capture something stunning, with a little twist but not too much, and with a beautiful complement of side diamonds but not too many, and to have the ring with plenty of time before the proposal, but not too much! I knew I wanted the ring without knowing exactly when I'd propose, but Julia worked with me every step of the way! Offering expert insight, her suggestions at each phase, and being willing to teach me about each detail with the ring and the diamond, especially the mounting! I am grateful for the time Julia spent helping me navigate a million different choices for the perfect ring to give the love of my life. Thank you to all of the special people at Finch Jewelers who take care of everyone else's special person!

Wonderful customer service. I took my dad here to have some links removed from his watch. They were…read morehappy to help and were quick and efficient. They didn't ignore us just because we weren't there to spend big bucks like some jewelers. While we waited, we wandered around and looked at all the shiny treasures. They have beautiful pieces there and it's easy to see why their reviews are so good. When I'm in the market for a unique piece of jewelry, they will get my return business.

PSA ! If you have better things to do then sit around waiting on Lowrs for a 12 hour, yes 12 hour,…read more7am to 7pm delivery window then do yourself a favor and give Tom B Morriseys a call. They will most always match price or do better and call the night before with only around a 3 hour window. They also take much more care not only with the item but with your home too and the same exact model is also built better quality. Be warned. I dont know what I was thinking when I ordered from Lowes to start but I canceled after the ridiculous window they gave me. Morrissey's for the win EVERY SINGLE TIME!

Great customer service and follow up. Unlimited selection beyond what is available in the…read moreshowroom. High quality products that last. I highly recommend this company.

Roland was really nice and professional. His comps were appropriate and it felt like he put in a…read morelot of consideration into it even though it was a less comprehensive private appraisal. He was thorough and made sure we understood the subjectivity of appraisals and gave us a lot of information. The price was fair and he was super easy to work with to make payment. I definitely recommend him.

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.