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    Leisure Arts Center

    5.0 (1 review)

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    1 year ago

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    Party City

    Party City

    2.5
    (27 reviews)
    2.0 mi
    $$

    I've often visited Party City in the past for party supplies, costumes and other things I've…read moreneeded. Some years back, I threw my daughter a Spa Party for her birthday and I remember getting everything I needed from here without issue. Of course that was years ago and at the time, they were located somewhere else on Route 22... I think it was Union or Springfield. Now they're in Kenilworth. A much bigger location so I would expect more in terms of party supplies and service but to be fair, my rating is simply based on my experience yesterday with zero expectations except at the bare minimum what any store would offer. I was there with my future daughter-in-law's mother. We were planning a bridal shower for the bride to be and were pretty set on what we needed for the shower and hoped for a bit more. I ordered a lot of things on Amazon but the Bride's mother suggested we try Party City for a bit of inspiration. I was disappointed to say the least. It appears they didn't have much of anything. It was bad enough that their supplies are limited in terms of offering variety but the worst part was many of their shelves were empty! Frustrated to go from aisle to aisle looking for items we wanted, only to find they weren't even stocked! I asked an associate about more stock in the back...I was told they didn't have any. I went to the Dollar Tree afterwards and found MANY of the items on my list and of course for a dollar! The items I did find at Party City were just plain overpriced. It's not that I don't recommend Party City. I recommend ordering online and visiting other stores before you come here as this store should be an absolute last resort.

    The customer service here is terrible. My son has career day tomorrow and wants to go dressed as a…read moreninja. I called the store to ask if they had any ninja costumes and was rudely told that Halloween has passed and they don't carry any costumes. I hung up and checked online and their website stated they had 6 ninja costumes in my son's size in stock. I get to the store and at first looked for the costume myself. There were plenty of other costumes but I couldn't find the ninja costume so I asked an employee if she could assist. She looked at the picture of what I had and said she's busy doing something but would send someone to assist. I waited for what seems like 7 minutes and no one came to help me so I tried to look again. I saw another employee putting toys away so I asked them have they seen the costume. She says no and instead of even trying to assist went back to what she was doing. I see a 3rd employee and ask them if they've seen any ninja costumes. She goes no we don't have any. So I told her what the website stated and asked how long it would take for an employee to actually try to locate the item if I did an online order. She rudely stated well I just said we don't have it. So I got a little louder and said I know what you said but it states you do so again how long would it take for someone to go and actually look. Another male employee overheard me, came over and asked if I had a sku number. He looked it up and said give him a second. He went to the back and in less then 5 minutes he came out with what I needed. I've worked in retail before and I have always done what I could to help locate an item when someone has asked. The employees at this location need some customer service training. I shouldn't have to go to so many people to get some assistance. The store barely had any customers.

    Photos
    That's just wrong!
    That's just wrong!
    No need to feed the animals. They're already stuffed.
    No need to feed the animals. They're already stuffed.
    Party City

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    Prestigious Entertainment

    Prestigious Entertainment

    4.5
    (8 reviews)
    17.7 mi

    I hired Prestigious Entertainment for my daughter's baptism. We couldn't be happier with how the…read moreentertainer engaged with the children. She arrived on time, set everything up, and kept all children interested the whole time. She was so good, even the adults were interested in watching the magic and game show. I chose 30 minutes of magic and 30 minutes of games. She went over the game beforehand with me and changed around anything that was asked. I would definitely hire Prestigious Entertainment for future parties. The price couldn't be beat for all the entertaining the children had for the hour !

    I took some time to think carefully about how to write this review because Saturday was a very…read morespecial day. We hired this entertainment service expecting an engaging, energetic, and interactive experience for the children, but unfortunately, it was very disappointing. The performers were extremely quiet, lacked enthusiasm, and barely interacted with the kids. There was almost no effort to get the children excited, make them laugh, encourage participation, or create the fun and magical atmosphere you would expect from a children's birthday party. The balloon show was equally disappointing--low energy, boring, and with little to no interaction with the children. Instead of making the kids feel included and entertained, it felt like they were simply watching something with no real engagement. The characters seemed unprepared, disconnected, and lacking the energy needed for this type of event. At a 4-year-old's birthday party, the entertainers should be leading the energy in the room--talking to the kids, playing with them, making them laugh, and creating memorable moments. For the premium price we paid, we expected a professional, lively, high-quality experience. Instead, it felt like the bare minimum effort was given, which was incredibly frustrating on such an important day. We invested in this experience to create joyful memories for the birthday girl and her friends, and sadly, it fell far short of expectations.

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    Prestigious Entertainment
    Prestigious Entertainment
    Prestigious Entertainment

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    Leisure Arts Center - artsupplies - Updated August 2026

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