I've come to this salon on and off for years. Every time I have a good experience and go back, I'm swiftly reminded of why i don't go. So my first criticism would be the work is very inconsistent. The woman who did my nails amazing last time did a botch job yesterday. This is long but bear with me so you know what to expect when going there.
I got a regular pedicure and gel manicure. She was very rough. Pushing and pulling my legs and hands in the directions she needed. Which I understand sometimes, but really it was the whole time. The pedicure seemed unsanitary so I'm hoping for the best (no plastic cover in tub, and the tools she used she picked up from the trolley beside her so I can confirm if they were sanitized between uses.) The pedicure is mostly fine, my real problem is my hands.
I get gel manicures done every two weeks for years. She filed my nails so thin to get the gel off (instead of being patient for the acetone to work) that even after 5 coats of gel, my nails are able to bend. I have never had someone bake my hands for almost 4 minutes straight to cure. And this was each hand, each coat. She kept turning the machine on when the timer went off. I asked for round shape (which my nails already were) and she proceeded to file them into some sort of...almond shape? None of the nails matched and the filing job was uneven and horrible. She filed the sides on such a slope that they are too thin for the width of my finger 3 hands. On the rest one side is clearly shorter and crooked compared to the other. When I left i immediately bought a file to try to fix it. What I came up with I suppose is decent, but this is why I pay for professionals to do my nails in the first place.
The last and final straw was the amount of times she cut me. My cuticles can be excessive, so she paid a lot of attention to that, but i have 4 pretty big cuts. She didn't apologize once or seem to care. She put the special oil on one finger only. I work in a job that puts me in contact with a lot of germs and chemicals and cuts on my fingers are going to affect me for weeks. I
Also - I may not look it....but I'm Latina. I understand and speak Spanish fluently. Maybe the workers should be mindful of that while they're speaking to each other while working on a client. If you have such an issue with the Asian woman who looks like she's probably the hair dresser, maybe talk to her directly instead of being mean amongst yourselves like children. read more