Let start off with the "Day of " Actual Event staff (Host , bartender, waiting staff, setup and take down , cleaning crew, security) are amazing ! Professional , the stafff keep you and your guest happy and keep schedule / time management on track (Guest Entrance , special moment , cake , etc).
My husband and I had visited a majority of event halls in west Phoenix Area , all are very pretty , but were missing space, never called back and were stuffed with tables and chairs. NOT Legend they call you back and get you scheduled to meet and view their venue right away , right when you walk in its jaw dropping and placement of sections are well placed and have amazing flow !!!! (Section included bar, guest seating , desert table , dance floor , back room, daycare, two different areas for bathrooms ) .
With the Pros there are cons I recommend right from start let them know if you need an English or Spanish planning your party assistance when doing the contract they will lean towards Spanish due to hall surrounding and kind of get a little attitude if you don't speak both or Spanish.
Hall Double Books - they double book their venue (two separate venues in building possibly three ) this can cause issues parking areas, guest getting mixed up with halls, but more importantly guest counting (Note: ALL venues guest count) venues are very strict on counting your guest to make sure you only have contract amount if not they'll charge per extra guest and that amount changes. This part is definitely unfair on all venue part cause they count who enters , and not on who actually seating or how many ppl come and go during the event.
Office Staff changes frequently so if you're promised something at contract or during the months of planning with them make sure it's in writing on your contract, initialed, and dated (Legend give you a book to help keep track of everything as a team) . If it doesn't say it on the contract and their promise to additional request last page of the contract.
The DJ comes with your contract , but he does NOT MC so make sure to get one to announce your court. Givr him dealt schedule for when you want fog, projector , sparkles to come on. He forgot to do our during the father and daughter dance.
The chief food is really good , but make sure you do the food tasting and get your menu written down and signed by both you and chief at time of tasting otherwise he'll forget .
My cons are only things that I recommend you watch for throughout your planning process not deal breakers. This place is amazing. I would definitely have another event at venue or recommend the hall to others!!!!
The hall treated our guest above and beyond ! Our guest loved the place and staff that help make the day so special and fun. read more