Andrew was super friendly. Provided helpful and efficient service. Explained all the ins and outs…read more(tolls, gas, etc) which was helpful.

Renting a car was fast and easy. We went thru Priceline and reserved a full size SUV. When we got…read morethere that morning, we were told that they didn't have any in stock. At first we were a little disappointed, but they told us that because Priceline is a third party company they don't know what they have in stock or not. Understandable. But he did get us into a 7 seater smaller suv, and made up for it by giving us a discount for all the hassle. It was really fast. Credit card, license information, got the car in the front, inspected it for any noticeable damages, one signature and done. After we used it for a day, I went to return it. I gave him the keys, he said thanks and that was it. It was the fastest and smoothest transactions I've ever had with a rental car company. Highly recommended!!!

SCAM ALERT They stole our credit card info and charged $356 - they never picked up the phone or…read moresupplied a car to rent in the first place. AVOID this business. We have reported their fraud.

Great service, great people. Would highly recommend working with them at any point possible. Made…read morethe car rental experience so much easier!

UPDATE: I went back in March 2024 and bought a brand new 2024 RAV4 Hybrid and I couldn't be happier…read morewith it. I once again sought Brett out to help me and just like last time, he was courteous, patient, and not pressuring at all. It took me a good two weeks to come to a decision, as this was a much bigger purchase than the last RAV4 I bought from him in 2017. We called and exchanged emails throughout those two weeks and he was patient with me all the way through. I got exactly what I wanted; model, trim level, and extra packages and accessories all at a fair price. I got a very fair price for my trade-in and the transaction was smooth as butter. I once again recommend anybody looking for a Toyota to visit Kinderhook Toyota for their needs. It's the only dealership I will buy cars from. Thanks Brett!

We are shopping for another vehicle. This dealership is not on our list…read more This is why: Several years ago, I brought my then two year old Toyota CPO vehicle in for service- an oil and filter change w/ tire rotation, as per the CPO maintenance agreement. The service manager, at the time, described to me how I must be mistaken and, further, that I had purchased a third-party warranty from the Toyota dealer who sold me the vehicle which Kinderhook Toyota could not possibly honor. He said all of this while looking at a 4' x 6' poster hung on the wall extolling the benefits of purchasing a Toyota CPO vehicle. Apparently he was, somehow, under the impression that only this particular dealership sold CPO vehicles... Toyota NA got him straightened out on this point, and I did proceed to have a couple services performed and did purchase parts/supplies over the next year or so. Those basic experiences were generally acceptable. At the mileage recommended by Toyota for coolant and transmission fluid services, I called to inquire if it was something Kinderhook Toyota could perform. Because I generally maintain my own vehicles, I like to know what somebody else will be doing to my vehicle when they service it. The new service manager had what can only be described as a meltdown in response to me asking him what these services consisted of in their shop. Expletives were invoked as he shouted that they hook it up to a machine which 'sucks out the old stuff and pushes in the new stuff', and why did I need to know. This is behavior I will not tolerate and certainly not reward monetarily. So, I went to another dealer, asked the very same question and received a detailed explanation given in a courteous and informative manner. Obviously, I chose to have that dealership perform the services. A positive customer service experience pays lasting dividends. I have subsequently purchased parts/supplies and have had one minor repair performed by them as well. We have avoided Kinderhook Toyota ever since. A negative customer service experience leaves an impression which lasts forever. My negative experiences at Kinderhook Toyota sprang immediately to mind when we begin discussing where to go vehicle shopping this time around.

Had a "seinfeld" scene today @ Hertz. Couldn't believe it was happening. The level of…read moreunprofessional was off the charts..."yes, i see your reservation, unfortunately, we do not have your car... https://www.youtube.com/watch?v=A-brgkkjnHc

This place is a nightmare. They overcharged me 3 WEEKS on a 3-day rental. They're still hounding me…read morewith bills, it's ridiculous. I called them so many times to figure out what was (as they admitted) a clerical error on their part. They stole over 1k from me and I still haven't gotten it back. They even admitted that it was their mistake and then refused the refund. Insane. Avoid this place at all costs.

Horrific customer service. Called for specific information. CR was abrupt, unhelpful and hung up…read moreon me mid question. Questions were about drop off scenario. He did not care. Very rude, condescending.

For the last several weeks my son & I rented cars from Enterprise from Kingston. Everyone at this…read moreoffice was always friendly and professional. They took the time to go over all the policues and procedures. Even the last week when the area was on Spring break, the office was inundated with families. Tom took care of us each week was kind, friendly and professional. Some weeks we even chose the make of the car. If you ever need to rent a car Enterprise in Kingston NY is the place to go.

This place is fantastic. You get exactly what you need when you need it most. Great customer…read moreservice that exceeded my expectations. Cannot recommend enough!