After getting six bids, Master Roofing was the clear choice...and they exceeded expectations at…read moreevery step. Ahmad came to our home to provide a free quote and spent nearly two hours thoroughly inspecting both the roof and the attic. That level of detail immediately set them apart. He took the time to explain everything clearly, which gave us a lot of confidence in their process. We received six different bids, and Master Roofing's was by far the most comprehensive. It was clear that other companies were leaving out items that likely would have shown up later as added costs. With Master Roofing, everything was transparent upfront. Before the project even started, McKay and Kris came out to walk us through the entire process. They were professional, thorough, and made sure we knew exactly what to expect. Throughout the project, Cole (the project manager) was exceptional. His communication was consistent, proactive, and incredibly helpful. We always felt informed and taken care of. The crew was fantastic...friendly, professional, and efficient. They worked quickly without sacrificing quality, kept the job site clean each day, and were very respectful of our property. They even finished the project about half a day earlier than expected. After completion, McKay stopped by to personally check everything over and make sure we were satisfied, which really speaks to their level of care and accountability. I highly recommend Master Roofing. Do your homework and get multiple estimates...you'll quickly see why this company stands out.

I highly recommend Master Roofing. We had a question about our roof and skylight on a reroof they…read moredid for us several months ago. Cole was very helpful every step of the way and answered our question to our satisfaction. He was polite, punctual and very knowledgeable. Look no further for a roofing and or skylight job than Master Roofing.

Ascent did a great job on our roof. Micah kept in touch throughout the whole process and we were…read moresatisfied with the job.

Sent out someone who didn't speak English. Called from the office giving an improper diagnosis and…read morean offer to charge hundreds to put down some silicone or thousands to change a vent cover, neither of which would've fixed the problem. Rude and incompetent company to avoid for any roof related repairs.

Oh, holy light. The…read morestars will be bright and shiny with the original roof. One good snow. The roof could easily blow. It's time for bids before we flip our lid. Several companies come. We selected one... Whittaker Roofing. They certainly aren't small and work with buildings large and tall. It certainly isn't cheap to overhaul the heap. Everyone was perfectly aware of the needs or concerns and easily handled them. The adventures with Whittaker are worth every penny! Who's taking care of your roofing needs? Hope it's Whittaker!

It was both a relief and amazing to have worked with Whitaker Roofing for my home's roof…read morereplacement. From initial contact to the end result, every step in the process was not just completed, it was completed with efficiency and premium professionalism: I cannot say enough good about this company and its work ethic. 1) Bidding: Grant initially came out and was on time, spending as much time as needed to patiently answer questions, no pressure. The two bids he sent were reasonably priced and based on two different shingles I'd chosen. Jare sent past installation addresses so I could see how each of the shingle options would look installed, very helpful. Juli came out twice with samples (she has a good eye), and Grant even laddered up so that we could be sure of color choice. 2) Pre-work: The week before replacement started, Juli, Jare, and Grant all answered questions and concerns I had, promptly. When confirming the city permit was in place, Jare was ahead of me, had already ordered it and sent a copy. The day before work started Heber came by, introduced himself, and chatted with me about project requirements. 3) Replacement: My home is one level and they had it done in 2.5 days, including a snag. Jorge and his crew worked a long day the first day and they worked hard, every day. When Jorge brought roof decking needing replacement to my attention on day one, I feared an extended project. Nope. Jorge had already given Grant a heads-up so Grant was already pricing the extra wood and with my permission had it ordered for pickup. Heber delivered the extra decking around lunch time that same day and the crew had no project down time. Wow, Whitaker Roofing's people work together like a well oiled machine. 4) Quality Assurance: Throughout tear-down and installation Jorge addressed all of my concerns (due to the defective roof I had). Heber made sure the completed roof installation was correct, up to specification, and up to building code by doing his own inspection. The minor things found were corrected the same day. After I later had a new cooler installed on the roof Heber even came out and checked the sealant to ensure no leaking. Juli was always super prompt in answering my follow up questions too. For anyone reading this, this is what a roofing company that cares about customers looks like. 5) Warranty: I went with CertainTeed Landmark Pro shingles so the manufacturer's product warranty is a good one. Above that, Whitaker Roofing included their own workmanship warranty that is the best I came across in gathering roofing company bids. And I had over a dozen roof bids. That they are a local family-run company is also a plus. 6) End Result: The new roof looks great! Neighbors have complimented on it and also said they too would hire Whitaker Roofing after seeing how efficiently they work and how attractive the new roof is. I would *highly* recommend Whitaker Roofing Services and their entire team!

My experience working with Hopi Roofing was so great. The young man who came to my door, Randy, was…read morevery professional. He laid out the process in an easy to understand way, and convinced me to have my roof looked at. Boy and I glad I did Ethan came by and thoroughly looked at the roof. He found extensive damage from a big wind storm we had, and my roof was in bad shape. He was so friendly and kind, and really made the experience comfortable. They worked with my insurance and the process was very simple. it was much less expensive than I thought, and i only had to pay my deductible. The roofers were very clean, professional and fast. They did an amazing job! it's beautiful and changed my home completely. I am very "Happi" with my new roof and I would recommend them to anyone.

Brady and his team were great. Getting a new roof paid for by my insurance took no effort on my…read morepart. Happy Roofing took care of everything. They worked with my insurance, were quick and did a great job. The actual installation was done in hours and left everything clean.

Mountainland Exteriors hires good contractors to do good work, so that's a good thing. However, the…read moreowner of the company is a terrible communicator. Terrible! Someone was supposed to come to the house and discuss the roof, what it will look like, what needs to be done and when; the process of it all. That never happened. Someone came here to take measurements, but never discussed the aesthetics of the roof (a salesman was supposed to do that or something, but he never showed up). We waited to learn more about the financing of the project, payments, etc. and the owner didn't follow up with us until I called him the very morning the roofing contractors came to our home to get started. They just showed up and were ready to work (although that is not their fault) even though we had no idea that they were coming over that day and no one had discussed the aesthetics and the financial side had not been confirmed. We were waiting to get all this information and never got it and then BAM! There they are, ready to work. Ridiculous. We have been waiting for them to let us know when the gutter contractors will get started. We keep hearing "oh, probably Monday next week" from Mountainland, which was said to us a lot while we were trying to figure out when someone would come by to talk about what the roof would even look like (which, again, didn't happen until the very day they showed up to start the new roof). They are supposed to be here Tuesday next week. Ok, fine, but where is the communication!? I don't need people just showing up at my home unexpectedly to do work. I need a time frame and I need communication and it would make sense that the company would actually stay in contact with us as opposed to us always having to badger them to find out what the hell is going on with our project. Today I learned that we are being charged an extra $1799 because some extra wood was used to fix a portion of the roof. NO ONE let us know about this extra cost. NO ONE! It was a total surprise to us and we are, to say the least, pissed off. Very pissed off. That extra cost absolutely should have been made clear BEFORE that work was done. Again, zero effective communication from this company. The contractors who put on the new roof did a lovely job. That being said, I would take it all back and call another company to do the work or I would have hired them independent of Mountainland. Price changes in the amount of nearly 2K should never come as a surprise to a customer. Never. I feel screwed over; totally duped.

Awful company. DO NOT DO BUSINESS WITH THEM!!!! Please know…read moreI had my roof replaced in Aug 2015. The company did a similar situation to what I just read on the BBB complaint. I did not have the funds to replace my roof and would need to qualify, if not could not do the job. Well, I got the call back... yes, your qualified and ready to go. New roof installed and then the follow up call demanding payment in full. I was so shocked and had to come up with the money I did not have. It was such a deceitful situation and felt the company was just awful. I am sad I did not leave a review sooner perhaps the guy who left the complaint on the BBB would not have been in the same situation. I have read through the bad reviews and sure enough it looks like they still do the same thing. Please know there are many good business out there and I leave great reviews for people who are deserving of it. I also believe it is important to inform others where there is something not good going on so that innocent people don't get taken advantage of. Don't just listen to me, read the other comments, reviews the BBB then make your informed decision.