The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

Amazing service! Team did great and was very kind and worked well through the whole process, easy…read moreto get in touch with through yelp and great quality cleaning (I got a move out so deep cleaning through the whole house) when they got to the home!

I have now used this company for a few regular cleanings and one deep clean and they are amazing…read more Super responsive and communicative, everyone is professional and gets the job done. They've also been flexible when I need to work from home while they're here. I know I have them on my monthly schedule because they do such a great job!

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

Easy to schedule, great rates and solid work. Everyone was really friendly and came on time.read more

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.

The response time to questions through Yelp was very fast. Communication with pre-cleaning…read morereminders and the-day-of when the cleaners would arrive was appreciated. Price was competitive and reasonable for the move-out cleaning. I chose them as they were very detailed from the beginning with what was included in the price. No need for a lot of back and forth. We had a 2000 sq ft home, it took 5 hours to clean with 3 cleaners. The house never looked so clean! Highly recommend!

Absolutely HORRIFIC cleaning job. I've never seen such a lack of caring for people doing their job…read more They had one job. To clean a house with no furniture in it. They didn't do the windowsills. They left a lot of baseboards untouched. The didn't clean the backsplash lips on the bathroom counters. They didn't clean the shelves in the closets. They didn't clean the tile around the outside of the shower. The best part was that I was told the oven couldn't get cleaner because the food had been on it for too long. My home was built at the end of 2023 and was lived in for only one year and the left vacant for one year. There is no way this oven cannot be cleaned and now I will have to do it myself once I move into the house, after I finish packing and moving. I understand maybe accidentally overlooking one or two things. But this was beyond ridiculous. I shouldn't have to babysit people to do their jobs correctly. I will never use this company again and I highly recommend finding someone else to clean your home if you want the job done properly and professionally.

Jackie and her team have seriously whipped my house into shape! They are incredibly thorough with…read moreregular cleanings, and Jackie even maintains a regular schedule of extra details like cleaning blinds, woodwork, ceiling fans and light fixtures, etc. Since they are so good at what they do, Dirt Detectives availability is pretty tight. If you are lucky enough to get on their schedule, they will always be right on time and reliable. I am so happy I hired them to keep our house clean.

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

These folks are pros and a pleasure to work with. My husband and I hired R&R for a hefty deep…read morecleaning job in preparation for hosting family from New York. The house hadn't had such a cleaning since we had moved in and our pipes were causing problems, so the job was actually much larger than the time we gave them to do it. We worked together with the team to re-strategize for the best clean, and they left the house looking fantastic. We missed nothing, and they still were able to give extra attention to details. Renson led the team, and it is clear that, for him, this is a personal passion--he's happy when everything is just right. He even made suggestions about organizing the kitchen for more practical use. We are sure to be seeing them in the future. We have already decided to hire them again for recurring services, and we are looking forward to it.

Great service! Answered all my questions before booking. Fit me in on short notice and crew did a…read morenice job, very thorough. Thank you!

Maria and her team were truly a blessing. I reached out in an emergency while house sitting for my…read moredaughter who was away, and I had just had hand surgery so I couldn't do any cleaning myself. Maria responded right away and even came the same day to take care of everything. The house looks wonderful, and on top of that she was very reasonable with her pricing. I'm so grateful for how kind, fast, and thorough they were. I can't thank them enough and highly recommend them!

María and her team did an amazing job today! I was so impressed by the quality of the clean I…read moreneeded to come and leave a review right away. I was looking for an affordable deep clean for an upcoming party and her team delivered. I am also 8 months pregnant and have been having a hard time keeping up with the house cleaning and by the time they were done, it felt like when we first moved in. I am now on a biweekly schedule! She was on time, worked quickly without sacrificing quality, respectful and very detailed oriented. I highly recommend you consider them for your cleaning needs!

So happy we use Cleaning Fairies to help clean our house every other week. They use the best…read moreproducts and our house always feels so magical after. They are meticulous and thorough. Also very responsive and easy to schedule/reschedule. I would highly recommend using them for your home!

The cleaning was nice, everything was done well…read more The team showed up at 9:24 instead of 9AM, but they charged me starting at 9:15. I was also told they would call me about 15 minutes before they finished so I could come by and look at the place. I drove by after several hours and the cleaners were gone. Unfortunately, I just have to trust when they left - which is harder since they weren't honest about when they arrived. I didn't hear anything from the company until the next day, which is when I learned about the incorrect start time. When I asked about this, they sad the charge was correct even with the adjusted time.

We've been using the service since we moved to Austin over a year ago…read more Their time and budget estimates are very accurate and I love that they sent an automated text notification 30 mins prior to arrival. Their teams are very nice and do a good job. I also like that you can add on different services like top to bottom cleaning when you need it.

Had The Boardwalk Cleaners do a full clean on my 2/2 condo and they did an excellent job. With a…read moredog that sheds a lot, I was impressed by how thorough they were. The $200 price felt like great value for the quality of work. Highly recommend.