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    Legacy Roofing

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    1 year ago

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    Warner Roofing and Restoration - Warner Roofing & Restoration is licensed and insured for 15 years in Rockford, Illinois

    Warner Roofing and Restoration

    (9 reviews)

    We can't say enough great things about Warner Roofing & Restoration!…read more When we discovered a leak in our kitchen, Donell was out to our house that same night to take a look. He was thorough and explained all of our options to us. He was diligent about keeping in contact, sticking to a schedule, and answering all the questions I had. He came to the house and worked alongside the adjustor to document the damage and was quick to get a date set to replace our roof. Working with Warner has been a wonderful experience and I highly recommend them to anyone looking at roof repairs or replacements! Customer service, quality, and efficiency are what you get when you choose Warner!

    They installed two roofs for me in 2018 on two different properties. they were recommended by my…read moreinsurance company. One property I picked up over 100 nails after they left and the gutters were not done properly. The second property, the roof leaked within two years and when the ceiling fell in on the porch, they didn't want to replace it and blamed me for not notifying them sooner --like I could've known it was leaking up there. They also did not seal the windows or put the lightning rods back up or seceral of the things that were on the estimate. They did not tell me they weren't doing it. It just came on the final bill that it wasn't done and was removed from the charges. I would never use them again and I tell everyone that I can not to use them. When I complained they told me that they had hired subcontractors. that seems like a them problem, and they were always difficult to work with. When I replaced the porch ceiling, they told me that they would pay for a plywood ceiling. It was in 100 year old house and it was a hardwood ceiling. When I told them that they said they'd pay $400 toward the ceiling. They never gave any money for it. Horrible service, poor communication, poor quality work.

    Bufalo Contracting - Damaged area.

    Bufalo Contracting

    (5 reviews)

    I don't know about you, but if I have to pay just shy of $14,000 in mid May of 2025 to tear off…read moreand replace my roof, I want the best qualified roofer who knows he has to reattach the gutters during a roof tear off. I also want my roof to be inspected by the city as required by state law upon completion of the job, and I expect to get the inspection certificate that the job passed. In addition, I expect the business to be respectful when concerns are raised by the homeowner, like the corner where new roofing does not meet up with the dormer, or metal debris in gutters. This business, instead, informed me DURING A PHONE CALL WITH HIS ENTIRE TEAM PRESENT ON THE CALL they have installed roofs in Rockford for 15 F...ing years and NOT ONCE had a roof inspection. I advised him that actually this was my THIRD ROOF IN 30 years on this house ,and each time a city inspector showed up and left the inspection at my front door or handed it me if I was home. When I called the city about their claim, the city told me only the roofer could call for an inspection. Within 30 minutes later after I had just come in from hand watering newly planted shrubs beside my driveway for 2 hours,I found a roofing inspection taped to my garage door...not to my house, where the roof job was ACTUALLY done. Finally, after I involved my city council member, the owner sent someone out and discovered that the debris in my gutter was actually the fittings that were never reattached to my gutters. Apparently the CITY INSPECTOR MISSED THAT. So I had unattached gutters! How do you not reattached gutters? And how is it that a true city inspector who inspected your new roof on your HOUSE leave an inspection for house roof on your garage? You decide, does this company sound like it deserves your business? Not this homeowner.

    We contacted Bufalo to get a quote for putting a roof over our deck. They have done work several…read moretimes in the past on our home with zero issues. Chip came out to our home and looked at everything,took photographs and said that he would be contacting us in about 3 days to schedule a sit down to go over the quote and all we heard were crickets. Called 2 weeks after his visit and was told by their answering service that he would get back to me. Three days later from calling, I receive an email from Chip apologizing and asking me to be patient as they are still working on our quote. Another full week goes by and March is now at the halfway point. My partner calls Chip directly at the number on his business card. Chip claims to my partner that he has called and emailed my contact information numerous times and received zero response from me and that what we have asked for is an "unusual request" and that they cannot give us a quote or do the work until Fall of 2023!!! Bufalo wasted our time and they lied. I refuse to do business with people who lie to my partner about anything concerning me. The only reason they got one star is because its the only way that I could post.

    Legacy Roofing - roofing - Updated May 2026

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