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Legacy Home Goods

3.0 (2 reviews)
Closed 9:00 am - 8:30 pm

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5 years ago

Very good customer service. The employees are helpful and don't have attitude Les like the home goods in frisco

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6 years ago

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2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

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Abel Appliance Repair - Larry Garner, Owner/Technician 40+ Years Experience. Calls answered 7 days a week.

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I texted Jordan in a panic with a malfunctioning clothes washer. The phone rang in less than 90…read moreseconds. Wow! After much discussion and Jordan walking me through my options, I chose to forgo repairs and purchase a new washer. The smart and most economical decision was made. Jordan could have easily gotten a service call charge and fees for fixing my washer. Spending money on a new washer not my favorite. Finding an appliance repair company for life...AMAZING! Thank you for educating me on the ins and outs of washer electronics and providing me with worlds of washer knowledge. Jordan knows his stuff!

Highly recommend Abel Appliance Repair for timely response, quality workmanship, professionalism…read moreand great communication! Jordan worked our job in at the end of the day (same day as requested!) to fix our failing GE fridge. He diagnosed the problem (faulty fan) and replaced it with the proper fan he (thankfully) had in his company vehicle. Now our fridge is back in business! Jordan was so great to work with! We plan on calling on this company for our future repair needs. (As a point of reference, the GE established repair company stated they could come in 2 weeks & another company ( John's Appliance Company) never responded to my email or phone call). Thankful for Abel Appliance Repair! Thank you, Jordan!

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Legacy Home Goods - kitchenandbath - Updated May 2026

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