Service was nice but my son brought a 2014 Dodge dart about a month ago and the car has been broken down for 2 weeks now. Within the first couple of weeks a hose busted on it had to replace it it was an $80 hose. When the car stopped working he brought a new battery and spent $300 for a locksmith because the car was saying that it didn't recognize the key fob and the car still didn't start. When my son first seen the car the dash screen was blinking in and out and the rep said that it was ok that it would work itself out but now the car isn't working so seems like it could be something electrical going on with this car. read more

Thx to moe he help me get this truck awesome dudeclean assss truck I recommend you this place read more

Legacy Autos - I brought this truck ezy and fast thx to moe - Car Dealers Near Me - Richardson, Texas

Moe made it happen I'd send ppl his way He went above and beyond to get me the car I wanted well the car my wife wanted it anyways lol read more

Legacy Autos - Car - Car Dealers Near Me - Richardson, Texas

Don't go here. Most unprofessional group of people. Dude just took my details and run a hard credit review on it impacting my credit score. It's crazy how unprofessional they run there. Take your business somewhere else. Their reviews are so fake! They have their own people writing it. IF YOU WANT TO KNOW WHO THEY REALLY ARE, READ THE ONE STAR REVIEWS. BUNCH OF UNPROFESSIONAL PEOPLE WITH NO CUSTOMER SERVICE SKILLS JUST TRYING TO TAKE YOUR MONEY. read more

I do not recommend them at all! So unorganized. I stayed in touch with Karla whom I booked an appointment through. I notified her that I was going to be late, but I still was here before they closed. I had ubered here, only to find out they left ! Closed the gates and locked the doors, not one update from her at all. I guess it was some kind of emergency which I get, it happens. But no update at all, knowing that I was coming? Like for real? I will not be back and I definitely hope no one wastes there time here either. read more

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Jesús fue muy amable, y nos ayudó mucho con el carro, fue un proceso rápido y siempre nos respondió todas las preguntas que teníamos. Gracias Jesús. read more

I came to Legacy Auto to get a safe car for my child , so she can to school, work and back and forth . The car had few issues suck as electric stuff . I took car to them to fix it , but every time you try to talk it is like nahh you don't know anything or lying . So I took car for a drive and , I hit 70 mph, car stated to shake , I kept driving the back bumper fell off from the Right side and under the bumper fell off as well and front bumper is falling apart, so now tell me if is normal- NO is not . Ok .. now the owner I think his name is David was extremely rude and started to downgrade me because I am I woman and making accusations. I made a call to financial place and told me to take car back and have them stop the payments because car is not drivable nor safe . Please don't do purchase car at this place because the death will be waiting for you driving the car from their dealership. I had no choice but stop all the payments and having my lawyer deal with people who lie , downgrading you because of the gender . I had to stop on the side of the hwy to tape the car. read more

Thank you to Legacy Autos Team just purchased our 3rd autos with them. Highly recommend them.

Please do not come to this place, they stole our down payment. First they asked for our money and then they told us that we did not qualify, they told us that they would refund our money. One day went by and the manager called us to tell us that he was not going to give us anything back, that we should do whatever we wanted, that the police were his friends, so they do not help people, they only scam and steal their money. read more

Was interested in an old car that they had that had one owner and relatively low mileage. The autocheck said that it had severe structural damage. When I asked about this, they said that this is how the auction site covers for themselves on 20+ year old cars. I then decided that I wanted to do a pre-purchase inspection. The dealer wanted to charge me $150 to deliver the car to a mechanic 16 minutes away and alternatively they would not allow the mechanic to pick up the car. It was clear that they did not want the car to get inspected. Would not trust this dealer. read more

Dont go here they're scamming. Seen a lot of people walk out mad because they lie about the cars they post and / or sell broken cars lol... STAY AWAY read more

The completely screwed me out of a perfectly running car and $2500. Sold me 3 lemons back to back. Could not get my trade-in back because they said they sold it a week after I traded it in. Now I'm paying 50k for car that's worth 12k. And guess what? Had it than a year and now I have to get head gasket! Stay away!!!! read more

I just purchased my first car here. Excelent custumer service. They helped me throughout the process and got me into my Dream car. I recommend everybody to Shop here.. read more

La atención muy buena, muy atentos en todos los servicios, el vehículo que compre en buen estado todo excelente

Thanks to JR for trying to get me into a car,guess I'll try again later ,Wasn't meant for me today .I'll just have to work a little to get more money for a bigger down payment .see yall in 6 more months maybe read more

Best dealer in the Dfw, good cars and best finance dept in the Country! They'll do the best they can to get you into a vehicle with best payments and rate possible. I will recommend Legacy Autos! read more

This dealership is TRASH please take your business somewhere else these people are scammers & thiefs! They're super rude & unprofessional! David for one ! He thinks he so big & bad ! And then the owner a scammer! They lie and then try to change the contract and try to get more money for down payment ! We signed 2 different contracts and then changed shit and wanted us to sign a 3rd one we ended up telling them we didn't want shit that we wanted our downpayment back . We told him we had no deal that we wanted our down payment back and he told us we weren't getting it back . I told him why not if nothing is in the system since the first 2 contracts weren't valid ? He said we signed a contract i told him yes we signed 2 and that those don't count that's why we were signing the 3rd one which we didn't sign because we're not stupid! He said we had the vehicle for a month and hadn't made a payment! Like it's our fault they can't get their shit right ! I then tell him if he didn't want to return our money that we were going to take him to court and he said okay that's your right but if we went that route that he was going to put it on my husbands credit basically fuck it up and i told him go ahead do it and then he said but it's going to be hard for us to get a car. This man really threatened us. He thought we were stupid . I then told him they had all these bad reviews this man said "we're not perfect" Lmfaoo! He said "if you break with us we break you" I was livid, & I wasn't going to stay quiet! Everytime I would talk he would say I'm not talking to you! I went in there with my phone on record because we already knew something was going to happen . And we were right ! He told us we asked for this and that , that we asked for an alarm we didn't ask for shit honestly. The alarm that was installed we paid for with OUR money $300 for a cheap as alarm that I bet wasn't even worth l $100! He then agreed on returning the down payment after my husband told him to take the money for the month we had it for which I honestly don't think we should have gave them shit! He agreed & said he would give us a check , but that it would take him a few days. I then ask him if he's not going to block it like he's done in the past to someone who posted on a review, and then he tells me he'll block our check if we leave him a bad review ! Lmfao the Audacity this man had!!!! These people are nothing but scammers & thief's ! And I can't imagine how many people they've stolen and taken advantage of. But they got the wrong ones this time! These people are super unprofessional, disrespectful & rude . They also write their own reviews so don't believe their "good" reviews! These people are liars ,desperate & money hungry ! They knew we were desperate to find a vehicle and took advantage !! read more

First time buying a car and Esmeralda literally made everything so easy and smooth. Made me feel super comfortable and made my 1st car purchase experience the best! Definitely will be recommending her to everyone I know that needs a car. She will get you right and work with what you have! AND HAVE YOU WALK PUT OF HERE WITH A CAR, NO MATTER WHAT! read more

After wasting my time and running a hard inquiry on my credit they still did not sell the car. The sales person had assured me of getting a low monthly payment but they switched later. I'll rather recommend going to Toyota and paying a high monthly payment than other local dealerships with no guarantee the car is in perfect working condition read more

First of all by worst the worst car lot you can ever go to my people DON'T DO Buisness they are scammers seems like all the people that had been scammed don't know about these consumer resources and rights I'm about to give y'all Just save yourself for a real dealer ship the way they run their stuff there is by far very unprofessional my people please if you were a victim of crappy car you can't really know what's wrong on a test run or a car fax just Report them on Texas departments of motor veichels and with the Texas federal trade if you have problems with any contract that the numbers aren't adding up right or hard pulls I Had a credit Hard pull by somebody there without my consent 12/22/23 I was never there that day Seems like The Manager David needs a lil more professionalism after he really said he had nothing against me very funny when I went to ask for my down back but ofcourse because I signed a no refund He Bragged bout his perfect credit after he THREATEN to really mess up my credit and that of course he dosn't care about your business with the car but your money that's how he fed his family of course it was a very heated Faceoff atleast I make a decent money to feed mine but since we returned their crappy ass yellow Camaro that noticed the paint was off cause we savage like that I said to myself I'm not keeping that crappy car then Warnteed offered 5 years really sounds to good is just a catch my people any way he said that's why we have that we can fix it and no it's not buyers remorse It's simply just don't wanted to go through business like that didn't want it anymore period bad electrical issues brakes sounded nasty but I really got a the perfect car at a real dealer and of course he stated that he knew everything he can see everything he knew the people from Chevy that I lied to get my car that I wasn't working . He had all sorts of things that not even was relevant like ok any ways Lawsuit it is. read more

my fiancé have been going back and forth with your dealership for 3.5weeks. He purchased a 2017 Chevy Malibu and has had issues with it since day 3. The vehicle is now with Chevrolet (according to David). David promised us a loaner vehicle and has now been MIA. We have a recording from yesterday of my fiancé coming to the dealership and requesting to speak with David and was left to wait for 43min until he finally left. This is not proper customer service nor good ethical business practice. Today we spoke with Maricella and she says that Thamer is the owner. We have paid over $4000 on a vehicle that we are not driving. read more

The service was good. These people try to get you in a car without you leaving their lot. I give them the E for effort. I wanted to talk numbers instead I was held in a room and told them what I had and what I wanted and they couldn't help me. Instead of the 5k I asked to put down the asked for 8k. They really do try to get you in to a car. Give them a try. Ask for Luis he's a chill guy. read more

bought a Camry fast and easy good customer service, they helped me get my car loan approved

One of the worst places to get your car , please do your research before coming here I got the bad end of the stick. Purchased my first car here and not even have a month of having my Camaro it needed to be taken to get fixed. After getting it fixed couple weeks later my car needed to get fixed once again because of my check engine light , after them having it for 3 weeks they called me and told me I need to pay $300 out pocket for a part that was supposedly messed up even though I've had my car for less than 3 months , told them I wasn't going to be wasting my car money on them I'd rather have somebody I trust . I went to pick my car up from the mechanic ( Alpha Auto Services) who fixes there cars and after waiting 30 mins they seem to tell me they have lost my keys and that one of employees had token them by mistake and after telling them that need to get my keys back because I'm not leaving without my car they tell he has Covid to come back to tomorrow HORRIBLE SERVICE !!! I waited and waited for 2 hours after closing they bring my keys from the back and didn't say a word to me. I get inside my car and my back seats are off and my new keys were fucked up and not one thing was fixed on my car the check engine light was still on . Scanned it and seem to be the same part I took my car in for after them having it sit for 3 weeks. Talked to David at legacy autos and tells me there's nothing he can do for me and that will have to either fix it myself or have them fix it again which I told them I don't have them in the hands of my car again . Horrible people who truly only care about making money off these cars they give people . Please double check the car before you think about getting it here . read more

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My grandson. an 18 year with some learning disabilities and who lost his mother at 34 to cancer, had his inheritance from his mother's death taken by this business and he has nothing to show for it. They knew he was ill-equipped to enter into such an involved agreement and took over $11,000.00 in two months from him and took the car back though, and though he was late with a payment, he paid it and was current but Legacy unjustly enriched itself and kept the money and the car. When they saw how naive he was and after paying over $9,000 down, they pocketed another $1000 by calling him the next day and telling him he needed to bring the $1000 or lose the car, though the bill of sale was complete and that $1000 isn't accounted for. There will be more info and calls for actions on this matter and a page is currently being constructed to keep you and other buyers up to date and aware. Search Facebook for the Boycott Legacy Auto page. I wasn't surprised when other drivers came in with issues too. I would like for the native African accented woman who was there the same day we were to contact us through our page to tell her story. Don not do business here, they took advantage of a young man and took over $11000.00 from him in 2 months and he has no car or anything to show for it. Stay tuned to local news outlets and publications as this story goes forward. read more

i was communicating with a girl named Karla who claimed that I could come in and look at a 2018 dodge charger and just to ask for her but when I got there she only said hi to me then disappeared and had me talk to some gentlemen, when speaking to him I was told the car wasn't even there. she lied to me making it seem like she was a sales associate when she's not. she only sits at a desk doing nothing. save your time and money and never go here. read more

This dealership is by far the best one I've done business with. Customer service is excellent. Thank you Legacy and staff for all the help!

They give u false information just for you to buy a car. they told me the total amount of my car would be 28k$ and I put down 3k$ and my remaining balance should be 26k$ but now out of sudden it's 40k$ in total. and never not once brought up that number. Also the young ladies are nice . But this older lady has an attitude and lazy to attend. read more

Súper nice people down in legacy autos, Mary helped me out in getting a vehicle, Mary was very helpful in finding a truck that matched what we wanted and gave it to us, I totally recommend you guys to check them out !! read more