I dropped off a dress I borrowed that has some beading on it and they accepted it, no problem. Cost $15 and was ready for pick up in 2 days!

It's simply not the same now that the sisters have departed as owners. Brought in a rain coat - picked it up with bleached stains. Brought in a sweater with a stain - picked it up with the stain still showing even though I pointed it out. I think they're simply too busy to take the time and do a quality job. read more

All you really need to know is that this place regularly hired clueless kids from my high school. But, I can also tell you that I would walk the few miles to Emsworth Cleaners instead of going right down the road to Leff-Marvin's. Leff-Marvin's returns items with stains with the stains remaining and items without previous stains with new stains. When I brought in a pleated skirt to have the pleats pressed, they solved this by ironing the skirt so there were no more pleats. The alterations are shoddy at best even though they have in-house seamstresses. And they are expensive on top of this. You're better off with a Dryel packet and a blowtorch than going here. read more

I needed a rain coat with a lining cleaned right away for a client. Gary, the owner, was very accommodating. The work was completed in two hours. My client was pleased with the quality of the work. read more

Kerry, Here is your review of Emsworth cleaners: My family has been using this dry cleaner since I was knee high to a grasshopper. The prices excellent--cleaning and pressing most anything is under $10. Plus, let's say that you wait to press your daughter's wedding gown until the day before the ceremony (coughcoughmomcough), you can finagle a next day pick-up with Mr. Donovan if you just ask. Besides dry cleaning, they offer alterations by professional seamstresses. Note: This is new name for Donovan Cleaners, though it's still run by Mr. Donovan and company. --------------------------- If your family has been using Emsworth since you were a child, why would you ever go to Leff-Marvins? read more

TL; DR: Shoe repair more than twice the estimate given. Clerk then accused customer of "misunderstanding." I have been a customer of Leff Marvins Cleaners since I moved to the Brighton Heights neighborhood in 2009. I will not be returning after the experience I had today. I called about two weeks ago to inquire about having my favorite pair of shoes re-soled and re-heeled. I spoke with one of the clerks over the phone, and was told that, while an exact estimate could not be given, the estimate would be about $45 for the pair. I was further told that repairs are not done in-house, but are shopped out to an unidentified third party (that should, perhaps, have set off some alarm bells). In any case, the estimate seemed reasonable (a new pair of the exact same shoes would cost about $15 more) and I dropped them off for repair on Saturday, January 14. I was told they would be back on or around Friday, January 20, and that I would be called when they came in. January 20 comes and goes with no contact. I figure this isn't a big deal, as I can wait another few days. I'm finally contacted today, January 25, and I'm told that the repairs now total $100! That is more than twice the estimate I was quoted and almost twice what it would cost to purchase a brand new pair. When I raised this issue with the clerk, I was told that I was never given an exact estimate (while technically true, it was this exact same clerk who told me when I first called that the price would be around $45) and that the fault was mine for "misunderstanding." This clerk then had the gall to claim that the $45 estimate was never discussed. I would warn anyone against going to this place for anything other than dry cleaning, and after the experience I had I won't even be using them for that purpose any longer. Why pay a company that does not stand by its word and that accuses its customers of being either dishonest or stupid? read more

TL; DR: Shoe repair more than twice the estimate given. Clerk then accused customer of "misunderstanding." I have been a customer of Leff Marvins Cleaners since I moved to the Brighton Heights neighborhood in 2009. I will not be returning after the experience I had today. I called about two weeks ago to inquire about having my favorite pair of shoes re-soled and re-heeled. I spoke with one of the clerks over the phone, and was told that, while an exact estimate could not be given, the estimate would be about $45 for the pair. I was further told that repairs are not done in-house, but are shopped out to an unidentified third party (that should, perhaps, have set off some alarm bells). In any case, the estimate seemed reasonable (a new pair of the exact same shoes would cost about $15 more) and I dropped them off for repair on Saturday, January 14. I was told they would be back on or around Friday, January 20, and that I would be called when they came in. January 20 comes and goes with no contact. I figure this isn't a big deal, as I can wait another few days. I'm finally contacted today, January 25, and I'm told that the repairs now total $100! That is more than twice the estimate I was quoted and almost twice what it would cost to purchase a brand new pair. When I raised this issue with the clerk, I was told that I was never given an exact estimate (while technically true, it was this exact same clerk who told me when I first called that the price would be around $45) and that the fault was mine for "misunderstanding." This clerk then had the gall to claim that the $45 estimate was never discussed. I would warn anyone against going to this place for anything other than dry cleaning, and after the experience I had I won't even be using them for that purpose any longer. Why pay a company that does not stand by its word and that accuses its customers of being either dishonest or stupid? read more

Great cleaners and service. Pick up and drop off is outstanding. I have not been happier with a service. They focus on what you want and contact you when there is an issue. read more

I went to pick-up my order and quickly realized they couldn't find it. They had a very cavalier attitude about it and I felt they were making a minimal effort into finding it. While I am standing there waiting the owner says she can't look for it while I am standing there because of the "pressure"!!!!!! What???? Long story short, they dropped the ball and made me feel like it was my problem. I didn't get my article until 4 days later but had to track it down MYSELF from a company they contract from. read more

They were okay, but then they lost my shirt and gave me the run around rather than make it right.