The food and service are always excellent. The birria here is soo flavourful. I love how they have…read moretheir little restaurant decorated. It's so warm and cozy.

Absolutely AWESOME, great service,wonderful people and the food is fantastic! The pork,beef ,and…read morechicken tacos were so delicious, I love coming here !

THIS HAPPENED AT THE NEW LOCATION ON MAIN ST - 1247 MAIN ST…read moreE ....................... Ordered food and ended up with a disappointing fiasco. Contacting the restaurant was a little difficult but I eventually was able to get a hold of somebody. Despite that the ordering process went smoothly. Delivery was very delayed. I contacted the restuarant to see what the status was on my order. The person at the front desk stated that delivery person came to my place of residence and called upon arrival. I confirmed that I didn't recieve the phone call or any missed calls. Turned out the phone number was incorrect even though I confirmed my number when ordering several times. human error, I get it. No big deal. I was then asked if I still wanted the meal. I stated yes due to having guests over that evening. They confirmed that the order would be redelivered. The transaction went fine and the delivery guy was tipped, as always. Turned out the guy I was speaking to was the delivery driver. I thought nothing of it. Maybe the delivery guy was elsewhere and couldn't get it out fast enough. Moving along, I opened the containers and the food was burned. So much for being patient. I called the restaurant to see if the matter could be resolved. The " delivery guy " picked up. I recognized the voice. I told him about the mishap with the order. He then proceeded to tell me that he knew the food was subpar but it could possibly still be edible. I couldn't believe what I was hearing. Who knowingly sends out defective food???? I stated that I wanted a full refund. He then started to whine about it and stated that he would give it to me tommorow. I've never heard of such a thing when it came to restaurants and refunds. Any refund I recieved from such establishment was recieved the same day. He was very close by but kept giving me excuses. Eventually he agreed to give me a FULL REFUND in CASH that same night and to meet him outside in a few minutes. Okay, done. He called me and told me that he was downstairs. I met up with him, thanked him for coming out to give me a full refund. He then proceeded to interrogate me and tell me that I was only getting money back for 1 item. I told him that he was breaking the agreement of the full refund as promised during our phone conversation. He proceeded to confront me and tell me that I wasn't getting my money back and sped off. I called the number that he originally called me from. He then proceeded to verbally assault and berate me in a horrible manner. He even called me back from a private number after I hung up him the first time. He continued to disrespect and insult me even to the point of stereotyping typing and making racist comments towards my skin colour and financial status, despite he also being a person of colour. He refused to give me the full refund despite agreeing to it and demanded that I return the food the next business day to get a full refund. I've never heard of such a thing.Honestly, as a loyal customer with all of the previous owners up until now. I can truly say that this had been the most dreadful, racist, discriminating and deceptive experience that I have ever had with a restaurant. It is highly disappointing to permanently end my business with them, it used to be such a nice restaurant. It is a shame that it has now become below unsatisfactory due to the ignorance, dishonesty and disrespect displayed by the " delivery guy ". Treat your customers better or move along. Be well.

Do NOT order food from here; if I could rate it zero stars, I would. There was NO CONCERN regarding…read morefollowing COVID 19 safety protocols-- I was actually treated incredibly rudley when asking the driver to follow them. Despite that, the delivery charge was raised astronomically (5 times what they claim). If that's how they handle a delivery, how can you trust the food handling (it's in the garbage outside our house). When I called to address this, the individual that answered was incredibly rude and told me to call lawyer. My response was that I'll let people know via the internet because it's not acceptable, so I'm letting you know: DON'T ORDER FROM HERE!

Waited in line for 20 minutes. Only 8 in line at time. They never took my order. I left. Poor…read moremanagement. Worst service in Hamilton. Should Have gone downtown. Not upper James

This is a store that specializes in European imports and specialty foods. Good thing I don't live…read morehere or I'd be as big as a house. Was going to get a sandwich or a sausage, but remembered that we were having sandwiches for dinner later. They have a cafeteria bar as well as the ability to order food. I ordered two cabbage rolls, mac and cheese, and veggies for one meal. Roasted pork with sautéed onions and scalloped potatoes for the other. We were sharing among 3 of us. The cabbage rolls were perfect. To me, tasted like someone's Polish or Russian mamma made them. So good. The veggies were al dente, good mix. The mac and cheese had a rich flavor and was nice and cheesy. The roasted pork tasted like Sunday afternoon dinner. Omg- so good! The scalloped potatoes were the best I've ever eaten in my life. My wife agreed. Amazing. This is a gem here in Hamilton. For those readers in Portland- think of a bigger version of Edelweiss or Otto's Sausages, with a bigger menu and a hot food bar with amazing food! Excellent job! Btw- the lady who helped me was super sweet and helpful. Didn't get her name but had an Eastern European accent.

Probably my best British store for expats and food cravings…read more All kinds of great filled pies and pasties . Sausages Bacon Black Pudding Haggis. Al. Types and Brands of Canned foods Packages of Paxo stuffing Mushy peas. Yorkshire pudding to name a few. I. Sure you will find your favorite Candy here. Just as I am sure you will love the cakes and pastries they make you will not be disappointed with them Very clean and tidy store. Wonderful friendly staff and very Helpful I recommend them total

Very impressive. Excellent pastries and meat pies. Very…read morenice store and service. The empire cookies are the best I've ever had.

Oysters? Phenomenal. They had six different kinds and all of them were yummy. Of course I had my…read morefavorites out of the bunch and ordered seconds of just those. Food? Um.... Interesting. Next time, I would go back and just order tons and tons more oysters instead.

Despite my disappointment of the Fish & Chips I did absorb the Lunchtime vibe and the obvious…read morepopularity of this place which must be based on the overall satisfaction of its regular clientele. It has a fairly wide ranging menu and the selection of oysters available was excellent and my companion enjoyed her choice of the Raspberry Point. Understanding this is not a primarily a fish & chip establishment I did, based on my experience from the UK, probably set the bar too high or this was a one off scenario. The haddock had the texture of a pre-frozen product and the batter unappetizing, thick and greasy. The chips were likely refried, thin, small and pre-salted which a previous reviewer on Trip Advisor also noted. The Coleslaw was DOA. Service was courteous and attentive although my dish took 20+ minutes to arrive but likely due to it being a busy time. I'm grading my dish 2 out of 5. However that being said I would and will likely return to sample another item. Reservations are recommended even at lunchtime to avoid sitting (comfortably) at the bar.

Awesome selection of Eastern European foods and drinks! I went to look for items from the country…read moreof Georgia, and found several items, including mineral waters (Borjomi and Nabeglavi), they also had Naktaktari tarragon lemonade, and several Georgian foods including Thkemali sauce, khmeli suneli spice, and several other foods I used to enjoy in Georgia including Jacobs coffee, Turkish coffee, Mayo and ketchup in the pouch, etc. They have a cooler of cheeses, kefir, fishes, and meats, a deli, as well as a freezer of dumplings, ice creams, cakes, and other frozen items. There's an aisle of sweets and an aisle of baking ingredients. Another aisle of non perishables, and drinks, and bulk candies as well. Even a pharmacy. Really a great variety and different items than what I've seen at other Eastern European stores in the area. Highly recommend!

Came back here the other day and got some Kvass, Sirki (Russian cheesecake dessert), pelmeni…read more(Russian dumplings sold frozen), some deli smoked meats and cheese. They have one of the largest selections of Kvass that I've seen out of any of the Russian/Ukranian stores and all very reasonably priced. They also sell Kefir. As mentioned in the previous review, they also sell medicine/pharmacy that you'd typically find in Russian and Eastern Europe, so it's pretty unique to see it out here. Store clerk was friendly.

This place has the BEST Chinese food in the local area. The Staff are friendly and the Food is…read moredelicious. Both Take-Out and Dine-In are available. The few tables that are available are great for a quiet, intimate meal.

I've been coming back to this restaurant for the past month or so because my boyfriend loves their…read moreshrimp fried rice. I tolerate it because he wants it. But n e v e r again. Food poisoning from their egg drop soup. Only thing I ate all day was from there.

To be very clear: this place is OUTSTANDING EXCELLENT!…read more We were there to pick-up an online order and we ended to buy a lot more goodies: the QUALITY of their products is OUTSTANDING and everything what we bought was very fresh and tasty. The lady who served us Ms. Sasha, extremely knowledgeable, and, in line with the quality of the products which we bought, OUTSTANDING kind and PROFESSIONAL. Many THANKS. We will be back at this place.

If you love European food. Not just from one country, but from numerous ones, this is the place to…read morego. Prices are good compared to similar stores. With regular and seasonal options. Love this place. Just bought Stollen, with Marzipan, and Dominos chocolate squares, along with Fidorka's. Also some Asbach chocolates. Love it!

Cute, family-run grocery store that reminded me of Brandt (Mississauga) or a condensed version of…read moreStarsky. Right around the corner from Ikea Etobicoke with limited parking spots out in front. Older German lady was soo cute when I asked her what forms of payment they take. And contrary to my assumption of being cash-only, they accept all forms of payment even AMEX! I'll definitely go back 'cause I love exploring ethnic grocery stores. I wish I knew more about cheeses 'cause this place has A LOT of it!

The best! Line up moves really fast, so many staff to keep it moving! Delish & price point is…read moregreat! Hurry and try them, they do not disappoint!

Looked like a good variety of cold cuts & kobasa. Issue with kobasa display…read more Display was too far back for easy viewing & product identification. Limited number of days that store was operational or open for business. On the positive side, we were pleased with the kobasa that we purchased.