This review is long overdue. A few years ago Lee's was able to help me fix some simple jewelry items and was not very expensive. But now they have really impressed me and I am so grateful. My mother bought a watch at Tissot in Switzerland in the 80s. She gave it to me when I went to college. We both loved it. It sadly broke in the band area and no one was able or willing to fix it, even Tissot. It sat 10+ years in my jewelry box. Lees was able to fix it easily and for a very reasonable price! I cannot express how happy it has made me and how thankful I am to them. read more

Lee's Jewel Box - Repaired heirloom watch - Jewelry Near Me - Whitestone, New York

Family run business, run like family. Yes, the location is a bit dated, but the store and its staff are also from another place and era, when people were generous with their time and talent, and everything wasn't just about moving merchandise. The people at Lee's are jewelry professionals, who service their customers the way businesses did decades ago. Everything is handled expertly and with care, prices are more than reasonable. Often small repairs are done free of charge!! Brought our infant daughter in get her ears pierced 25 years ago, and have been back for help, repairs, batteries and the occasional gift ever since. Only wish we could give them more business. Please stay around, Lee's Jewel Box, and thank you! read more

Quick and cordial service along with fair pricing. A fine establishment with whom to do business.

Today was my first visit to Lee's jewelry box. They are now my new jewelers. I am very impressed with the way they treated me, their knowledge and professionalism. Did I mention experience? I felt as if I knew them for years. Dawn and Kim are amazing! They knew exactly what I was looking for and took care of me as if I was the only customer in the store. I am extremely happy I chose to go to Lee's Jewelry's Box. Thank you Lee's and Thank you Dawn and Kim. Charlie R read more

Went for a battery replacement for my Movado along with having it sized to fit me. Everything cost less than $20! Took only 20 minutes too! Thank you read more

The staff at Lee's Jewel Box are wonderful! They are professional, informative, and exceedingly helpful. They have never disappointed from purchases to repairs. They are truly a "Jewel" to the Whitestone area! read more

The service at Lee's is excellent. Once someone is helping you they give you full their full attention. Their selection of jewelry is very extensive and they have a repair area that can be helpful if necessary. We have shopped their many times and will continue to do so. read more

I was really scared to get my little baby ears pierced, but the process was really smooth, she got scared a little bit but the girl who pierced her lobes was really kind and patient, she was really nice and the atmosphere is really nice, feels like you are around family. Definitely will be back to repair some necklaces that my little one broke. :) read more

Took my three-year-old over to Lee's for her first piercing. Miriam came out and was so friendly explained everything to my daughter and even engaged my Son as an apprentice. She was kind and gentle. I would highly recommend this location and Miriam. read more

Lee's Jewel Box - Jewelry Near Me - Whitestone, New York

Once again, Lee's Jewel Box came through for me. Over many years, I have taken my jewelry to Lee's for sometimes mundane issues--putting new backs on my earrings, e.g.--to more complex ones, like the time I broke a beaded necklace & the beads fell all over the floor. They restrung the necklace with all the beads put back in correct order & the new stringing was way better and stronger than the original. Last week, I took them a pair of favorite earrings that had been gold-plated, I wore them so often the original gold plate completely wore off. After first warning me "it might not take" they took my earrings to try & redo the gold plate. When I picked them up yesterday I started to cry. THEY DID AN ABSOLUTELY GORGEOUS JOB! So if you have treasured jewelry that needs repairing, refurbishing or just cleaning, take it to Lee's! You will be very happy, just as I always am. They are entirely trustworthy and will treat you well. read more

We have been coming here for years. 25 years ago I bought my wife an ankle bracelet after all these years of her never taking it off her ankle the link broke she brought it over to Lee's and They sent it out for repair it took 10 days she had to call because they never called us! she put it on the first day made sure that it was on secure the next day when she came home from work the Ankle bracelet was gone! They did shotty work and it wasn't cheap to fix it stay away better choices elsewhere! read more

Love supporting my neighborhood businesses. The employees are customer friendly and prices are very reasonable.

I brought my 25year old ankle bracelet here to be repaired. They said they had to send it out to be repaired for ten days. I called after ten days and they said it was repaired. I wore it for one day and it fell off luckily in bed. I wasted money on a incompetent repair. I went to another jewelry store and waited 10 minutes for the repair not 10 days . They didn't even charge me. Why they kept it for 10 days I'm still trying to figure that out stay away . A lot better choices elsewhere. read more

Have been coming here for more than 30 years Never have $ to buy the beautiful jewelry. I have frequently had jewelry repaired & watch batteries changed. The jeweler is always friendly and doesn't make you feel bad to just have a small job. Today he fixed my gold chain clasp for free. He could have changed the clasp & charged me $65 but he didn't Do glad to have an old style store like this! They are all disappearing Please patronize this wonderful store read more

I stopped by to repair a broken watch bracelet. They were quick, and priced very reasonably. Do recommend.

So I went to a jewelry store today to see about getting my God Daughter her ID bracelet. I seen one that I thought was beautiful and bought it. Lee's Jewelry Box is the store I purchased it at, and they gave me a small discount on it, and offered free engraving. They told me it would be about an hour and it was near the vape shop so I went to hang out there for a bit. When I went back to pick up the bracelet everything looked good except 1 letter which was a (t) it looked more like an (l) I asked if they could fix it so the guy helping me took it back to someone, and he comes back to me and tells me no. Then an old man comes out there back to tell me that, that specific font that's how the (t) comes out. My question to him was if the (t) isn't crossed all the way why would you continue to engrave it because he admitted to it looking like an (l) He got upset, didn't answer me, and walked away. I guess he went to the back and spoke to someone else because the guy helping me was called the the back again and then someone else took the bracelet. The guy helping me comes back to me and tells me he's going to try and fix it. So I waited another 5/10 minutes and went back in the store. Before I could walk to the back of the store where the counter was, the woman who sold me the bracelet came to the front showing me. When I looked at the bracelet I wanted to cry. It looks as if the guy who took the bracelet to "fix it" scratched it instead. I looked at her, and I told her are you kidding me. Are you kidding me. I took the box with the bracelet and the cover out of her hand and walked away. I promise from this day forward I will NEVER put another dollar of mine in Lee's Jewelry Box. read more

Lee's Jewel Box - This is associated with my review about the shotty "fix" he was doing to the T on the name that looks like an l. He just scratched it in. - Jewelry Near Me - Whitestone, New York

The very best customer service I have ever seen. Satisfaction for 20 yrs. wonderful staff. Top of the line jewelry

I've been doing business with Lee's for over twenty-five years. I usually get batteries replaced and watch bands resized. Pricing is very reasonable and customer satisfaction is what I get here. When they promise something will be finished, it's ready every time I've done business with Lee's. read more

This is one great jeweler. It's been around forever and they definitely know their stuff. High quality and great service. It's one of those places you keep going back to because they are honest, good at their work, and just a plain solid merchant! They can fix anything, do it, with quality, as quickly as possible and at very reasonable cost! read more

Very pleasant low key people work there. The jewelers are excellent and the prices are fair. Nice selection of merchandise too. Plenty of parking available. read more

I went in to get a ring sized they told me it would take a week and then he said its because I didn't get it from him. He yelled and said go to your place where you got it. What a ass lee is. Not only do they rip you off but then they are rude! Never go to that place! read more

WARNING!!!!! Read Reviews Including Filtered Reviews I have patroned Lee's from their inception. Long time resident who has since moved to Manhasset, L.I. but still tries to go to Lee's Jewel Box. New owners are poor businessmen. I experienced the same bad experiences as other customers. In this troubled economy, do yourself a favor and stay away from this store. There are plenty of other jewlers to go to. The new owners are rude and arrogant and they deserve to fail. SJC, Manhasset, NY. read more

The selection is great, and the guys who run the place are also terrific. I've had items repaired, and they do a professional and expert job!!!! HIGHLY RECOMMEND. read more

I first visited Lee's Jewel Box with my parents as a child and I've been back many times as an adult because of the excellent service the shop offers. Recently, I went with a piece of jewelry that was my mother's that required some service. Howard spent perhaps half an hour on this - yet there was no charge. My loyalty to the store was never in doubt but it's the little touches such as this that mean a lot to a customer. Highly recommended! read more

Have been going here for years. Always completely satisfied with the service, prices and quality of the craftmanship when we have left items to be worked on. A case in point: a Jules Jurgenson womans' watch that the white gold band had to be made larger; I could not believe the end result, whereas the extension was perfectly matched. Looked as though the band had never been touched. Outstanding. JHO read more

So happy with this store!!! I went in to have my marquise engagement ring reset and they were so helpful and friendly. Staff took the time to assist me in redesigning the ring and it looks better than I could have ever imagined. read more

Lee's Jewel Box - Ring - Jewelry Near Me - Whitestone, New York

My family and I have been going to Lee's for 50 years. They are a trusted jeweler with terrific customer service. They are always helpful and reasonably priced. They often do not charge for minor repairs. I strongly recommend them. read more

Got my wedding band from Lee's Jewel Box! Absolutely stunning! The team there is very helpful, and friendly. I loved that they had the patience and availability to sit with my husband and I, recommend certain things, while always carying for what worked best for us. Definitely recomment! read more

WARNING!!!!! DO NOT BRING YOUR JEWELRY HERE! I asked my Husband to bring my very expensive diamond/pearl earrings here to have the posts fixed. When the earrings were returned to me, I noticed the weight was significantly less then before and the pearl's were smaller in size. I could tell right away these were not the same. I'm in the process now of an investigation. Once I have my proof, be sure that I will be bringing them up on Charges! Thieves!! read more

I grew up in Whitestone and I remember shopping with my mother at Lee's Jewel Box. Lee owned it then and I remember what a wonderful person he was. I am so glad the shop is till in business. read more

Was there recently to purchase a small item of jewelry and to have something else repaired. Staff was professional and helpful, as always, price was very fair. Highly recommend read more

the new owners are thieves they scraped my braclets and rings that I brought in for repair in order to get some of the gold, if they keep doing this to each customer they could wind up with a small fortune. Please be advised to take your business else where. read more

the owner is a great man respectful and always wants to do the rite thing for his customers ... His son Scott barone on the other hand is total opposite this guy is a mutt and when you meet him you would think he was white trash and will try to scam anyone he can . lees jewel box is a great place if you want quality and courtesy from a nice staff , just as long as Scott Barone isn't there ... check out www.baysidetimes/baronemanagement. and see what a piece of garbage this scott barone is read more

Unbelievable, that is what my experience was, unbelievably bad. I guess as Lee has gotten older he has become more cantankerous. I had a necklace repaired here. It was a simple solder job. When I picked up the necklace the solder job was obvious, sloppy and unpolished. I asked about it, the sales person showed it to Lee and expressed my concern. Lee then came over to me to explain why this simple solder job had been done so poorly. When I began to point out how we might fix the job Lee first interrupted me then insulted me and said I was being "uppity". Really? "Uppity" because I want the job I paid for to be well done? I let him finish then politely asked if it was my turn to speak, then before I began asked him not to interrupt me or insult me, I then tried again to suggest a way to fix. Lee again interrupted me to tell me this is his store and he'll say anything he wants, I again patiently and politely waited for this RUDE man to finish and asked for my money back (clearly he wasn't capable of doing anything other than a poor job) and can you guess what Lee said? Get ready; this is the truly unbelievable part... Lee said "fuck off lady" I can only imagine that his clearly defensive behavior is because he knows his workmanship was subpar. I have subsequently lodge complaints with the New York City and New York State departments of consumer protection and affairs along with the Better Business Bureau. I plan on telling everyone I know about this experience. Quite frankly, it was so unreal that I considered standing outside Lee's Jewel Box to warn very patron who enters except that it is cold out and I have a long list of errands to finish. read more