My better half had a necklace that needed its clasp repaired…read more I came here and the proprietor tinkered with it a little bit, saying it needed an adjustment. When he was finished, I asked, "What do I owe you?" and he said, "No charge." Now that's a five-star experience.

I came here in 2022 looking to buy a diamond necklace for my girlfriend. Although I had…read morereservations about visiting a small, unknown place versus a Kay's or other established chain jewelry store, I thought these guys would be able to give me more personalized service. I'd never bought an expensive piece of jewelry (for anyone) before, so I'm sure the naivete and nervousness was written all over my face. I told the two gentlemen working there what I was looking for and my price range, and they guided me to a beautiful piece. At no point did I feel pressured, manipulated or like I was being upselled. Before leaving, I cheekily announced that I'd be back for the engagement ring if all went well. Well, turns out, I actually meant what I said. I came back a year later just before Valentine's Day to pick out a ring. I ordered it on Thursday and got a (discreet) text 2 days later informing me that it was ready. No fuss, no problems whatsoever. By the way, she said "Yes."

It has been my place to fix my shoes last ten years or so ever since my last shoe repair person had…read moreretired. First of all, the quality of the work has been amazing. I have this shoes for over 10 years just because of this gentleman. I am planning to keep it for next 5-10 years with his help. ( Keeping my fingers crossed since it is my favorite shoes and they don't make it anymore.) I just had an issue with my leather MK bag and he fixed it perfectly. Thank you and that's why I keep coming back to you even if I moved away from the area.

Great service, quality workmanship and fair pricing. I would highly recommend for anyone looking…read morefor shoe, bag or belt repairs.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Michael Oransky and Jerry Tate are liars and scammers. The…read morewebsite clearly says Free Estimates. They lied and charged declined service fee.

Spellbound fixed a necklace my mother gave me for a very reasonable price and did an incredible…read morejob. They went above and beyond. I would trust them with anything you have in terms of jewelry, including those special items that mean much more to you than anyone else.

Earl is a true master of his craft. Finding a highly skilled fine jeweler is incredibly rare these…read moredays and we are lucky to have that at Spellbound in Port Washington. Earl does repairs, ensures your pieces are put together the right way, and makes all of his pieces by hand. Highly recommend!

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

I been following Eddie on social media for a while so I had to bring my watch to get it…read moreauthenticated by the man. I recently purchased a vintage Rolex 18038 (1978) sold by Reem - VVS Jewelers. She claimed it was authentic and the watch was in pristine condition and watch never left home. Turns out everything was authentic except the entire bracelet. Turns out you never know...I'm just glad I didn't over pay for the watch. Thanks Eddie!

I was in Manhattan from Seattle and I've had a difficult time finding someone here to work on my…read more1980's Tudor. I left my watch before returning home and they were able to repair it and replace the crystal. It's now keeping perfect time for the first time in years. They were conscientious about shipping it back to me in a safe insured way. Thanks Xavier.

September 15, 2026 dropped off ring and picked up ring on September 17, 2026…read more Master Craftsmanship & Flawless Precision! If you have a priceless family heirloom or a piece of fine jewelry that requires absolute perfection, J Patch Designs by Karen is the only place in New York City you should trust. I brought in my late father's century-old, solid gold Masonic ring to be resized up to fit my finger. Because the ring features an incredibly delicate, heat-sensitive vintage black onyx stone, a standard jeweler's torch could have easily cracked it. Cliff looked over the piece and immediately guaranteed he would execute a specialized, high-tech precision laser weld.Not only did he resize the thick band flawlessly with an invisible seam, but he also performed an absolutely razor-sharp, custom one-line laser engraving inside the shank to commemorate my own Master Mason milestone (MM 5-2-81). The mirror-polish finish he delivered brought the historic gold back to its full, brilliant glory without losing any of its vintage character. To top off an already perfect experience, the customer service was warm, honest, and completely professional. Cliff even walked me through the care process and provided a complimentary bottle of liquid jewelry cleaner. As a high-volume content creator reviewer with over 16 + million views , I inspect businesses with a very strict eye--and J Patch Designs easily earns the highest recommendation possible. Thank you, Cliff and Karen, for treating my family's history with such immense respect! You made my day!!! Once again thank you!! I normally don't give 5 Stars.

Cliff and Karen are very knowledgeable, honest, and fair. Their work is exceptional and affordable…read more I've gone back multiple times for simple repairs. Highly recommend.

I don't know what they do, but they should not call themselves a jewelry repair shop…read more I stopped in to have a ring resized. The ring is 18k gold with nice sized pave diamonds and was appraised many years ago at more than $4k. An office worker greeted me and asked what I needed. I told her I would like my ring made smaller to fit my pinky. She put her hand out and I let her look at the ring. First, she said, "This not real, right?", to which I responded that it was. She then said, "but is fake gold". I told her it wasn't. I am too polite to have walked out, so she asked "what size you need?" I told her I wanted it to fit my pinky. She again asked for the size. I told her she'd need to measure me. I was stunned when she said she could not because, when they moved from a space on another level of the building, they lost the sample ring sizers that all jewelers have. I asked her to speak to someone else, at which point she stepped into a doorway and returned saying, "yeah no we can't do". As I left, I told her that it was a very amusing experience and I couldn't wait to review them on Yelp! So, I didn't.

Good and speedy service, came by this morning with a rado Swiss watch along with the replacement…read moreparts. They were able to expedite and complete the repair the same day.

Viktor is the BEST watch repairman I've ever encountered. Honest and doesn't cost an arm and a leg…read moreto service my datejust. I wouldn't trust anyone else with my watch!

Highly recommend. Anisa stopped what she was doing and greeted me immediately to assist with my…read morewatch fitting. I was in and out and the watch fit perfectly. I couldn't have had a better experience.

These guys do a great job. I think a husband and wife own and operate this place. So sometimes I go…read morein and get the wife and other times I go and get the husband. But I never leave disappointed. Great prices and great service. Last weekend a friend of mine was getting married and gave his groomsmen each a watch as a token of our friendship. We each needed to get the watched adjusted and didn't have much time to do it. So, I and a few other groomsmen went the morning of the wedding to Lees Fine Jewelry and the woman had us in and out of there in 20 minutes and it was only $5 each! I would definitely recommend this place to anyone who needs work done on there watches. You won't leave disappointed.

Great people. I visited quite a few jewelers to get ideas for my wedding bands. The older woman who…read moreruns the place was AMAZINGLY helpful. She patiently answered ALL my questions, gave suggestions and ideas, and even let me try on HER RING! I now go there for any jewelry issue. Got my engagement ring resized and restoned, bracelets relinked, and jewelry cleaned. They always offer the best price and great customer service. MUCH better than the smug treatment across the street.