I don't know what they do, but they should not call themselves a jewelry repair shop…read more I stopped in to have a ring resized. The ring is 18k gold with nice sized pave diamonds and was appraised many years ago at more than $4k. An office worker greeted me and asked what I needed. I told her I would like my ring made smaller to fit my pinky. She put her hand out and I let her look at the ring. First, she said, "This not real, right?", to which I responded that it was. She then said, "but is fake gold". I told her it wasn't. I am too polite to have walked out, so she asked "what size you need?" I told her I wanted it to fit my pinky. She again asked for the size. I told her she'd need to measure me. I was stunned when she said she could not because, when they moved from a space on another level of the building, they lost the sample ring sizers that all jewelers have. I asked her to speak to someone else, at which point she stepped into a doorway and returned saying, "yeah no we can't do". As I left, I told her that it was a very amusing experience and I couldn't wait to review them on Yelp! So, I didn't.

Good and speedy service, came by this morning with a rado Swiss watch along with the replacement…read moreparts. They were able to expedite and complete the repair the same day.

was quoted 1-2 days from multiple places. I walked in for a simple ring setting and walked out in…read moreabout 30 - 40 minutes.

It was so fast and nice He did fix my jewerly…read moreI recommend everyone I will defnitely visit them again :)

Beautiful selection of good jewelry selections can be redesigned to individual tastes…read more Joseph very knowledgeable and helpful. Fairly priced I highly recommend

Joseph has been making custom jewelry for my family for decades, so when I got married, it was…read moreclear that he was who we were going to trust with making our wedding bands; we couldn't be happier with our experience at JRM Jewelers! We came to Joseph with a vision for our custom wedding bands, and he exceeded all our expectations. He spent so much time with us, walking us through every step of the process. He explained everything in detail, from the choice of metals to the intricacies of the designs, including how certain stones would or would not work. Within this, he made sure we spent our money in the right places on the right details, making the best use of our budget. His patience and dedication were truly remarkable, making what could have been a daunting process feel exciting and personal. Our wedding bands are not just beautiful; they're perfect, reflecting our unique style and love story. We are incredibly grateful for the care and attention Joseph gave us, and we highly recommend JRM Jewelers to anyone looking for a personal, high-quality jewelry experience. Thank you for helping make our special day even more memorable!

Visited charisol almost two years ago to try on some wedding dresses. I was pulled in by the raving…read morereviews and the fact that there was a bridal shop so close to home. I believe I was helped by someone named Kimberly. I was given a questionnaire to fill out and then she selected some dresses for me to try on. My friends and I were able to peruse the collection and find dresses as well. I wasn't sure which style would fit me the best so they were able to help me narrow it down. The bridal attendant was so patient and kind. She really knew which style would fit my body the best and from that visit I knew I wanted a dress that was very fitted and in an A line shape. My friends took a ton of photos so that was very helpful to see which looked good on me. I also tried on a lot of dresses. Fast forward almost two years later and it's my friend looking for a wedding dress. We arrive for an appointment and are met with someone named Vicky. She was ok, a little pushy and didn't really give me the same vibe that Kimberly did. There was a form again to be filled out but since the venue was not determined she suggested that it would be better to find a dress after. A nicer way to approach would have been to not state that at all because it felt like she shouldn't be trying on dresses to see which style fits the best. So currently they only allow 5 free dresses to be tried on. Anything more than that requires a payment of $20 for 5 more dresses. Also mentioned everywhere on the walls were no photography unless it's a say yes to the dress. Um, how are we suppose to help our friend see how she looked like in each dress? Also when I grabbed a dress to pick for her, Vicky snapped telling me to put it down and to listen to her. I didn't really feel so comfortable going around picking out dresses for her after that. At the end she stated that she also does makeup and is available for wedding services too. Overall, if I were the bride again and went through that type of customer service I wouldn't be too compelled to come back after all the new ways of the business.

NEGATIVE -----TEN STARS. BEWARE…read more Future brides, If you want a Drama-free wedding, I urge you to NOT make this your bridal shop. LOOK ELSEWHERE. There are PLENTY of bridal shops that will carry just the same brand and variety of gowns with BETTER staff, if not more. I purchased a wedding gown from Charisol Bridal and the store's own tailor had completed a hemming job on my dress on my sleeves and the bottom of the skirt. Dissatisfied with the job they had provided me with, I decided to pick up the dress from Charisol Bridal to have it looked at by another independent tailor. Upon trying the dress on at the new tailor's, I noticed the hemline at the bottom was uneven with a portion of it at the front shorter than the rest (SEE PHOTO). I also found a stain on the front of the dress even though I have not taken the dress out of the original bag until that time. I reached out to the manager at Charisol Bridal who told me that there is nothing she could offer to mend the issue rather than to "listen to [us]" over the phone. I asked for a better solution and the manager later called back offering two solutions for the problem: 1) provide me with the refund for the tailoring job, which is $450 OR 2) order an entirely new gown from the designer. I opted to get the full refund of $450 for the tailoring since the wedding was very close and I will be out of the country for a full month before then. The manager was made aware and had agreed to refund me a full amount of $450 + any cleaning fee for the stain. She proceeded to take my credit card number down for the refund which I provided. I was contacted the day after (today 4/12/19) by "Mike" from the shop (owner) saying that this is not their responsibility and that they have contacted the designer for a new dress. I was very upset and dissatisfied that 1) they did not offer me the refund that they had offered even after taking my credit card information over the phone 2) they have requested a new dress to be shipped from the designer fully aware that the bride will be unavailable and WITHOUT ASKING ME. At this time, I am left with a bill from my new tailor of $700 to undo all the previous tailoring done at Charisol Bridal and to tailor the dress all over again with Charisol Bridal Boutique refusing to refund me any money for the botched tailoring job they had done. UPDATE: just called the shop to make a quick visit at the shop to resolve the issue in person, my mom started the conversation pleasantly, then Mike the owner asked "What do you want for your wedding?" and when my mom began to answer, he cut her off constantly, infuriating my mother. My mom asked "why do you ask us what we want if you are not going to listen?" he replied "resolve this matter on YOUR OWN" really? my mom got upset, things got heated up and then he started accusing my mother of using INFORMAL KOREAN LANGUAGE. Done with even trying to put up with their refusal to admit to their own mistakes and failing to give us the refund they verbally agreed to (this is held against them by the Better Business Bureau). I have screenshots of all texts we have exchanged. Anyone, please feel free to contact regarding my experience.

I'm delighted to revise my previous review. After the band of my engagement ring broke, I called…read moreTwo By London. It was purchased over seven years ago, so at first there were a few issues. However, after looking at photos, Andriana took exceptional care of my ring at all stages, from mailing to communication to setting up the repair with the jeweler. I am grateful for her diligent customer service and expertise in her field and recommend Two By London wholeheartedly. For us, buying an engagement was part of creating an heirloom for our family. Andriana and her team take this sentiment and their work seriously, which means a great deal to me. Thank you!

My husband and I have been together for 20 years and he said it was time to upgrade my engagement…read morering. We were in the area and my husband asked if I'd like to go in and take a look to see if I can find something I'd like. We walked in and were immediately greeted, asked if I needed any help and I said no thanks I'm just browsing. They said if I have any questions to please let them know. I walked the whole store, except this one little spot that some customer was blocking. They finally stepped away from the last spot I didn't get a chance to look at and there it was, I fell in love. Loredana (Lori) asked if I needed any help and I pointed out to the one that caught my eye. As I held it, it just got better and better, every angle was beautifully made. She asked my husband what his budget was and she came back with many options of diamonds we can choose from. She's very knowledgeable, friendly, and patient. After we were done she said it'll take about 5-6 weeks for them to fit the diamond. I also came back 3 weeks later to get my wedding band resized and we asked her to please call us back when both rings are ready for pickup. Lori was so nice to keep checking the status of my rings, which kept things moving along. We were called a week later saying that both rings are ready for pickup. I'm so excited that it's finally on my finger, I can't stop looking at it. She also gave us a beautiful bottle of sparkling wine. We thank you Lori for the wonderful customer service you provided for us. We will definitely be back!

Having purchased my wife's engagement ring from Zoland's over 30 years ago, I recommended them to…read moremy future son in law when he asked us for our blessing. Again, Zoland delivered!! Quality, value and a great education about the purchase of a diamond. We couldn't be more thrilled, and the best part- She said, "Yes"!!

I would highly recommend Zoland! I worked with Yale to buy an engagement ring for my fiancé, and I…read morereally appreciated his patient, pragmatic approach to educate me about diamonds, show me a range of diamonds to help me understand how to identify each of the properties, and "shepherd" me along the process. There was never any pressure to opt for something more expensive, and he addressed all of the questions I had. For the ring setting, I had shown him a photo of a ring I liked (and which was aligned with the guidance I had gotten), and his team produced a beautiful version of it (which also included a few modifications from the actual photo). My fiancé loved the ring!

Had the pleasure of working with Kamni for navigating the process of selecting/buying/protecting my…read moreengagement ring. As someone who is truly clueless about jewelry and all of its nuances, Kamni (as well as her website) were excellent resources and guided me through it all. She was accessible and walked me through what happens and why, and made me comfortable from the beginning of the process till the end!

7 years later and Kamni is still our main jeweler. She has been there to help commemorate…read moreanniversaries, new babies, and just because. There's a reason we only trust Kamni and will continue to work with her until the day she retires. Aside from quality diamonds, she really looks out for your best interest. Never pushy, always there for guidance, and always happy to help. The rings and necklaces we've received still look as good as the day we got them. So happy to have found her. Diamonds are an investment, and a big one at that. There's no one else I trust more.

Would not recommend. A family friend bought something and changed her mind after she took it to…read moreanother jeweler and it appraised for way lower than she paid. When she tried to return it - it was really difficult for her to get a refund. Not worth the hassle.

Run! Don't walk to this jewelry store! Isaac was extremely helpful, knowledgeable, and attentive…read more He was honest and I never felt pressured at all. I bought a gorgeous necklace and pair of earrings that I'm going to wear everyday. My mom has been here several times and always has a pleasant experience. She even bought her engagement ring here! Highly recommended!!!! Ask for Isaac :)