this place is amazing as a 1st time customer they give a good price for what I buy and the owner…read morewas nice and explain you very nicely each and everything about the watch if you guys love to buy new watch please visit once..

My watch of nearly 15 years stopped running. I am those people that buys quality and then repairs…read morewhen needed. My usual go-to place down the block (near McDonald's on 82nd) is temporarily closed and so I came here. The man behind the counter is definitely brusque; I am inferring he is Sammy the Owner. He first told me it would take 15 minutes to replace the battery and so I waited. A few minutes later, he came back and said he needed to have his "watchman" take a look at it. So I put down a non-refundable deposit and left. That was Monday. By the following Monday, I had not heard back and I was nervous because I would be departing NY. So I called and the same man (I recognized his voice) told me someone would be getting back to me. Within an hour or two, a woman phoned me and said I would need to come down and put a $20 deposit toward getting the watch fixed. She quoted me $100 for final cost. I ended up zelle-ing her the $20. She also told me the watch would be ready by Thursday. The woman was very nice. On Wednesday, the woman called and said my watch was ready. I went in to the store and paid the remaining balance--80 dollars. All in all, the whole cost-of-repair was $115. My watch works fine. I am not sure if this was a reasonable price and time for repair. It's crazy how the watch hardly breaks down in Bakersfield, CA, where the cost is significantly lower. Always in NY, sigh ...

Years ago, I brought John a photo of a Celtic Cross my co-worker had and John made one for me but…read moreeven better. I get compliments all the time from so many people. Some don't say anything they just stare at it. John was also able to get a get deal on a Movado Watch at a good price and people notice it all the time.

I came here a few months back to have my diamond bracelet adjusted. I cant remember the mans name…read more but I believe he's the owner of the store. He measured my wrist and confirmed that only one link need to be removed. After picking up my bracelet a few days later, it is STILL too loose. When I pointed that out, he wanted me to pay another $35 to have one more link removed. He was the one that said one link is good enough. He made it sound like it was my fault. Heck if I knew, I would have become a jeweler myself. So basically, even if they screw up, they expect you to pay to have it redone. I'd stay away from this place and head a few blocks down to the the new jewelry shop that just opened up across from CVS. They're so much nicer and their service is "we'll make sure it fits nicely before you leave."

I got an estimate for selling some gold jewelry and then compared this estimate with a diamond…read moreexchange district store who offered 25%! Of course I went back to Jewels of Madison - fair price - don't be fooled by the diamond district cheaters!

My FAVORITE jewelry store - Jack was so incredibly patient and kind with me and made my shopping…read moreexperience a delight. There's so much to choose from and a wide range of prices from costume jewelry to the real deal.

Note: this jewler has moved to the building right next door to the coffee shop on the second floor…read more Suite 214. Had a wonderful experience - fixed my tangled necklace in less than 10 minutes. Everyone was super nice and pleasant to work with. Highly recommend for any jewelry repair needs!

A simple job and a $3,000 watch is damaged. I needed a link removed from my new watch, and it was…read moreobviously beyond this store's abilities. I am far too trusting and thought, "jeweler little special watch tools, experience..." WRONG. I should have left when I saw that the store was filled with old junk trinkets for sale everywhere. To adjust this watch band required skills and abilities far beyond what this place offers. Each link has a small screw at either side... well when it was handed back to me after waiting a half hour, it all seemed find and correctly done. They only charged five dollars, so I was happy...oops that was the second red flag. Within a week two screws on two different links fell off, and I could have lost the watch, but fortunately I was at home. But those screws are tiny and gone. Now I have to bring a brand new watch in to have the band serviced, at a top of the line watch repair. It will be over $100. I have one screw they can cannibalize from the one removed link. The old couple that runs the joint are very nice, and if I had a typical less than $100.00 value watch, I would let them change the battery...maybe. I didn't really want to leave a review, but people need to be warned, I wish I had read more bad and truthful reviews, and then I wouldn't have innocently wandered in, ouch! Maybe they are fine to work with costume jewelry and inexpensive watches... but be very careful bringing anything of value here.

TLDR Great selection, fantastic prices, and exceptional service--highly recommend!…read more This jewelry store is a true hidden gem! I felt welcomed the moment I walked in. The staff is so knowledgeable, taking time to understand what I was looking for and offering helpful suggestions without being pushy. They have a huge selection, with pieces for all styles and budgets. One of the best things about this store is the prices! I was amazed at the quality and beauty of the jewelry at such reasonable prices. You really get incredible value here without sacrificing style or quality. If you're looking for high-quality jewelry, fantastic prices, and customer service that truly cares, this is the place to go!

I brought engagement ring for cleaning. The jeweler told me I needed new tips and prong I don't…read morewanna send them a picture of my ring. Should I send a picture on it before I lose the diamond. they fixed and ring like it was brand new. I highly recommend this jeweler..

I posted about looking for a watch in a private group on Facebook. Sam reaches out to me and told…read moreme he had what I wanted. We went back and forth for awhile, he needed to order it. I did some research on Alicia's until I was comfortable they were a legit authorized dealer, and I felt comfortable. Sam had me call the shop, I spoke with the owner who was an absolute pleasure to talk with. She took a deposit, ordered the watch, it came in to the shop yesterday, and after making the payment, they sized it per my request, shippedX and everything arrived perfect, and as described. I am definitely happy with my experience, and would definitely purchase again. Looking forward to eventually visiting the shop.

I went to Alicia's for a custom kite cut stone ring…read more Alicia's staff lied about timelines, misrepresented what they were able to do in regard to my request, acted overly familiar and unprofessional throughout the process, and by the end of 7 weeks, first refused a refund when there was no stone still, and then finally agreed to a refund. I lost 7 weeks of time and now am planning a wedding without an engagement ring. Oh and 2 people have raised their voices at me. Go to Manhattan for your custom requests. Upon visiting professional jewelers in Manhattan, I realized the Alicia's sales people's responses of "I don't know" or "don't worry," paired with their overly familiar tone is designed to mask their lack of professionalism and knowledge in this field.

Called to ask for a quote on a repair for my son's necklace and they gave me a price range over the…read morephone but told us that coming in with the necklace would provide a better idea of the price. We stopped in about 15 min later and in 10 min our son's necklace was replaced! The jeweler (who my husband thinks is the owner) provided some insight on what jewelry is best for a child my son's age in terms of durability etc and showed him some affordable and beautiful examples. We will absolutely be back to purchase jewelry, we are happy to be new customers to Lafiny

Luis always has so many beautiful hand made items which I love. Just recently came back for a very…read moreunique lovely link chain. The quality of his work is impeccable. He is Always willing to work with you to ensure you find exactly what you're looking for and are happy - highly recommend !

I recently had my engagement ring, which is a family heirloom, resized and polished at Almaz…read moreBrothers. They were also able to appraise the ring and provide an estimated quote for insurance purposes. In addition to my engagement ring, I also had my Grandmother's ring polished as well. Although I had to leave my rings with them for 3 days, it was worth the wait! Both rings look brand new. I'm glad I listed to all of the previous reviews and chose Almaz Brothers Jewelers. Not only are they trustworthy, and reliable, but their work speaks for itself. This is my new go to local jewelry store. I will be back to check out some options for my Bridesmaids since they also have a nice selection of jewelry for sale. Thank you, Ralph and Yury!!

I went to almaz brothers jewelry shop in Astoria to see if it was worth fixing two old wrist…read morewatches and have them fix and clean an old necklace that I had a long time . While waiting notice the many different types of bling on display for sale with many interesting nice pieces to some only a old school pimp would wear . After 20 minutes here is the verdict , watch number one needed new battery and side winder replaced, second watch is good for trash bin and third the necklace was fixed and was nicely clean looking all glowing. The Cost of 140 was reasonable and now I can tell time and play with my phone at the same time and necklace is going back in my office drawer as before . Good jewelry shop in Astoria that does quality work at a fair price . 4.5 stars on my yelp meter.