Husband and I coming back home from Florida on I -75 SB, got off Richmond, KY exit to eat dinner…read more This was on a Friday, 6:30, prime dinner hour, crazy busy. Walked in and it was pandemonium, full of hungry teenagers. I used the restroom, not very pleasant, no toilet paper, hand dryers jammed up, oh dear! Good thing I had Kleenex in my purse. Husband had ordered for us, pop dispenser empty for the choice we wanted. Nice young man behind us said go ask one of the employees behind the counter to give you your drinks from the drive through soda dispenser. We asked and he was kind enough to do it. Waited10 min and they called our name. Sat down in a clean booth. We both got Original Chicken Sandwich combo, they were hot and very tasty, worth the wait, prices were reasonable. Sometimes you have to say to yourself, employees were doing the best they could considering all those hyper teenagers just having fun, we were young once, they were not doing anything wrong. Our food was delicious and scalding hot, I will come back, hopefully it won't be on a Friday night.‍ Debbie, Mich

this was an amazing experience. where do I start from the food to the atmosphere it was awesome!!read more

Typical good Chik. Food, service, clean, etc. I've noticed good portions in the salad containers…read more Sometimes hard to eat it all. Glad to see new items from time to time. Chicken and waffles, shakes, and the pimento cheese chicken sandwich. Their reward system is decent and an occasional freebie pops in there. I know pricing is a challenge for everyone, but they are about the highest in fast food industry. Hopefully they won't start making all the order sizes smaller. The way McDonalds.

Although, the owners belief is against mine, they know a great chicken sandwich! The honey roasted…read moreBBQ, off the hook

10/21/25 I stopped…read moreby Penn Station for lunch and ordered the grilled Italian and a small fries. The food was great and the service was just as good. The restaurant has plenty of seating and very casual. I really love that you can actually see them making the fries fresh right in front of you, seems it is nothing frozen here, which is always a big plus. The sandwich was hot, flavorful, and perfectly toasted. Everything tasted super fresh and satisfying. Definitely a solid spot for a quick and delicious lunch!

Fast friendly service. Food was all good fresh and the restaurant was clean. I will definitely be…read moreback.

Ok so I've been really nervous about eating out lately, because of the cyclospora parasite…read moreoutbreak, and the 15 different foods being recalled. But the place seemed pretty clean, and they were playing DC talk! My favorite Christian band! So I reluctantly ate my chicken sandwich, and I waited, and waited, and waited for any sign of a parasite. But I ended up being fine! Clean, friendly, safe, and yummy

Always a favorite stop when in Richmond. The restaurant is always clean. The food is always…read morefresh and most importantly the fries are outstanding! Definitely worth stopping!

We were on our way to Gatlinburg and stopped at this cracker barrel. We have eaten at cracker…read morebarrel many times, each time the food was good. Same here. But I forgot my phone on the table. I didn't realize it was gone until we were 75 miles away. I called and the lady said they found it. I asked if I could pick it up on our way back next week. They put my phone in the safe and I did get it back the following week. Shout out to the gracious team members!!! Thank you!!!!! Will be continuing to enjoy the food and hospitality at cracker barrel.​

My husband ordered the Chicken dinner from the Sat-Sun special , even tho he had issues with it on…read moreone of our last visits . It came out Dark Brown . He sent it back , our waiter came back with some a little lighter not much , i husband ate one piece and left the rest . This is not A Fresh Golden brown chicken dinner . That poor chicken had to have been cooked in oil multiple times . I order the new Fire side beef with potatoes , carrot and corn . Only 2 pieces of beef maybe 2oz and all veggies were over cooked a mushy .. it was 4:30 on a Sat. I donor like the menu changes at cracker barrel or the Cooking . That fresh cook food they used to have e has been gone for the past year . Today was it. I will not be back to eat at this location .

My friend and I ended up in Richmond so she could go house hunting. After a while we decided to…read morestop for lunch on the bypass . As we entered we both noticed how cold it was (almost to the point I wish I had a sweatshirt ). The lady at the register was more than friendly enough and took our order promptly. My friend ran to the restroom while we were waiting for our food . The lady at the register was nice enough to carry my friend's tray to our table . We both ordered the shrimp combo plate and she got a piece of fish as well. The shrimp and fish came out hot &it wasn't greasy at all. As for the cleanliness of the tables all was good , the condiment area was cleaned and well stocked . Even the ladies room was clean ! No complaints from me .

Amazing customer service, Food is made fresh and has such great flavor. The crab cakes inside a…read morecrab is one of my favorites here. One of my favorite seafood places to come to.

Standard Popeye's fare…read more Good staff and service We tend to prefer Popeye's chicken sandwich

Food is always delicious Service is always top notch!!…read moreBest wings in Berea!!! We always do mobile or online order, food is always hot and fresh

The sandwiches here were gross. I've never had Arby's slice their roast beef so thick. It made for…read morea terrible experience. We ordered classic roast beef sandwiches with cheddar sauce and for whatever reason, they put them on brioche buns rather than sesame seed. The fries were decent, I guess.

Monday afternoon lunch. When I arrived I noticed the restaurant was cleaned and well-maintained. I…read moreordered the traditional roast beef sandwich, and a side of crinkle cut fries. The sandwich came out hot and fresh. The fries were steaming hot, cooked perfectly, just a little crisp. They were delicious. While sitting here enjoying my food, I could hear the crew in the back, they seem to be led by a very strong leader. She was calling out the orders keeping everyone in-line.