They advertise that they allow you to specify how to wash your clothes. Even though I PAY the extra…read morefee for them to separate my clothes for me, I still separate my own clothes to make sure that nothing is missed. I put clothes in separate bags with brightly colored labels indictating the washing instructios for each bag. I pay a lot of money for my clothes and linens, and I do not want them abused or damaged. Twice now, I have received my laundry back with clear evidence that instructions were neither read nor followed. I sent expensive, highly concentrated laundry detergent, and the entire bottle was used on three loads. Wasting my money, TWICE. The disregard for my personal property is outrageous. I'm sure they have no intention of refunding me hundreds of dollars for the early destruction and replacement of my fine garments that I specifically said were meant to be hung up to dry. These included wool, cashmere, and silk. The advertising is a lie. You can send instructions, but you will be LUCKY if anyone reads or follows them. I will never use this company again. I am demanding a full refund -- not that it could ever cover the damage they have done. They also keep sending me wire hangers, that I have repeatedly told them I did not want. The message is clear: it doesn't matter what I want. They will do whatever they feel like and charge me extra for it. Completely irresponsible and careless launderers.

Do not use this laundry company. The driver was very disrespectful and they actually stole laundry…read morefrom me and my daughter. Our expensive jeans were never returned and they denied (LIED) that we were customers. Meanwhile, we had been customers for many years.

I came here to get 2 pairs of pants hemmed-one was a linen type and another a knitted type both…read morecame out beautifully and perfect length. I took off a star because the place was a hot mess with clothes everywhere but I guess they are in need of a bigger space.

This was my first time ever coming to a dry cleaners so I was really nervous. I brought in a pair…read moreof raw denim jeans to be hemmed several inches. The ladies were quick and efficient and made me feel taken care of. I was out and under in maybe less than 5 minutes. The total came out to be $25 which was incredibly reasonable for the length and inches needed to take in. I also love how they have all the prices on a clear menu right where you walk in.

I'm being generous with 1 star the place the place says A C only 1 vent works over the 1 worker I…read moredon't feel like my clothes are being washed terrible place and the one worker was rude

Every time I go here there are at least 7-8 machines that are broke. Place is dirty & barely ever…read moreswept & the ladies who fold the clothes that people drop off to wash for them take up all the folding tables. Definitely not going back

I was very pleased with this service. I used them for the first time yesterday, on their app and…read morewas incredibly happy with them. After I placed my order I followed up with a phone call because I had some questions and they were very responsive and answered all of my questions. I would definitely recommend them and will definitely be using them again in the future.

Sent some clothes to wash and they brought us someone else's clothes and refuse to follow up on…read morewhere our clothes is

Do not waste your money coming to this laundromat. Their dryer machines don't dry!! I spend money…read moreon 2 dryer machines put them on low temp for 56 mins!! and when it was done my clothes were completely wet, when I told the worker they just acted dumb and said low temp doesn't dry, it has dried my clothes at other laundromats. I told them to at least put time for one of the machines and just ignored me. This was my first time washing here and I won't be coming back!!

Went to do laundry at this place, they cut the time the machine washes and charge more money- then…read moreI noticed the dryer less time also for more money. And not all the machines work.

I use this laundromat for 5 months pickup/dropoff service. It was nice, after that they lost half…read moreof my clothes. I've tried to solve this problem politely with patience. But manager Maria didn't solve my problem. If they lost your clothes you can forget about it like it never exists. They offered me a credit for 25$ and $20, but my all clothes cost more than that. So keep it in your mind when your decided to use this laundromat

Been going here for years on and off. Always likes the way that they did my towels and sheets…read more However, this past time I dropped off king size sheets , flannel , and they charge me for blankets. The older Spanish woman with glasses is very nasty. I told her and showed her that they were sheets. She told me I didn't have to pay and then added the charge on to my next order. In the end,I paid for the up charge. I didn't want to argue with them. There are so many laundromats on Staten Island. I would suggest picking somewhere else. I would never go back there again just not to deal with that woman.

My favorite spot! Amy and her family ALWAYS take care of my family and I, it truly is an…read moreestablishment that makes the neighborhood what it is. Prices are fair, work is always amazing and timely. Dry cleaning or alternations, you name it. They truly had my back throughout my entire wedding season (bachelorette, bridal shower, destination wedding) and beyond. Could not recommend a place more!

Amy is so sweet. I went here after reading great reviews and was pleased with the service. The shop…read moreis clean and organized. She tailored my daughters dress so well that I couldn't even tell there were alterations. She got it done right in time. I will definitely be coming back for all my dry cleaning services.

5 stars. Great prices and dry cleaned my cashmere pants and sweater perfectly. They even rushed it…read morein 2 days for me. Thank you.

Great people and Great prices! Always reliable.. They offer many services including alterations &…read morewedding dress preservation as well.