Patty is rude and disrespectful! She said " I don't give a shit" in front of a 5 year old girl and…read morescared her. This all happened because she doesn't know how to do her Job and file claims! Owner dentist doesn't want to resolve and talk about her bad behavior! He hides and doesn't resolve issues! Let's Patty talk to people they way she wants. No authority in that place... Don't use this dental office unless you like to be taken for your money....

I have been going to this clinic for 3 years with my whole family . I had my annual cleaning and…read morex-rays in July. Patty, the receptionist, asked if anything had changed on my end regarding address and insurance, to which it had not. Didn't pay anything for that appointment (because that appointment was preventative care and covered 100% by my in-network insurance). But I needed to come back a week later to have a cavity filled and was quoted $90 because they were in network with my insurance. Had my cavity filled and Patty told me that the price was actually only $75 per my insurance, which I paid. Then, I find out a week later that they went out of network with my insurance 6 months prior, they never told me. When Patty asked me if anything had changed on my end, that would have been a good time for her to let me know that things had changed on their end . Their website clearly states they are in network with my insurance (Aetna) (Patty didn't even know they had gone out of network 6 months earlier ) and now they are charging me for everything and refuse to work with me on it . They are taking no responsibility in this matter. I have been very kind and professional in trying to resolve this matter and they have completely ghosted me and they keep sending me bills. Super disappointed in their lack of care and unprofessional manner.

He never said hello, his staff put me under as I had requested because of my dental fears, then I…read morewas awaken as he went out the back door. I paid sooo much money and only after I got home did I see that he had not done my teeth as I had asked. But he was out the back to his sports car so fast and neither he nor his staff even asked if things were done correctly. Whatever he did cause my teeth to rot and fall out. I have never been treated so badly.

Dr bahen and his staff are amazing. Flexible and efficient. The service is second to noneread more

Friendly staff. Amazing service. Great Dentist!. Very caring and professional. Best dentist I've…read morehad in 20 years

I had been seeing this dentist for awhile and he had done very well. I recently had a crown put in…read moreand he had left a nerve exposed. When I went in to have it fixed before I left the state for a job his fix was medicated tooth paste. Now that I am in California I will have to pay another dentist to do the job I paid for once already. You'd think that the patient would receive better consideration than this.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

THE BEST! Dr. Backer is awesome with a needle to numb you...I rarely ever feel but a slight pinch!…read moreSame for my spouse! Dr. Backer is fast, reliable, & very professional, always a positive attitude/demeanor. I've gone to Dr. Backer starting in '08-'09, & stayed with him until we moved from Creswell to Elmira, OR in '13. We were unaware that Dr. Backer had/has a practice in Eugene, bc I/we would have stayed with him! I/we returned to Dr. Backer in '23 & I swear..it was like a breath of fresh air to have Dr. Backer as our sole dentist. He's absolutely THE BEST!

Great atmosphere, kind and funny staff, personable and thorough dentist.read more

This was my first visit to Oakmont Family Dental. The staff was very nice and helpful. My…read morehygienist Julie was amazing.

I was referred to this practice after I had surgery to place the locators so that my dentures would…read moreslip right in. And I didn't know that they would be slipping and sliding out while I was eating. After numerous trips to have them adjusted I gave up and went to someone else. He is taking his time and he said that my previous dentures had been done very poorly.DUH ! Another $5,500 but I won't be removing my teeth from my sandwich anymore. I'm being blamed for their errors, like I want to pay for this again ?

Probably one of the bests dentists I've ever seen. Very knowledgable, modern equipment, courteous…read moreand kind. I would still be going to see Dr. Shane Parsons if I hadn't moved to north Eugene. I encourage everyone I know in Cottage Grove to visit this dentist.

So here is the deal, when I walk out of a Dentist office I like to feel like they knew what they…read morewere doing and that my teeth are really clean. I went in here and at first they didn't have my records from my previous dentist. But they got them sent over while I was sitting there. I got x-rays and they checked my teeth. Still got a couple hanging on, so I was good there. Then they went through a thorough dental exam (including checking the clunking in my jaw...TMJ...Awesome). But is was minor so they let it go. Then I went from that chair to the hygienist chair. She examined my teeth again and started to go to work with the power pick and suction. I enjoyed the conversation, and I am sure that she enjoyed my slobbery, mumbled retorts as the suction and picks invariably altered my speech. She polished the living b-jesus out of my teeth and finished the remainder of the cleaning. Was there a little pain involved? Of course there was, they are dentist and they stick metal objects in your mouth and try to mine for gold for 15-20 minutes. But when I got out of there my teeth felt clean, and I was confident that they were. Not like my last dentist office where they cleaned for 3-5 minutes and called it good. Of course this may speak volumes on my oral hygiene, but I like the fact that it seemed like they put in a full effort on my chompers. Staff was very nice and easy going, there equipment is rather new, but the facility reminds me of a jail with the painted brick (only real drawback for me). Sad that I had to travel to Garbage Grove to find a decent dentist. This is my 3rd in 5 years. But looks like I finally found an old school dentist. I cant wait till they decide to pull the remaining 2 teeth out of my head.

Very kind office staff. Unfortunately , the prices are on the high side. They also recommended work…read morethat another highly credentialed UCLA trained dentist said was unnecessary. In my experience, I'm glad I got a second opinion to avoid unnecessary work.

This was my first visit and I was blown away at how kind everyone was and how comfortable they made…read moreme feel. I am someone who experiences a high level of dental anxiety and this was by far the best I have ever been treated. The hygienist that I saw yesterday was just filling in, but she was so gentle and understanding I wish she was permanent. When the doctor was running a bit behind, or got stuck with another patient, she advised me right away. She also took the time to sit and have an actual conversation with me and that helped ease my anxiety. I have nothing but great things to say about her, I am just bummed I forgot her name so I could not give her the recognition she deserves. It is odd for me to say, but I am actually excited to go back and have treatment done with Dr. Gill. As I am in healthcare myself, I appreciate the kindness in this office. I had to drive a ways to find this dentist office, but it was well worth it.