I had a minor accident and took my vehicle in for what was estimated to be an expensive repair. I…read morebasically just traded a little paint, but this was going to cost me my deductible, and the claim on my insurance. Performance took a look, spent five minutes cleaning off the paint from the accident, and it looked like it had never happened. No charge! I've never had a Auto Body shop do that before. Ever. Usually it is quite the opposite. They have earned my highest recommendation. Hopefully I never need their services again, but if I do they will be the first call i make.

This place does great work; the repair they did on my car looks better than new, and the estimate…read moreI got was both more knowledgeable and a bit less expensive than the others. Ask for Jason. My impression is that he knows what he's talking about.

I've bought two Crosstrek's from this Dealership. The first…read moreone needed some touch up to the Bumper and I instantly knew the Quality of their work. A teenager ran into the side of my wife's car in May and he didn't have insurance. They fixed it like it never happpened. Would Definitely use them again. Brandon was Excellent and kept me notified with updates.

You find a better outfit for collision repair in the tri-state area. The professionals at Joseph…read moreCollision Center care deeply about your vehicle. They understand that NO ONE wants to deal with having to repair a vehicle due to an accident so they go out of their way to make the experience as painless as possible. If you need work done on your vehicle due to an accident or otherwise, reach out to this team of dedicated professionals for the best possible result.

This is amazing!!! We had a Volkswagen GTI repaired and just now our Ford Flex!!!!…read moreThey are responsible and helpful!!! I recommend you try this place!!!!

First, I did not have an appointment which they welcomed me in away. Everyone in office was a…read moredelight and initiated conversation with me, or included me in theirs. Just the atmosphere has made me a customer for life. Highly recommend!

Many people like their cars but I LOVE my car. Needless to say, my first accident caused me quite a…read morebit of stress. The thought of having to entrust my baby to people I didn't know was as frightening to me as the actual accident. When I brought my car to Classic Collision, everyone from the receptionist to the owner understood how I felt about my car and ensured me they would care for it with the same loving attention that I would give it. I was very impressed with the updates that I received regarding the status of my repair. All the employees at this location are extremely nice. The technician, Chuck, that worked on my car did an excellent job! I have never been so pleased with a body shop. I will recommend them to all my friends and use them in the future for all my repairs.

They are so easy to work with! I received a call every Tuesday and Thursday about how my car was…read morecoming along. The lobby area was very clean. They did a great job fixing my car after I was in an accident.

Had my 2018 Santa Fe hit on the right front. Knew about the shop from a neighbor. Went and got my…read moreestimate to send to the other parties insurance company. When I got the ok from them to get it repaired, I was in at the shop within 2 days. They kept me updated on the progress with my car. I got it back within a reasonable amount of time for the amount of damage done. I would recommend this company to anyone who needs work done. I went to the Erlanger Shop and was very pleased with the repairs done on my Santa Fe. Thank You....

They do fantastic work and guarantee their work. Thank you so much. They're polite. Able to answer…read moreall your questions. If I can give him more than a five I would.Thank you for getting my car done.So fast

We've used them more than once, a quality job every time! Two thumbs up for them . They are…read moreprofessional in every aspect.

Had a great experience with D&J. My F150 was rear ended. Took it to them for the repairs. First…read moretime working with them, and was impressed. They were very understanding, informative and helpful. Very patient with the insurance company that really difficult dealing with. They got my truck fixed and it looks brand new again.

Took a car here for a quote/repair. My son backed into a friends front fender on their car. We…read moreheard a few good things about this place so we gave it a try. Took it in for a quote, quote was given, told would only take a few days drop off the following Tuesday. Dropped the car off, again told just a few days. On Thursday called for an update to which we were told by the rude receptionist that they were out to lunch and that someone would call us back. No call back. Called back on Friday in hopes the car was done. Again told the car wasn't quite finished but someone would call before the weekend to give us an update. Especially if the car wasn't finished. No phone call.... closed on weekend. Called on Monday told the car was STILL NOT FINISHED! I asked what was taking so long and they had no response. Finally on Tuesday we call and they say yeah it will be done at 5. I say well you close at 5. He said yeah be here before we close??? I said well ok. I asked why did it take so long and we were told that they are just behind. I said well I would recommend they update their customers as they say they will and that maybe they should have better customer service. I would not recommend.

If you live in the Florence area, do NOT use Bodies by Mikes. Due to their incompetence, they…read morecharged me $500 to have my car released to a different company. please see attached images of the calls out, plus the quotes with his forged date. After a car accident, they received my car on 8/18. I called on 8/19 to ask about getting some personal items out of the car, and getting a quote on the work. They said give us 2 days. I called again on 8/22 after not getting a quote, they acted like she had never talked to me, and that they will get me a quote by Tuesday. I expressed that I don't want to miss the quote because I know the storage fees start at that time. I called again Today, asking where the quote is. They said they didn't know I wanted a quote and assumed I didn't want to fix my car. Wtf?!? I've called over 3 times at this point, why would you ASSUME I didn't want my car fixed?? They transfer me to the owner. He says the front desk girls don't do quotes, and he never got a message from me saying I wanted a quote. It's not his fault, and I need to pay $800 in storage fees to get my car released back to me. After 10 minutes of going back and forth, he finally agrees to knock off 5 days from the storage fee. At that point, I just wanted my car as far as possible from their company, so I said to send me the bill and I will pay it. He sends me the bill 3 hours later, and he now has a tow charge added (even then they billed my insurance), AND has that he received my car on 8/13. They didn't get my car until 8/18!!!!!!!! I call him back correcting him on the date he received my car. He says he will review the cameras and call me back. An hour goes by, he emails me a new bill. Still towing added, with the corrected amount of days. I call my insurance company and ask for them to tow my car somewhere else. The new tow guy calls and says he will be there at 5:05, and he will ask Bodies by Mikes to stay there the extra five minutes to get my car. They told him absolutely not. He calls me and lets me know he will be there first thing in the morning. I say that's fine, I'll go ahead and go make payment on their fees. The office ladies were absolutely rude. Told me they weren't sorry for what happened and added an extra day of fees because they won't stay for the extra 5 minutes. I paid the fees and informed them that it will be towed in the morning, and to release it directly to him. I am beyond pissed. I would have moved my car the SAME DAY of the accident if they had been upfront with the fees, and would not have given them grace on taking so long with the quote. I figured they were a busy small business and was okay with it taking a while. I didn't think my messages weren't being given to the owner, since I was calling THEIR PHONE NUMBER. I would rather dump my beloved car into the Ohio River than ever let them touch my car again.

My car got hit while i was asleep and woke up and seen a nightmare. I called around and got…read morerecommended to go to Florence body and towing and Ali and the gang did a great job helping me out and giving me advice on how to go about things far as getting ahold of there insurance. They fixed the bumper on my car and it looks great. If you want great service and great work please go to them they do an awesome job. I highly recommend them!

Have used Florence Body and Frame recently on two occassions in last two years. One was repair fo…read moremy 2021 Lexus that had rear quarter damage. The second was on my classic Sky which was minor work. Service was very good both times. Work was top notch. Highly recommend.

I am so very impressed with my entire experience. My teenage son got rear-ended, for the second…read moretime (I know). I called our normal body shop in Florence and after three unanswered calls decided to try somewhere new. After one ring to Crones, I made an appointment to bring the car in the next day, Friday, for an estimate. After a mild freakout and a VERY long step by step run down of my sons weekend plans, I decided it was necessary to reschedule. The employee was extremely understanding, even though they had a full schedule for Monday, he said they could squeeze me in. He also gave me info for a rental car if I was going to leave it. When I dropped the car off, a mechanic came out and spent some time looking at the damage and answered my questions. Coolest thing ever. As soon as the estimate was completed, I received a text message with a link to all the paperwork and a completion date! Now my teenager can plan out the longest 8 days he has ever had. lol. The estimate was extremely easy to read and the repair costs were SIGNIFICANTLY lower than what I was charged 5 months earlier for the same parts/same repair at a different shop in Florence. Everything was replaced with OEM parts. I received updates via text and could go to the link at anytime and see specifically what they were working on. They finished the car 3 days early! I gave them a call to verify that the car was ready for pick up that Friday, they told me to come on by and the rental car company will come to them and pick up the rental. It was all so easy. The rear end looks brand new! It looks better than before the accident. There was a few places after the first accident that I could tell a repair was made, not anymore! They did a fantastic job. Everyone I spoke to was professional and friendly. I go to get into the car and they fixed the broken door handle! This is a 17 year old boys first car, I did not pay for a detail, the inside of the car was completely spotless and it smelled like actual flowers! I am so impressed with this shop!

Crone's has saved my car multiple times, I always think it's too far gone but they make it look…read moreeven better than before! The staff is easy-going, the quality top-notch, and the pricing is always reasonable and affordable.