I had a minor accident and took my vehicle in for what was estimated to be an expensive repair. I…read morebasically just traded a little paint, but this was going to cost me my deductible, and the claim on my insurance. Performance took a look, spent five minutes cleaning off the paint from the accident, and it looked like it had never happened. No charge! I've never had a Auto Body shop do that before. Ever. Usually it is quite the opposite. They have earned my highest recommendation. Hopefully I never need their services again, but if I do they will be the first call i make.

This place does great work; the repair they did on my car looks better than new, and the estimate…read moreI got was both more knowledgeable and a bit less expensive than the others. Ask for Jason. My impression is that he knows what he's talking about.

I've bought two Crosstrek's from this Dealership. The first…read moreone needed some touch up to the Bumper and I instantly knew the Quality of their work. A teenager ran into the side of my wife's car in May and he didn't have insurance. They fixed it like it never happpened. Would Definitely use them again. Brandon was Excellent and kept me notified with updates.

Amazing. Magnificent. Timeless. Caring. Honest. FAST. Reliable. My Toyota Avalon, my first driving…read moremistake, I ran it into a wall, don't ask why or how and I had to get it repaired. My insurance company recommended them, and after getting quotes from several places,I went with them. Rick is a car guru. Ordered parts for my car, kept me in the loop the entire time, communicated with me on all updates. I picked up my car and not only was it good as new but they also washed it inside and outside. These people are phenomenal at what they do. They deserve a lot of credit and kudos and being that it's not even a toyota facility, and my car was a toyota avalon. They got all the toyota parts, and quoted me a faster turnaround time, and about 1500 dollars lower in repair quote. Oh yeah, they also are part of something called "estart" with my insurance company, which means, the claim gets taken care of by them in very little time. Go, RUN to them as they are amazing. I will be sure to AVOID walls when driving from now on. Thank you RICK and the amazing team at joseph collision center.

First, I did not have an appointment which they welcomed me in away. Everyone in office was a…read moredelight and initiated conversation with me, or included me in theirs. Just the atmosphere has made me a customer for life. Highly recommend!

I was quoted a price and received a call telling me that more work had to be done. Raising the…read moreqoute up to double the original quote. Suggested that i have my insurance to pay it. I was paying out of pocket.

Many people like their cars but I LOVE my car. Needless to say, my first accident caused me quite a…read morebit of stress. The thought of having to entrust my baby to people I didn't know was as frightening to me as the actual accident. When I brought my car to Classic Collision, everyone from the receptionist to the owner understood how I felt about my car and ensured me they would care for it with the same loving attention that I would give it. I was very impressed with the updates that I received regarding the status of my repair. All the employees at this location are extremely nice. The technician, Chuck, that worked on my car did an excellent job! I have never been so pleased with a body shop. I will recommend them to all my friends and use them in the future for all my repairs.

They are so easy to work with! I received a call every Tuesday and Thursday about how my car was…read morecoming along. The lobby area was very clean. They did a great job fixing my car after I was in an accident.

Had my 2018 Santa Fe hit on the right front. Knew about the shop from a neighbor. Went and got my…read moreestimate to send to the other parties insurance company. When I got the ok from them to get it repaired, I was in at the shop within 2 days. They kept me updated on the progress with my car. I got it back within a reasonable amount of time for the amount of damage done. I would recommend this company to anyone who needs work done. I went to the Erlanger Shop and was very pleased with the repairs done on my Santa Fe. Thank You....

They do fantastic work and guarantee their work. Thank you so much. They're polite. Able to answer…read moreall your questions. If I can give him more than a five I would.Thank you for getting my car done.So fast

We've used them more than once, a quality job every time! Two thumbs up for them . They are…read moreprofessional in every aspect.

Had a great experience with D&J. My F150 was rear ended. Took it to them for the repairs. First…read moretime working with them, and was impressed. They were very understanding, informative and helpful. Very patient with the insurance company that really difficult dealing with. They got my truck fixed and it looks brand new again.

If you live in the Florence area, do NOT use Bodies by Mikes. Due to their incompetence, they…read morecharged me $500 to have my car released to a different company. please see attached images of the calls out, plus the quotes with his forged date. After a car accident, they received my car on 8/18. I called on 8/19 to ask about getting some personal items out of the car, and getting a quote on the work. They said give us 2 days. I called again on 8/22 after not getting a quote, they acted like she had never talked to me, and that they will get me a quote by Tuesday. I expressed that I don't want to miss the quote because I know the storage fees start at that time. I called again Today, asking where the quote is. They said they didn't know I wanted a quote and assumed I didn't want to fix my car. Wtf?!? I've called over 3 times at this point, why would you ASSUME I didn't want my car fixed?? They transfer me to the owner. He says the front desk girls don't do quotes, and he never got a message from me saying I wanted a quote. It's not his fault, and I need to pay $800 in storage fees to get my car released back to me. After 10 minutes of going back and forth, he finally agrees to knock off 5 days from the storage fee. At that point, I just wanted my car as far as possible from their company, so I said to send me the bill and I will pay it. He sends me the bill 3 hours later, and he now has a tow charge added (even then they billed my insurance), AND has that he received my car on 8/13. They didn't get my car until 8/18!!!!!!!! I call him back correcting him on the date he received my car. He says he will review the cameras and call me back. An hour goes by, he emails me a new bill. Still towing added, with the corrected amount of days. I call my insurance company and ask for them to tow my car somewhere else. The new tow guy calls and says he will be there at 5:05, and he will ask Bodies by Mikes to stay there the extra five minutes to get my car. They told him absolutely not. He calls me and lets me know he will be there first thing in the morning. I say that's fine, I'll go ahead and go make payment on their fees. The office ladies were absolutely rude. Told me they weren't sorry for what happened and added an extra day of fees because they won't stay for the extra 5 minutes. I paid the fees and informed them that it will be towed in the morning, and to release it directly to him. I am beyond pissed. I would have moved my car the SAME DAY of the accident if they had been upfront with the fees, and would not have given them grace on taking so long with the quote. I figured they were a busy small business and was okay with it taking a while. I didn't think my messages weren't being given to the owner, since I was calling THEIR PHONE NUMBER. I would rather dump my beloved car into the Ohio River than ever let them touch my car again.

Terrible place, I chose this place on bad instinct from other reviews. First I'll admit my vehicle…read morehad a significant amount of damage, but with that said, they first tell me the tow charge would be $125, I agree, weeks later they email me the assessment bill which they charged $225 for the tow, and have now had my vehicle almost 3 months, I didn't want to be rude and pushy so I would give 2 weeks at a time before calling for a status report, every time for 3 months now, I was told the same thing. Finally I decided to physically stop by, to find my vehicle in a garage like storage still with no bumper, and visibly little room around my vehicle for any work of any kind. My vehicle is still there, I'm still waiting, still hearing the same words. Do yourself a favor and save yourself of this regrettable decision.

Have used Florence Body and Frame recently on two occassions in last two years. One was repair fo…read moremy 2021 Lexus that had rear quarter damage. The second was on my classic Sky which was minor work. Service was very good both times. Work was top notch. Highly recommend.

They came right out and looked at the car and were honest. They were thorough with their examinationread more

Crone's has saved my car multiple times, I always think it's too far gone but they make it look…read moreeven better than before! The staff is easy-going, the quality top-notch, and the pricing is always reasonable and affordable.

My daughter continually wrecks our family vehicles. I continually take our vehicles to Crone's…read more They continually do exceptional work.