Dr. Elias is without a doubt the very best doctor I've ever had. First, she listens carefully and…read morethoroughly. Then, she asks questions to clarify what's you've said. She doesn't try to dispose of the patient with just a prescription. If necessary, she will order tests to help her decide on a next step. If the situation requires it, she comes up with referrals to HELP THE PATIENT find a physician to provide specialized care. Every step of they way, she explains what's happening and listens to your concerns. Last but not least, she follows up. Have you ever had a doctor who does every one of these things? I never did until I became a patient of Dr. Mirna Elias. She's the best. I've recommended her to two of my friends, and both have the same opinion of her. Also, Sierra Madre Community Medical Group staff are conscientious, professional, efficient and polite.

Dr. Elias: Very detailed, takes her time, very kind and thorough! She's my GP, two of my friends',…read moreand now my husband's too. Office has ample parking. Efficient front desk, and plenty of seating and clean rest rooms. The co-pay billing is via snail mail which is a drawback :( but that's just Sierra Madre Medical Group!

Dr. Moore is an exceptional doctor. She really cares about her patients, is as knowledgeable as she…read moreis comforting and treats them like family. Such a blessing to have her caring for my husband.

Dr. Ann Moore is a fantastic physician and an amazing human. I was recently hospitalized and she…read morevisited me twice a day, adjusting treatments and providing a reassuring presence during a health crisis. Her knowledge, expertise, and tenacity pulled me through the renal crisis. THANK YOU DR. MOORE!

One of the worst doctors I have ever seen. I have had a chronic illness for 5+ months and have been…read morespending hours upon hours getting tests and battling my insurance. I needed disability paperwork done and she berated me the whole time that I wasn't doing enough to get better, and made me cry in the appointment. She belittled me and talked down to me the whole time. Would highly recommend going somewhere else.

I had the pleasure of meeting Dr. Manvelyan Thursday August 27, 2026. I sought her out due to her…read moremany years as a physician. She spent the longest time, asking about my whole medical history. She was professional, kind and I felt so comfortable with her. I feel very fortunate to have met her. The staff is great too.

COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

If you are looking for a family doctor who knows you, greeting you, call your name and chat with…read moreyou like an old friend, care and look up for your health like your most reliable and caring elder, Dr. Sam Lee and Karen Lee would be your best bet. If you are looking for a clinic that is NOT crowded at ALL, when you are on time for your appointment and THEY ARE ON TIME too, here's your best choice. when you push open the door, and you see an empty waiting room, don't doubt yourself, you are at the right place, this is their way to ensure their high quality of caring for their patients. If you are looking for a clinic WITHOUT a grumpy face reception/front desk lady, it's time for you to call and make your appointment with them, Jessica is very helpful and willing to work with you to figure out all your insurance. Their staffs are the most nice, friendly and kind crew that I've never experience else where. (I've tried 4 different family doctors before I found Dr.Lee, it's been yearssss now, I still feel it is my luck to found and be able to build an long term or even life time relationship with this clinic.) P.s. and I forgot to mention, they have their own physical therapist in the house, mm hmm I know, that's awesome!! Candy, the physical therapist, She is sooo professional and extremely knowledgeable!! Ok I'm done, or it might be hard for me to book my own appointment next time lol

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

Doctor Hanif is one of ONE! He's been mine and my husband's doctor for a few years now. He manages…read moreyour full profile of health, will chat with other doctor's you have, will manage your medication(s) and vaccines and will work with you through travel, overseas or urgent needs. He never makes you feel badly and always talks to you about your health in a way that is necessary - but with great bed side manners. He is a life saver, honest, fair, kind and the best of doctors. He should win an award for his services - seriously. I had reached out to his office when I was overseas traveling for work several times to ensure that overseas doctors were making the best decisions for my health. I'll never switch primary care doctors and would travel from far to see him. After a heavy bout with allergies he worked with me to figure out what I was truly allergic to. He LISTENS! He takes your health SERIOUSLY! He is great at what he does. A TRUE PROFESSIONAL! I definitely recommend. 1000 out of 10.

Dr. Hanif is friendly and attentive. I've taken both in-person visits and telehealth and had a…read moregreat experience with both. The office is efficient and easy to schedule through Zocdoc or phone call.

Dr Mattai is the absolute best! She truly cares about her patients and takes the time to listen. I…read moreespecially appreciate how she works with her patients to determine the best treatment plan. She is top-notch!

Dr. Nalini Mattai is the best doctor ever. She's been my doctor for over 20 years and has the BEST…read morebedside manners. She is super thorough, and always takes her time to go over every detail about your health, makes recommendations on improving your health through preventative measures, and is genuinely concerned about her patients living a healthy life. I feel so lucky to be one of her patients since I believe she is not accepting new patients at the current time.

As good as it gets in health care. Dr. Jones is compassionate and goes the extra mile for her…read morepatients. Her staff is courteous and she is very knowledgeable about medicine and how to improve a patient's well being. She has been my physician for more than 20 years. I cannot imagine going to another doctor. Many times she has called to schedule a routine check up and a flu shot. She really cares about me and my family.

I was one of her original patients from Mullikan medical clinic in Arcadia. She is a wonderful…read moredoctor, but make sure you do exactly what she prescribes! If not, she will abandon you in your time of greatest need! I survived an ordeal that required a year of hospitalization. Upon release, she chose to not see me since I didn't follow ALL of her advice before becoming ill. Her personal assistant at the office is awful!!!! Too bad. She could have made my recovery much more easy, and am now doing all that she had prescribed. Guess you had better be the perfect patient.