The restaurant was clean and decorated nicely! The service and food could use a little more!…read moreService was like we were disturbing their free time, but they were still courteous. The food was just warm, not hot, but not cold either! Food tasted good , and I would give them another chance.

It was my first time in this restaurant and honestly with all the construction on the road in front…read moreof that area I imagine it stops a lot of people from going inside any of the restaurants. We were met with pleasant and helpful staff. Immediately when they heard we had never been there before they gave my granddaughter and I different samples of each kind of chicken ( blackened, spicy & bourbon)and their spicy steak fries. I could've just stood there and tried everything. It was so good! We settled on a meal each mine was bourbon chicken with mixed vegetables on the side and the spicy steak fries. I am not sure which chicken my granddaughter got. It was either bourbon or blackened, but it was also good. The large meal was $13 each & came with two sides & the main entrée. It is enough to feed at least three people. Generous portions for sure! Very filling and the flavor was just really great. I'm sure we'll be back again soon! I haven't been eating out as much because the food at a lot of fast food places is not very good but this was definitely good cooking!

Wverytime I come to this location on Derr they get my order wrong, and all I ask for is no…read morelettuce.... tonight I went and I have waited more than 10 minutes and only moved twice. not sure if they are having manNing problems but it's absolutely ridiculous.

This McDonald's is just horrible, we placed a $60 order at the kiosk in the dinning room, 35…read moreminutes to get our order? We noticed a couple of door dash drivers waiting even longer? To add insult to injury we had a hard time getting someone to open the rest rooms for us? We also noticed the drive through moved along just fine? WTF i guess the dine in customers aren't important. We will never be back, if this was the first time waiting for our order I would give them the benefit of the doubt, but never again!

Drive threw is usually pretty slow, but busy, and they only have one cashier at night. She was…read moreworking very hard, and seemed overwhelmed. My Big Buford was made correctly the way I like it cheese, lettuce, katchup, and mayo. They were pretty stingy with my fully loaded fries. I usually get a lot more. The cashier Lindsay did a great job though.

Menu is automated it's so annoying when you have others in the car who are indecisive and it keeps…read moreasking you the same thing. This specific place has Big girls with big attitudes. Find another job if you hate it so much. Not the customers fault that you're big and hating life Jesus Christ. Love yourself sweetheart. The annoying fact was we were trying to be nice and she was purposefully ignoring us when we tried to get her attention to ask a question in regard to our order.

I like making pasta dishes, so we don't go here often, I mean like once every 4 years, but now I…read morethink we should be going here more often. I got the loaded baked spaghetti, Richelle got the baked spaghetti. We did drive through, not bad on the time, since I think do have to bake the dish. Drive through staff friendly, service with a smile. Loaded baked spaghetti has sausage and meatballs, it's not home made, but it good enough. Plenty of sauce, and portion is well sized too. We got some bread sticks that were minis, they were a little crisper, which I liked. We got 5 boneless wings, garlic parmesan sauce. I liked the sauce it has a spicy kick, Richelle said to much garlic.

I came to the Springfield Location because my Nephew was in town and we wanted to go somewhere…read morethat would feed the family that wasn't too hard on the wallet. Fazzolli's did not disappoint. When my family said they were going to Olive Garden I said I'll pass. So they decided on Fazzolli's to accommodate me.The only problem I had, not being a regular I wasn't well versed in some of the names of items. When my brother asked our group if we should get the family meal in my mind I thought of a meal as a main dish, a couple of sides, some bread, dessert and a drink. Surprise, surprise, surprise. A family meal was actually 2 bowls of pasta of our choice, breadsticks and that was it. We had the Alfredo. When I make it I use a little more sauce and throw in some chicken for good measure . I didn't see the menu but I'm guessing I could have had chicken at a higher cost. It was tasty none the less. We also had spadetti, again when I make it there is more sauce and I like mine meaty. I'm guessing meatballs could be had at an additional cost. The spaghetti was good. Both dishes were well made. I liked the bread sticks. I still think it was misnamed. To be a meal at a minimum it should have had a salad or coleslaw and threw in a small sharable dessert. Our server was Yvonne. I hope Fazzolli's knows what an asset she is. She was friendly, kind, cheerful, attentive and her smile was genuine and made our dining experience even more enjoyable. She made sure everyone had everything the wanted or needed. I loved the way she interacted with the four children in our group. She worked tirelessly to attend to all the guests in our group and in the dining and keep the place clean. I was so hungry that I failed to take pictures of my food. I left stuffed and I promise on my next visit I'll take pics. I'm noticing that with bidenomics $6.99 is the new $5. My nephew and his wife both opted for Lasagna and recommended I try it next time. Next time I'll earn loyalty points. The loyalty points and the way Yvonne treated my family is what makes a regular of me. I recommend this location for those who want a break from burgers.

Now, I understand why this place is hardly ever busy during lunch and especially on the day I…read morevisited around 12:15. I pulled in and I could see all other restaurants around were packed but KFC had no wait at the drive thru. After this visit I clearly can see a correlation between them offering below average cold, stale food! I ordered a simple 5 strip meal that included a side, drink and biscuit. The size of the chicken strips were laughable and for a second I thought I might be getting punked! The largest of the 5 strips was about the size of my index finger but the rest were closer to the size of my pinky. I have average size male hands. They contained about 75% breading and 25% what I believe is chicken. The mash and biscuit were better and what I remembered them being from when I use to enjoy KFC on a more regular basis. The employees were nice and besides giving me what seemed like mostly over breaded anemic chicken, they offered good customer service. They made sure that I had my complete order with all the extras I needed. This was the first time I had been back to KFC in a while and I think I am now remembering why I stopped visiting in the first place.

The staff is super friendly they where getting a $300 order when I ordered my food they handled it…read moreprofessionally, I had to wait over 25 minutes for my food but they cooked it fresh and gave me a mini chocolate cake for my wait. So the service definitely on point the restaurant isn't to bad looking the restroom could be cleaner but the seating area was clean. Food was hot and fresh I'll probably visit this location again!

Every time we visited our daughter we stop in Springfield Ohio to riding canes. Wonderful food…read morealways clean and decor wonderful. People that work there always smiling helpful. My wife and I are disabled they always go beyond to help us out.

Stopped in to get two chicken strip dinner boxes, They didnt ask for a sauce preference so we told…read morethem at the window just for them to charge us for sauce that we thought would come with the meal (There was none in the bag). I realize this isn't a huge deal but for someone who drove 30 minutes one way for a food chain that preaches about customer service you would think they would do better. Rude staff and just overall a waste of time, so if you value your time and money, just go somewhere else!

I haven't been to Wendy's in this area for a long time. It's so difficult to maneuver the traffic…read moreon E. Main Street I think a lot of people would rather not stop here. Plus, it really looks like it needs a facelift after all of these years so it probably won't be some folks first choice. Anyway, back to food. I really thought an apple/ pecan / grilled chicken salad sounded great, and it was, except for all the brown, weepy lettuce. I actually understood that because lettuce at all the markets I go to have the same issue but I don't know why? I haven't been able to find a decent head of lettuce for a long time. I usually hit Kroger for produce, but I also look at Walmart or any of these same stores in different locations. It's just odd to me that they all look brown at the core or they seem slimy. I don't have a farmers market nearby that I know of but I need to try that if possible. The salad was still good and I was happy they remembered the pecans and dressing. So long story short, , I'm definitely getting another chicken, pecan, apple salad!

Needs to work on customer service skills went to get breakfast and the individual taking my order…read morehad an attitude,as well as didn't make the simple order of BLTcorrectly and to make it worse the food when received was cold

Good food, check; drive-thru moves quick, check. Service at the window - so above and beyond it…read morewas astounding! The employee at the window was so kind; so thoughtful; so efficient and so quick - it has quite blown my mind. I love East Main Street Arby's so much!

Stopped in last Friday about 6:40 pm . Got well waited on and the dining area was clean with the…read moreexception of a sticky floor everywhere. Was surprised that on of the young girl workers locked the main door to the parking lot as people kept coming up and leaving as they were not able to get in and it was still way ahead of 7pm