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Leduc Moving & Storage

4.5 (4 reviews)

Services - Leduc Moving & Storage

Out-of-state moving

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Two Small Men With Big Hearts

Two Small Men With Big Hearts

(66 reviews)

We had Harold and Brandon do our move on Saturday July 12th,…read moreThe move was just like it was promised they called before arriving just like promised and were right on time. Both were greatly professional in every way. I would recommend this company for any move very professional and no surprises at the end quote I was given was correct, we have another move coming up in a couple of months when out new place is finished,,will use these guys again in a heartbeat hopefully we can get Harold and Brandon again.

Yesterday, my elderly grandmother experienced the most stressful, chaotic and abusive move in her…read moreentire life. It's important to set the stage here and share some pertinent information: - She was moving from an independent living facility to an assisted living facility. Now, yes, that kind of transition can be difficult for older folks, but the relevance comes in with 3.2 km the amount of stuff that required moving. For month's prior, the great purge occurred, where anything that would not be needed in the new facility was sorted and donated. This left two dressers, a loveseat, a chair, a clock, one end table, small kitchen table with chairs, and a wall unit and 20-25 totes. Everything was packed, all that the movers were contracted to do was wrap and move furniture. - The move was booked with Jason C, on July 12th, with a quote of 3-5 hours (at $159.00 per hour) plus a truck, travel, equipment and basic coverage charge of $159.00. Also a fuel surcharge of 5%. This meant, if it took the full 5 hours it would be $795.00 + 159.00 = $954.00. A $100 deposit was paid in order to book, which would be deducted from the final bill. This quote also specifically says that the rate includes 2 professional movers. (Remember this, it's important!) - The plan, which had been communicated at the time of booking was that there would be two unloading sites, 1 being 3.2 km (7 minutes' drive) from the pick-up site, and 2 being the final destination and 4.9 km (13 minutes) from site 1. The truck, driven by Tom (who was not in uniform) arrived at 9:33 AM (booked to arrive between 9 and 10 AM). Immediately, the swamper/other mover (Jesse) gets right to work, moving the smaller stuff to the truck. He certainly was driven, which was incredibly helpful, because all Tom did was sit on his cell phone and argue with the person on the other end, after he wrapped a dresser and the clock. Frustrated in watching Jesse working his butt off solo, (and knowing that Tom's screw-around time on the phone was just doubling the cost of the move) my dad steps in to move to small items (a grocery cart and a walker) to the truck. Tom tells my mom to tell my dad to stop. Was it for liability purposes? Oh no, he said my dad that him helping was SLOWING HIM DOWN. Slowing him down from what? His uber-important phone conversations?? Finally, the first load is finished in TWO HOURS. Two hours to load 20ish easily stackable totes and 10 pieces of furniture. But of course, it takes that long when only one of the movers is doing their job. They then went to site 1 to unload some of the furniture, which took 25 minutes longer than it should have. It took them 40 minutes to travel 3.2 kilometres on what is typically a 7 minute drive. Upon arrival, Jesse gets out of the vehicle and begins moving the end tables and tried to move the wall unit on his own. Tom has yet to exit the vehicle, instead choosing to perform his very important phone calls, and have a social hour with a neighbour. This frustrated my aunt who was at site 1 to receive the large furniture, because the other mover Jesse, couldn't do it alone, so she told Tom that he needed to start helping Jesse to get it done. That she wasn't paying him to sit on the phone. His response? He was ONLY a driver and couldn't assist. Of course, she gets angry - she paid for TWO movers. She gets in touch with Randy, who is eager to get off the phone with my aunt, to speak to his driver. He wouldn't let her express her concerns whatsoever. Now don't get me wrong, I've worked many, many years in customer service, and I understand the annoyance of Karen's. But my aunt was not one of those, and if Randy had taken the time to at least HEAR the issues, things would have likely been resolved quickly. It's concerning that only the employees word goes. I'm sure he told them he was taking a quick 10-minute break and didn't disclose that he had been on the phone all morning, not doing his job. And I'm sure he didn't tell his boss he informed the customer he was only a driver. She asks to be escalated to Andy who also doesn't provide any customer service or resolution, but it does get Tom out of the vehicle to assist with moving the wall unit to the top of the stairs. Finally, what needed to be unloaded here is done, and the driver and the mover set off to site 2. This should have taken MAYBE 20 minutes, so why did it take them 45 minutes?? Keep in mind, that now, since we are past the 3-hour mark, time is charged in 15-minute increments, so that extra 25 minutes sure counted. They finally arrive at site 2, and shockingly, Tom carries in two things (one in each hand). When he sees my grandmother and mother in the suite the first thing Tom does is approach my mother and grandmother and with a cocky sneer says, "This move is going to take SOOOOOO long now". Dearest gentle reader, I'm sure you can put two and two together and can clearly understand that out of spite, Tom was now informing them that it was going to take eve

Workwell Moving - Cash is nice, but we also gladly accept major credit cards!

Workwell Moving

(1 review)

Just had a move completed by two employees of Workwell Moving when on my first call to Dave the…read moreowner he said he would be there to do the move. They were friendly, careful (slow) and very cautious and everything arrived fine although my move was only 6 blocks away. I had a small move- 1 bdrm suite, 1 dining room suite, 1 sofa, outdoor furniture set, disassembled shed, and some various items like a bike, lawn mower, wheel barrow, bird bath etc. NO kitchen to move, NO bathroom, NO clothes, NO boxes of personal items as that was all done ahead of time. The estimate was that it would take 2 hours using two men. Sounds reasonable. Well it took them 6 hours to move and unpack, and they had to make 2 trips. Also they did not show up on the scheduled date. Two house moves were booked on the same day, and considering that mine was a short and quick move, I was booked in for 7pm. When they called the night before to confirm I specifically requested that they call me throughout the next day to alert me to how their first move was going. I said I was flexible and could meet them early if they got done earlier. Well I was still waiting at 6pm for a call with my own helpers there, and we had begun to move things out of the garage onto the driveway for easy access. My helpers had disassembled my shed so my shed items were now outside unprotected/unlocked. I was told at 6pm that they were not coming at 7. I was offered 9pm, which would entail moving in the dark, with tired, hungry, cranky movers or book it for the following day. A second phone call came with an apology and a 10% discount. One star earned.

From the owner: Workwell Moving Specializes in Residential Moves in the Greater Edmonton Area - within Edmonton…read moreand all over Alberta.

The Mover Guys

The Mover Guys

(19 reviews)

Absolutely a great experience. We called for unexpected move that we needed right away and they…read moreaccommodated us. The company managed our move August 13, 2024 and the two movers who came were so polite, respectful and professional. They were quick, cautious and managed to move all our items without any damages. The rate that the company charges is very reasonable and affordable. Absolutely I recommend The Mover Guys for anyone needing movers. We will definitely use them again.

charges, which i think not fair to pay at all. 1…read moreResponse from the owner 5 years ago I did explain to Natasha the cost of the move and how we charge. She did say she understood at the time of the booking and the day before her move as well (we always call a day or 2 before the move date and go over all details again). We also go over the invoice and all costs before we start the job as well. We always make sure the customer understands everything before we proceed and if we are told that all is understood, then we assume it is. I did explain everything again and again for about a half hour the next day to her boyfriend and he would not listen. Mylene 1 review 21 hours ago New Such great service, friendly staff and incredibly efficient. Thank you ! Sandra saturley 17 reviews 3 years ago Glen Brydges 5 years ago Response from the owner 5 years ago Thank you for your great review. Stephen Cornish Local Guide·211 reviews·150 photos This should be a no star review. I hired The Mover Guys for a small, 1 bdrm move. There was no large furniture to move, aside from a two cushion sofa. No Bed, No TV, No Stereo System, No computer. I was also moving 300 metres to another build just north. I was told it would probably take 1 hour plus 1 hour travel and was quoted $300.00. They showed up late. Took 3.5 hours and charged me over $700.00 They also broke an antique, blaming me and the manufacturer of the piece for the damage. The supervisor, Jesse Toore (please remember this name), showed up and told me that these things happen and there wasn't anything they would do. After showing him that the damage was clearly the movers fault, he suddenly "knew a guy" who could fix it. Keep in mind this is an antique and my grandfather's. I said fixing it through an unknown wasn't what I wanted. Jesse then told me he could ask his boss for a discount on the move, but I had to pay the total amount immediately, and he would get back to me. He then "accidentally" got the math wrong three times and added a credit card fee, despite the fact I wasn't paying by credit card Jesse Toore has no boss, he is the boss and only listed employee of the business. He is the Operations Manager and Principle Owner. It has been over 24 hours, and they are now refusing to do anything. They are not professional. They care very little for their clients or their property. They are incredibly inefficient and will suddenly find reasons to charge you extra fees, they never mentioned during their quote. *Note* After more unpacking, I discovered glassware had been broken, & they even managed to lose some of my clothes! If you shake hands with Jesse, count your fingers afterwards.

Leduc Moving & Storage - movers - Updated May 2026

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