In December I was working and the entire sole of my boot came off in the snow. My fav pair of…read moreboots from Merrill that I've had for over 10 years. I was heartbroken. Googled boot repair and Cedar Grove Bootery came up so highly recommended that I got my hopes up that these boots could be made wearable again. Well this afternoon I brought my boots to this gentleman (whose name I didn't get). The shop is well organized and of course full of boots! He examined my boots and regretfully told me that as a professional he could not in good faith recommend putting any more money into this pair of boots and that he would recommend buying a new pair. He looked at me so sympathetically-knowing I had an irrational attachment to them. He said he could take my money and repair the boots but they wouldn't last and he wouldn't want to do that kind of work. So I ALMOST asked him to repair them anyway. But when a pro is telling you your boots have died, it really is time to accept that your boots have died. I have tremendous respect for someone who has such high standards that they will turn down work if they know the result won't be up to snuff. I have ANOTHER pair of broken boots that I plan to bring there especially now that I know he is a trustworthy craftsman.

Leroy is an expert shoemaker. He will treat your shoes with great care and decades of expertise…read more And he is a really nice guy!

Thanks to Yelp I've found my local shoe repair shop! This is…read moreliterally a mom and pop shop run by a husband/wife team that wants to provide their customers with high quality work. They have brought my overly worn, ripped and extremely dirty suede boots back to life! I have the hardest time finding tall boots that fit just right, and when I finally found a pair of course they had to cost me an arm and a leg. So obviously I wore these boots until they had no miles left. (Or so I thought). I stowed them away for a year never having a chance to get them repaired until now. The owner put a new heel edge at the bottom, did a miraculous patch job on this huge rip, and cleaned them up so well that they look brand new! Took a week to do and cost about $50. I cannot thank them enough! Already brought another pair of boots to them and can't wait to get them back!

Been coming for years - excellent work, fair prices, usually no problem getting a parking spot - I…read moreget both HANDBAGS and shoes fixed here, never a problem, always fast great work for very very fair prices! THANK YOU!

This is an exceptionally good leather store that has recently moved from Willow mall to the Garden…read moreState Plaza mall. They've been in business for decades and have a stellar reputation among their loyal customer base. Both the wide selection of men's and women's jackets are well crafted and stylish. They also do custom tailoring, creation designing and alterations for their outerwear and back up their work with a guarantee, a hallmark of great customer service. It's a local mom and pop operation, reasonably priced for the quality and are very friendly. Highly recommended. I'm a customer.

Leather and Shoes is a small leather goods store on the 2nd floor of Willowbrook Mall. As the name…read moreimplies they deal almost entirely in leather goods, primarily jackets and shoes, though they also have a few hats and leather care accessories. On my first visit I came in around 8PM, maybe an hour before close, looking to purchase a new jacket. Long story short, the stuff all seemed pretty high quality, the pricing was reasonable, and the employee on site (the owner possibly?) was extremely helpful. When they didn't have the style I wanted in my size, I was told they could have it over in a day. In the interim he showed me a number of other styles they did have based on my stated preferences. In the end I walked out with a buffalo hide jacket I really liked for about $230 if I remember right. I'd check them out if you're in the market for a jacket. They seem to know their stuff and have a decent variety of styles and sizes.

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

Great!!! So happy! A puppy chewed one of my tall Northface boots, and I was super bummed at the…read morethought of just throwing them away because one was still prefect. I called a couple of places and explained what happened to them, and asked if they might be able to just shorten the boots. They all said "we don't do that kind of work". Then I called Montclair shoe repair (in upper Montclair) and the gentleman said bring them in! Less then two weeks later my boots were ready. They were perfectly shorten. Happy with how they look and that I didn't have to throw them away. Thank you!

Doesn't deserve even 1 star. I brought my broken zippered sweater to them; they said they would…read morerepair it. Now the zipper can move up and down but cannot be separated. I can't put the sweater on - the zipper won't open. The owner was rude, said Too Bad, didn't offer to return my money or even apologize for ruining the sweater. DONT USE THIS STORE! I am reporting them to the better business bureau.

I've lived in the North Bergen area for almost 7 years. Luckily, I've never needed a cobbler; until…read moreabout a month ago. Looked up some places, but the reviews weren't so great. My wife found Mr. Maksoud's. At first I was a bit hesitant, but gave it a shot. The place is exactly what I like. Small, the smell of leather and shoe polish that greets you upon entering. Shoes and handbags strewed about. And in the middle of it all is George. Positive, quick with witty retorts, and busy working. He put new heels on a pair of old Cole Haan boots, that I wasn't ready to let go of. George even said they are nice and worth keeping. After about 9 days, I returned to pick them up. The work was great and the price was excellent. 40 dollars. Other places in the area would have charged double. I'm so glad my wife found this place. George also makes keys.

Whoever claimed the Louis Vuitton Neverfull GM could handle 100 kg with a single handle was clearly…read moreliving in a dream world. I mean, have you seen that handle? It's as skinny as my patience on a Monday morning--charming, sure, but not exactly built for heavy lifting. After dragging my tote across the globe and using it as a makeshift suitcase accessory, the inevitable happened: the handle started to part ways with the bag. Naturally, my first thought was to consult the LV store for repairs. When they quoted me a jaw-dropping $400 for handle replacements, I nearly choked on my avocado toast.Why shell out that much when the bag itself cost me $750 back in the day? And the repair time typically range from 12 to 26 weeks!!!! Time to shop around. Here's what I found: * Leather Spa 55 (NYC): $200 per handle. * Rago Brothers (NJ): Two new handles for around $395, or repairing one at the base for about $125. Basically, not much better than LV's offer. Just when I was about to resign myself to a life of broken bag straps, I stumbled upon rave reviews for Mr. Maksoud's Handbags & Shoe Repair. Words like "reasonable," "quick," and "great job" were being thrown around. Intrigued, I decided to give it a shot. Mr. Maksoud did not disappoint. He quoted me $200 for both handles, but since I brought my own leather handles from Etsy (because I'm resourceful like that), he only charged me $50. In just a week, he transformed my bag from tragic to magic. I couldn't be happier! Oh, and did I mention? Mr. Maksoud is quite the handsome gentleman. Highly recommended!

After purchasing a jacket last year with Aladdin, USA refuses to honor an agreement to place…read moreadditional numbers on sleeve. Their policy seems to be that any alterations are done in Spring/Summer. If your child needs ANY work to their jacket during the seasons during which they will actually USE the jacket (Fall/Winter) - too bad. This is horrible customer service. These jackets are primarily worn by students only for a couple of years in HS and to dismiss the possibility of an alteration is a poor business practice. Be warned!

High-quality jackets! Professional and very friendly customer service. The website is every…read moreuser-friendly and the jacket builder is a lot of fun! Overall an easy process with great looking jackets for all ages!

Plz don't come if you don't want to ruin your day!…read more I've been to this shoe repair store three times, and unfortunately, my most recent visit was extremely disappointing due to the rude and unprofessional attitude of the staff member there. The boss was fine, but the staff was truly rude. Dealing with such a thing on Saturday literally ruined my weekend. Therefore, I wish to share the whole story with you guys here. On my third visit, I clearly told the staff that I didn't want to spend too much on an outsole replacement, since this particular pair of shoes only cost $95. I even said that if the cost was too high, I would prefer to buy a new pair. The staff assured me the job would be $35, which I agreed to. However, when I returned to pick up the shoes, I was suddenly told the price was $85. I felt helpless since there was no invoice given, and the service has already been done. When I questioned the change, the staff became rude and dismissive, showing a very negative attitude rather than calmly explaining the misunderstanding. It turns out the $35 quote was only for the heel--not the full sole replacement--which was never made clear to me. Thankfully, the boss stepped in and agreed to a $50 charge, which I accepted. But the damage was already done in terms of the experience. After the boss agreed on $50, the staff becomes even more rude to me. This is the reason why I would like to share this experience with everybody else to help your guys avoid such experience. What made this worse is that I had already been tolerant in the past. For example, during a previous service, the staff got black oil/dirt on my shoes which was a pair of brand new Saint Laurent sandals with retail price $770 dollars before tax, but I chose not to complain and continued to support the business. I expected a little more care and respect in return. Please refer to the attached pic for more details. After this last visit, I've lost trust in this store. I don't recommend going to a place where simple communication turns into conflict and customers are treated with such negativity. There are many other stores out there--choose one that values honesty and respectful service.

My husband's special leather loafers needed new half soles. The cobbler showed us two types of…read morequality half soles that could be used. We chose one and returned a day later to beautifully shaped and finished shoe soles. What a wonderful service!

I've had my heel tips replaced here for my designer stilettos. They don't last as long as I'd like,…read morewhich was a bit disappointing after only a few wears but when I'm in a pinch, they've come through with same-day service, and that alone is worth a solid 4 stars. The cobbler himself is very kind, which makes the experience even better.

I was greeted with a pleasant smile and he sold me other products that I asked for besides…read morerepairing my shoes! I would recommend this shoe repair shop to my friends and family!