Park Family Dental truly sets the standard for top-tier oral care. This is a family-run dental…read morepractice that combines the highest quality dentistry with genuine, personal attention to every patient. I've been a patient for almost two years, and my teeth honestly feel like they're at their absolute best. As an avid coffee drinker, having white teeth matters to me--and their Zoom whitening service is AMAZING. The results are noticeable and long-lasting, and the process was comfortable and professional from start to finish. Their sweet RDA, Sara, was incredibly helpful, patient, and thorough!! What really sets this office apart is how attentive and proactive they are. During my last cleaning with Jordan (who is an extraordinary hygienist, btw,) I mentioned that I had recently learned I have sleep apnea and that a C-PAP machine wasn't a good fit for me. Dr. Ardita Ormeni took the time to listen and then created a custom oral appliance to help me sleep better--life-changing care that goes well beyond routine dentistry. The entire staff is friendly, personable, and genuinely caring. The office is beautiful, spotless, and equipped with modern, up-to-date technology, which makes every visit comfortable and reassuring. If you're looking for exceptional dental care, a warm and welcoming team, and truly personalized treatment, I highly recommend Park Family Dental. Your smile--and your overall health--will be in the best hands!

I made a visit to discuss options for implant care and maintenance. They were extremely helpful and…read morefriendly!! I recommend them highly!!!

I recently visited this office for a routine cleaning, which itself was fine, but the experience…read morethat followed left a much stronger impression--and not in a good way. After the exam, I was informed that I needed several cavities addressed. That part wasn't surprising. What was surprising was the financial process that followed. The conversation felt less like a healthcare discussion and more like sitting across from a finance manager at a car dealership--focused heavily on cost breakdowns and payment structure rather than care. The most concerning part: I was told I needed to pay a $100 deposit just to schedule the procedure. While I understand deposits in certain contexts, this felt out of place in a healthcare setting. Patients are already committing to treatment and cost--adding a pay-to-book requirement creates an unnecessary barrier and, frankly, erodes trust. Yes, the deposit is applied toward the final bill, but that doesn't change the principle. Patients shouldn't feel like they're paying for access to care. Healthcare--especially dentistry--relies on trust, transparency, and patient-first thinking. This experience leaned too far in the direction of financial policy over patient care. If you're exploring dental providers, I'd encourage you to ask upfront about payment practices and find an office whose approach aligns with your expectations. There are plenty of great providers out there who prioritize patient experience alongside clinical care. Unfortunately, this wasn't one of them.

STOP. READ THIS BEFORE BOOKING AN APPOINTMENT…read more TL;DR: Incompetent billing department turned a common $250 out-of-pocket procedure into a $1,000+ financial headache. They will lie to get you off the phone, then ghost you completely. Zero accountability or care for supporting patients financially through proper claim filing, even when you handle-hold them to what needs to be submitted to insurance. I'm writing this review to warn others about the incompetence I've experienced with this dental office's insurance handling. What should have been a straightforward scaling and root planing procedure in January 2025 has turned into a year-long ordeal that's now costing me an additional $800 out of pocket; money I shouldn't owe if they had done their job correctly or followed up when I did their work for them. The Timeline of Incompetence: January 2025: I had scaling and root planing done. Paid $248 out of pocket at the time of service. The office led me to believe this would be pre-authorized with my insurance. It wasn't. July 2025: My claim was denied by BCBS Dental due to insufficient documentation/justification from the dental office. Then the resubmission was also denied. According to BCBS, the office apparently just copy-pasted some generic justification on the resubmission without providing the actual clinical details required. I was not notified of either denial by the dental office. Here's what makes this inexcusable: This is a common procedure. The office literally wrote a blog post about it (https://www.leanderdental.com/blog/deep-cleaning/) and emailed their entire patient list promoting it in the middle of last year. I've even had this exact procedure done successfully with a previous dentist who had zero issues getting insurance to cover it. Yet somehow, this office couldn't figure out how to document it properly? The worst part? They never told me about any of this or my increased financial responsibility. August 2025: I only discovered the problem when I started receiving monthly statements for $791.86. When I called, Christina in the front office claimed they were "waiting on a decision for the resubmitted claim." So I called BCBS myself and learned the claim had already been denied a month earlier. I had to do their job for them. BCBS gave me detailed guidance on exactly what documentation was needed: pocket depths, bone loss measurements, crestal bone level greater than 2 mm apical to the CEJ, radiographic evidence, etc. I called the office back within an hour with these specific instructions. Christina assured me they would coordinate with my hygienist and resubmit with the proper clinical details. I was advised to ignore the statements for the time, as the claim would be re-submitted with greater supporting narrative / details. That never happened. The Final Insult: January 2026: Over ONE YEAR after my procedure, Zarika from the office finally called about my outstanding $700+ balance. She informed me they had resubmitted "as a courtesy" the one time and would not be submitting again. This directly contradicted Christina's promise. I explained the entire situation and referenced my previous conversation. Zarika said Christina would call me back within an hour. I never heard from them. I followed up with an email to the office, but never heard back by email either. The office will make promises to defuse an uncomfortable phone call, but won't do the work to actually follow up on the patient's requests/needs. They don't seem to care that a $250 out-of-pocket procedure becomes over $1000 out-of-pocket, despite the patient explaining to the billing department EXACTLY how to avoid that, per insurance. What This Means: Either this dentist performed dental work that wasn't medically necessary (unlikely), or - more probably - the front office/billing department is either too lazy or too inexperienced to file insurance claims correctly. This office failed at every single step: * No pre-authorization despite implying there would be for an expensive procedure * No proactive communication when the claim was denied (twice) * No proper follow-up / claim resubmission even when I communicated to them the exact documentation requirements * Conflicting information between staff members * Broken promises about callbacks * Zero accountability I'm now stuck with an $800 bill because they couldn't be bothered to document a routine procedure properly, communicate honestly about my claim status, or follow through on their promises. Thankfully, I proactively cancelled my other appointments with the office for ongoing dental procedures, pending a successful resolution to this issue, which didn't happen. So I saved myself additional headaches and high out-of-pocket costs. Find a dental office that actually knows how to handle insurance claims professionally and treats their patients with basic respect. If you've made it this far: Please give a Thanks reaction if you've had a similar experience.

Dr. Tay has taken care of my family for 3 years now. He and his staff are always welcoming,…read morecourteous, and helpful. I've had multiple old crowns that needed repair or replacement, and Apple Springs Family Dentistry has always provided top-notch care. Hands down the best dentist our family has ever had!

If you're a new patient, as of the time of this review, don't bother, as they are not accepting new…read morepatients. Nowhere does it say this on their website, and on my insurance company's, (Principal), website, it clearly states that they are accepting new patients. Also, don't use the scheduling portion of their website, after I did last Friday, I was informed that patients have to call to schedule. What a waste of my time.

Great dental experience all around. They accept most insurances, and are thorough in explaining…read morewhat's needed with clearly explained cost for the next appointment(s). Dr. Mathew and staff are knowledgeable, kind, and helpful.

I have been coming here for years, and they gladly cleaned my teeth no problem. I tried to book…read moreagain this week, and get a wonderful customer appreciation cancellation by Dr "Eat That Radiation" Mathew DDS, because I refused the the X-Rays. It. Is. Just. A. Teeth. Cleaning. It's not rocket science, and it's never been an issue before, until this "doctor". I even offered to take the X-Ray if Dr Eat That Radiation would come sit in the room and take the x ray too... but magically that was declined, because why would they want to increase THEIR exposure to radiation? I strongly recommend going to a different dentist, versus be forced into their ramdom new "policy" here. Just an awful experience. It's a teeth cleaning, save your "smart dentist" talk about policy. Everyone knows what your radiation and flouride cause now, game is up.

Dr. Miller is full-time dentist there now. Some staff turnover when business first changed hands 5…read moreor so years ago and in the middle of COVID. I am much happier with them now. Dr. Miller brings new eyes and treatment plans. If you need something it is done same day if possible without reschedule. He doesn't recommend a whole lot extra you don't really need. Reasonable prices for great services. The staff there are so sweet. Office manager is very helpful working through insurance issues. All are professional.

Dr. Matthews and Jessie are awesome. Newer equipment makes it easy. The mouth guard suction combo…read moreis nice and made my work easier. The front desk staff are really nice and know you by your face.

Absolutely hands down best dentist office for children! The staff is super helpful and informative!…read moreMy kids love going to dentist here. Who says that? Lol Thanks for the great customer service and taking good care of my kiddos!!

I have been taking my daughter here for a year or so (she is now 4 years old) when they were…read moreinitially called Red Balloon Dentistry for Children and the staff and Dentist were always so sweet! They have now changed their name to Dental Plus and work on adults and I made an appointment for myself. Dr. Sheth and her staff are amazing! Dr. Sheth was very thorough and sweet. She answered every question I had. I would highly recommend for not just your children, but for the parents too!

I have been going to Perch Denistry for a year now. My dentist Dr. Denise Cua is an outstanding…read moredentist. She really cares about you as a patient. For example, last year I had a Crown inserted and after i had some pain. I went back and she had to even my bite out and the pain left. She didn't charge me for the follow-up plus scheduled another follow-up in case it didn't alleviate the problem. The staff are very nice and considerate to your apprehensiveness to visit a dentist. They offer you bottled water or coffee as you enter. They also greet you with the name you wish to be called. They also work with your insurance provider the best they can and go over costs before starting. I sort of hate the xray part when they put the shield in your mouth. But Beto the xray tech goes slow and tries to allieviate your uncomfortableness. The hygentists that work with Dr. Cua are friendly and are caring. Helping you setup the TV to watch and listen to while they work away. Also giving you a pillow and leg rest if you want. They work well with Dr. Cua as scrapes off the plaque and calcium build-up. Keeping your mouth rinsed and clean. They then polish after Dr. Cua finishes. Although I don't love visiting the dentist. I do love my experience at Perch Dentistry with Dr. Cua and her staff. By the way I had no cavities on this visit and my gums are looking much healthier! So if you haven't seen a dentist in awhile give Perch a call and start the process of having a cleaner and healthier mouth!

Staff is amazing! Very informative before performing any procedures. They really do their best to…read moreeducate patients. Never felt like they were trying to get more money out of me which I really appreciated.

Such a warm and welcoming dental office. My whole family has always been treated with kindness,…read morepatience, and genuine care. Special shoutout to Dr. Hanson, Ms. Colleen, and Ms. Nancy for taking extra care with me and my fiancé and for making my young sons feel comfortable and heard during their visits. I especially appreciate that they are never pushy and always take such a gentle, understanding approach with them. We are very grateful for this office and highly recommend them!

The billing manager is the most disrespectful person I have ever encountered at a dental office and…read moreI have been to many due to dental issues. I had gotten work done last August at another Renken. I made an apt here since I now moved to Leander and was still in pain. I had gone to another dental office (not Renken) in April or May and was advised that I would need the crown replaced if the pain didn't subside and since it was done within the year timeframe to go back to the office I had gotten it done. I thought all Renkens were contracted together and was not told EACH IS SEPARATE until after the appointment. That isn't even the main reason I am upset. I am upset because the billing manager tried to insinuate it was odd I waited so long. First of all I wasn't asking for a refund so not sure what I would have to gain. I only wanted the work redone. Maybe some people like having dental work done again for fun but that isn't my idea of a good time. She needs to learn proper etiquette such as how to properly speak with customers and understand dental billing with insurance. Work is normally guaranteed for at least a year. The other staff was nice but I would caution going here since she unfortunately needs further training and coaching. I will be contacting the general manager here as well as leadership at Renken for her to get proper training. Lucky for me my job is to find people online that may not be listed so shouldn't be hard to get in touch with Dr. Renken himself even though he is in another state. It appears this is a known issue as well if you look at other reviews. Luckily I do not bunch all Renkens together and feel bad for the dentist and non billing staff because they were nice. True they should have stated they were all separate PRIOR TO THE APT as I would have never gone to this location. So I will be addressing that as well as it is very confusing.

Our entire family has been going for years and they're great…read more Dentists and clowns kind of freak me out but they ease my mind each time .

Josh is not trustworthy! He will lead you to believe everything is ok and a year later you will…read moreget a huge bill. Got a flipper for my spouse and had to pay ywice because the 1st one did not fit right, then they blamed the patient for it.

I have waited almost a month for my new crown to be fitted. Apparently they are only open for 2…read moredays per week. My temporary crown fell out two weeks ago. They canceled my appointment twice , then I have had to wait another two weeks without knowing what is going on. They did not call me to reschedule. When I call them it's an answer machine. I paid for the treatment but have heard nothing. I've never been treated like this by any dentist before. Shocking disregard for their patients and their business. I will never use castle dentists again.

I have had so much trouble with Castle dental. They charge you for a consultation that last two…read moreminutes and then tell you you need some specialty work done. It took me almost 3 weeks to get an appointment only to find out later when I got there that their specialist is leaving the practice they won't have time to do my work. I drove all the way out to Georgetown from Leander only to find that out. There has been so much confusion and lack of customer service and I am totally done with Castle dental.