These people are so friendly and professional at the same time. Nice, clean office. They take the…read moretime to explain everything to you from procedures to billing.

I cannot recommend this dentist enough. All of the staff is professional but very personable, too…read more Dr. Duncan and Maria have been working with me on the fit of my denture. They have been very patient and accommodating of my concerns. This is definitely a first class practice with great people.

Great dentist with a caring and efficient staff. Dr Desai is very gentle and thoroughly explains…read moreeach procedure. My dental hygienist was very thorough and did not hurt me. I highly recommend this office!

I just had a visit with Dr. Desai and both he and his staff were the best. It's never fun getting…read moredental work done, but this office actually made my visit very pleasant. I will definitely have their office do my periodontal work. They were very thorough and only recommended what was truly necessary. V. D. Lawrence May 21,2019

After a long hiatus from dental visits due to dental anxiety I found myself at Trade Winds Dental…read more My first encounter there was with Sarah. Sarah probably made this visit to a dental office the most enjoyable and stress free experience I have ever had. She talked to me through everything she was doing and giving me some comforting words along the way. My initial cleaning went great! I'm scheduled to go back for some fillings and a consult on other work I may have done in the future. So far so good here at Trade Winds Dental.

Overall they seem like nice people. However, some aspects could be improved…read more Pros #1 Nice People - Everyone that I spoke with seemed very nice and helpful. #2 Clean and Professional - Everyone wore masks and were conscious of my comfort. #3 They let me listen to music during my cleaning. Their headphones were broken, but I had my own. Cons #1 Deceptive charges - $149 for new patients is fine, but expect them to schedule a 2nd visit with a few days with over $300 cleaning. Be sure to make sure you understand everything upfront. #2 Confusing invoices - After receiving 2 invoices, each for different amounts. I had to call and speak to someone to clarify what I was being billed for. Another thing that I am not sure is a Pro or a Con They wanted to schedule a 3rd visit to speak with the dentist after he looked at my file. I understand how this could be beneficial, however, taking time off of work to go to the dentist 3+ times in a couple of weeks.

I had never heard of someone's gums being too big…read more.. Until my son got braces and they said that they could not get his front teeth together because his gums were to big. In comes this establishment. They took care of it... a short laser surgery later and my sons braces are back on track. The were great to my boy and he handled everything well! Really good people and the surgery was quick and almost painless. They made my son comfortable and treated him right! I really appreciate the people here... what could have been traumatic was a piece of cake thanks to them!

I was ISO dental specialty attention for my girlfriend with a gum condition her dentist hasn't seen…read morebefore. So I called this practice this morning to see about an appointment. I spoke with someone named "Keith" who sounded like he either worked for a call center or this was his first call. I explained the urgency and was first offered an appointment 6 weeks out. When I questioned that and offered that we could really go to any location, he was only able to bring that forward by 4 weeks to mid- June. Maybe I got the wrong agent, but it would seem most practices are more accommodating of urgent care scenarios. As it stands, I'm unlikely to use this practice for any of my needs simply because apathy at the front desk usually has deeper roots.

I'm really happy and satisfied with Doctor Robinson's work, he is a very experienced and a gentle…read moreman, I recommended him 100 %.

Dr. Robinson is simply excellent. You can not ask for more from a dentist. He is very dedicated…read morewith his work and has great patience. His prices are very reasonable.

Dr. Owens, is a highly skilled professional. My husband had many issues that required addressing…read more Dr. Owens prioritized what was needed urgently , then quickly handled them. The staff are the best. You are welcomed into a clean , open space with state of the art equipment. My husband left with a continuation of care plan, and very little pain. Dr. Owens also called to check on him and level of discomfort. This was very comforting for both of us. Don't waste your time shopping around. Dr. Owens is the office to go to. You won't be disappointed by the care and results

Looking for a new provider after a nightmare of an experience elsewhere and everyone here was…read morewonderful. They listened to my concerns, gave me options for care and explained everything in great detail.

The receptionist Holly was extremely rude when I called to make an appointment as I was referred to…read moretheir practice by a Round Rock dentist, I will mark sure my Dentist stops referring patients to Round Rock Periodontics. Holly should not be answering your phones with that type of Attitude and demeaning tone. I then called Central Texas Periodontics they were great to work with and very pleasant on the phone.

UPDATE: Spoke with Holly this morning 8/16/2023 . My call was to reschedule my appointment because…read moreI have work meetings all day today. Holly started out being very helpful in finding another date. For at most 30 seconds reviewing my calendar, she said "hello" ONE TIME then disconnected the call. I called back and let her know that she did not have to hang up on me, and that was very rude of her to do so. I digressed , then circled back around to get the appointment rescheduled - she wanted to argue with me , go back and forth instead of just scheduling the appt and moving from there. I asked to speak with someone else, HOLLY GOT BACK ON THE PHONE and recommended I see another dentist b/c THEY'VE struggled with communication with me. IF YOU GUYS WEREN'T SO RUDE... YOU WOULDN'T GET THE SAME IN RETURN. I hope your customer service gets better because it is not up to par! Really a 0 star review but I had to at least select one. This is the FIRST time that I've even come to this place and the customer service the two women in the front office HAVE TERRIBLE SERVICE !!! When I initially called , one of the ladies , she sits in the back corner , she was rude, impatient, and a bit snarky as well when it came to me getting my insurance that I didn't not have on hand. From there , I hadn't heard anything from them at all , and when it came time for my appointment I drove across town all for them to tell me that my appointment was "deleted" because I didn't give them my insurance immediately. My normal experience -- is I can provide my insurance when I walk in and I had it. Ultimately it led to them saying they could not see me at all, of which was a WASTE OF TIME and INCONVENIENCE. When I let them know about their attitude , tone and demeanor the woman in the back corner actually with an abrasive attitude confirmed "you were talking to Me" This was a TERRIBLE first experience. And I'm afraid this dentist will lose my business because of. I'll find elsewhere to go where the people are friendly and willing to be patient and serve. If you cannot be patient and serve then you do not deserve to sit in the seat you all sit in. Be more professional or you lose business. Simple as that !!!!

i recently had my 4 front teeth cracked in an accident, and Dr Tay with Emily as assist saved me!…read more. He did 4 Bioclear treaments on my teeth and they are beautiful, natural looking and so comfortable. The procedure wasnt short for 4 teeth but Emily kept me very comfortable and Dr. Tay is always concerned for my comfort in the chair. I could not be happier with results or with the personal caring offered and highly recommend.

If you're a new patient, as of the time of this review, don't bother, as they are not accepting new…read morepatients. Nowhere does it say this on their website, and on my insurance company's, (Principal), website, it clearly states that they are accepting new patients. Also, don't use the scheduling portion of their website, after I did last Friday, I was informed that patients have to call to schedule. What a waste of my time.

I've always had excellent care with Dr. Palli and her staff. They are very competent in their work…read moreand do a great job in their personal care of their patients. For those seeking periodontal care you will find better in the Cedar Park area.

After an accident destroyed a few teefers, the staff worked with me to be able to get in and was…read morevery understanding of my situation. The facility seems to be well taken care of and the staff is extremely friendly, almost too friendly . All in all a great experience so far, I'll get my surgery here in the next week or so, I'm confident all will go smoothly.