These people are so friendly and professional at the same time. Nice, clean office. They take the…read moretime to explain everything to you from procedures to billing.

I cannot recommend this dentist enough. All of the staff is professional but very personable, too…read more Dr. Duncan and Maria have been working with me on the fit of my denture. They have been very patient and accommodating of my concerns. This is definitely a first class practice with great people.

Great dentist with a caring and efficient staff. Dr Desai is very gentle and thoroughly explains…read moreeach procedure. My dental hygienist was very thorough and did not hurt me. I highly recommend this office!

I just had a visit with Dr. Desai and both he and his staff were the best. It's never fun getting…read moredental work done, but this office actually made my visit very pleasant. I will definitely have their office do my periodontal work. They were very thorough and only recommended what was truly necessary. V. D. Lawrence May 21,2019

After a long hiatus from dental visits due to dental anxiety I found myself at Trade Winds Dental…read more My first encounter there was with Sarah. Sarah probably made this visit to a dental office the most enjoyable and stress free experience I have ever had. She talked to me through everything she was doing and giving me some comforting words along the way. My initial cleaning went great! I'm scheduled to go back for some fillings and a consult on other work I may have done in the future. So far so good here at Trade Winds Dental.

Overall they seem like nice people. However, some aspects could be improved…read more Pros #1 Nice People - Everyone that I spoke with seemed very nice and helpful. #2 Clean and Professional - Everyone wore masks and were conscious of my comfort. #3 They let me listen to music during my cleaning. Their headphones were broken, but I had my own. Cons #1 Deceptive charges - $149 for new patients is fine, but expect them to schedule a 2nd visit with a few days with over $300 cleaning. Be sure to make sure you understand everything upfront. #2 Confusing invoices - After receiving 2 invoices, each for different amounts. I had to call and speak to someone to clarify what I was being billed for. Another thing that I am not sure is a Pro or a Con They wanted to schedule a 3rd visit to speak with the dentist after he looked at my file. I understand how this could be beneficial, however, taking time off of work to go to the dentist 3+ times in a couple of weeks.

I had never heard of someone's gums being too big…read more.. Until my son got braces and they said that they could not get his front teeth together because his gums were to big. In comes this establishment. They took care of it... a short laser surgery later and my sons braces are back on track. The were great to my boy and he handled everything well! Really good people and the surgery was quick and almost painless. They made my son comfortable and treated him right! I really appreciate the people here... what could have been traumatic was a piece of cake thanks to them!

I was ISO dental specialty attention for my girlfriend with a gum condition her dentist hasn't seen…read morebefore. So I called this practice this morning to see about an appointment. I spoke with someone named "Keith" who sounded like he either worked for a call center or this was his first call. I explained the urgency and was first offered an appointment 6 weeks out. When I questioned that and offered that we could really go to any location, he was only able to bring that forward by 4 weeks to mid- June. Maybe I got the wrong agent, but it would seem most practices are more accommodating of urgent care scenarios. As it stands, I'm unlikely to use this practice for any of my needs simply because apathy at the front desk usually has deeper roots.

I'm really happy and satisfied with Doctor Robinson's work, he is a very experienced and a gentle…read moreman, I recommended him 100 %.

Dr. Robinson is simply excellent. You can not ask for more from a dentist. He is very dedicated…read morewith his work and has great patience. His prices are very reasonable.

Looking for a new provider after a nightmare of an experience elsewhere and everyone here was…read morewonderful. They listened to my concerns, gave me options for care and explained everything in great detail.

I came in last Friday in immemse pain due to broken implants (done elsewhere). Dr Owens quickly,…read moreyet gently removed upper set & immediately sent me to the hospital concerned the infection may be septic. He was so caring, and sent me an text the following day. I've spent every dime I had only to look as hideous as when I started this nightmare. I pray Dr Owens can help me, for the FIRST time, have a nice smile when I'm done with these antibiotics and my oral infection is gone. Thank you Optima & especially YOU, Dr Owens! Cheri H

The receptionist Holly was extremely rude when I called to make an appointment as I was referred to…read moretheir practice by a Round Rock dentist, I will mark sure my Dentist stops referring patients to Round Rock Periodontics. Holly should not be answering your phones with that type of Attitude and demeaning tone. I then called Central Texas Periodontics they were great to work with and very pleasant on the phone.

UPDATE: Spoke with Holly this morning 8/16/2023 . My call was to reschedule my appointment because…read moreI have work meetings all day today. Holly started out being very helpful in finding another date. For at most 30 seconds reviewing my calendar, she said "hello" ONE TIME then disconnected the call. I called back and let her know that she did not have to hang up on me, and that was very rude of her to do so. I digressed , then circled back around to get the appointment rescheduled - she wanted to argue with me , go back and forth instead of just scheduling the appt and moving from there. I asked to speak with someone else, HOLLY GOT BACK ON THE PHONE and recommended I see another dentist b/c THEY'VE struggled with communication with me. IF YOU GUYS WEREN'T SO RUDE... YOU WOULDN'T GET THE SAME IN RETURN. I hope your customer service gets better because it is not up to par! Really a 0 star review but I had to at least select one. This is the FIRST time that I've even come to this place and the customer service the two women in the front office HAVE TERRIBLE SERVICE !!! When I initially called , one of the ladies , she sits in the back corner , she was rude, impatient, and a bit snarky as well when it came to me getting my insurance that I didn't not have on hand. From there , I hadn't heard anything from them at all , and when it came time for my appointment I drove across town all for them to tell me that my appointment was "deleted" because I didn't give them my insurance immediately. My normal experience -- is I can provide my insurance when I walk in and I had it. Ultimately it led to them saying they could not see me at all, of which was a WASTE OF TIME and INCONVENIENCE. When I let them know about their attitude , tone and demeanor the woman in the back corner actually with an abrasive attitude confirmed "you were talking to Me" This was a TERRIBLE first experience. And I'm afraid this dentist will lose my business because of. I'll find elsewhere to go where the people are friendly and willing to be patient and serve. If you cannot be patient and serve then you do not deserve to sit in the seat you all sit in. Be more professional or you lose business. Simple as that !!!!

Dr. Tay has taken care of my family for 3 years now. He and his staff are always welcoming,…read morecourteous, and helpful. I've had multiple old crowns that needed repair or replacement, and Apple Springs Family Dentistry has always provided top-notch care. Hands down the best dentist our family has ever had!

If you're a new patient, as of the time of this review, don't bother, as they are not accepting new…read morepatients. Nowhere does it say this on their website, and on my insurance company's, (Principal), website, it clearly states that they are accepting new patients. Also, don't use the scheduling portion of their website, after I did last Friday, I was informed that patients have to call to schedule. What a waste of my time.

BEWARE: NEGATIVE REVIEWS ARE STUPID AND MAY KILL YOU; SHE IS THE BEST IN A PROVEN SCIENTIFIC…read moreEXPERIMENT AGAINST ANOTHER AUSTIN, TEXAS PERIO. TL;DR: Second opinion conflicted, but Dr. Vemulapalli got implant tooth and gums from 9 to 2 on 10 point scale in four months; saved 6700$; no surgery for new implant needed. Some reviewers focus on aesthetic catering or vibes. These people are stupid and their vanity may kill you in your dental care. I am an Ivy League lawyer. My job is to discern talent in the most high stakes, billion dollar lawsuits. And I'm going to give you data that, when you need the best care, YOU MUST TRUST DR. VEMULAPALLI IN CENTRAL TEXAS. 1. My dentist mishandled my cleanings every four months religiously around my decade old implant. He recommended two periodontists. 2. The gums around my implant were a 9 out of 10 (3 being standard good health, 10 being catastrophe). 3. The first periodontist, who ALLEGEDLY IN MY OPINION AND NOT A STATEMENT OF FACT had a medical board finding of losing some office opioid pills a decade earlier, recommended removing the implant over multiple surgeries and installing a new one. This periodontist did not recognize a teaching professor who did the initial implant who stated my mouth shape was complex (n.b. teaching professors are the gold standard in medical care because they teach the next generation of surgeons). 4. Dr. Vemulapalli had better, state of the art equipment. She did more diagnostic reviews rather than the "gut check" of the first surgeon. Better equipment means better diagnostic skills. 5. Dr. Vemulapalli is board certified; the other perio in Austin was not. Board certified is the gold standard. It requires a commitment to ongoing learning and best practices verification. For example, Dr. Vemulapalli correctly identified recent peer review publications that CHLORODEX, which the other perio represented actually impedes gum health and the better state of the art practice of glyceme with antiobitcs has a better synergistic effect. And she's right! (Google the studies.) 6. Dr. Vemulapalli, like Malcom Gladwell's BLINK, was making millions of calculations a second and explained her reasoning. This seems minor but it is important! The patient must be their own best advocate. Dr. Vemulapalli will provide her best judgment, but we must apply our values and risk tolerance to form a good partnership. Dr. Vemulapalli explaining her calculations enabled that partnership; the other perio did not. 7. When doing the moderate intervention of reviewing my mouth, stopped to talked to me. The periohygienist then shouted, "23!" and Dr. Vemulapalli repeated to confirm "23!" This seems stupid. It's not. It's an important medical/scientific/engineering concept called "Double point of failure". When building rocket ships or doing surgery, having two people confirm every item is checked means a tooth or a safety valve isn't missed. Rather than relying on one person's memory, the vicious vigilance of protocols, even on something small like which tooth was next to be examined, shows Dr. Vemulapalli instituted the best practice of Double Point Of Failure to prevent malpractice and ensure there were always redundancies to ensure everything was handled correctly. You can infer from that militarized excellence in something simple applies to all sorts of things; paperwork (always responsive), cleaning tools (the office is immaculate), training, etc. 8. Dr. Vemulapalli recommended a deep cleaning and debridement because the tooth was "ailing, not failing". When she did the cleaning, she and the periohygienist started tapping my shoulder and making cute little noises. Weird right? No. It's actually a medical best practice that is used in animal training. When you have to inject a shot into someone (or animal!), by tapping them you help their nervous system stay present and distract them from the injection. Genius. THAT LEVEL OF CARE is not about vanity or vibes, that shows a deep, rich care for the dignity and quality of the person. Think of most medical practicioners? Do they care about your parasympathetic state when they draw blood or give you a shot? No, of course not. But Dr. Vemulapalli does because she cares and is the best. 9. At my two month check up, my gums went from 9-4. She recommend an amazing dentist who had a periohygienist. She partnered brilliantly with that dentist to come up with a care routine. 10. At my four month check up, my gums went from 4-2. That's better than the gold standard of 3. Dr. Vemulapalli cares. Not in the irrelevant way of vibes. In the way of ensuring the best medical care. In the way of implementing double points of failure to prevent malpractice. In the way of being board certified and doing millions of calculations as a Wellesley/Harvard genius.

I had my dental implant put into today. There was no pain. Everyone is always so nice, and they…read morehave patience with you and your questions. I know it costs a lot of money. However, to ensure your piece of mind and overall health, take a chance with Cedar Park Periodontics. I think you will be as pleased as I am.