Our gutters are falling off! We had Leaf Filter install gutter guards in Fall 2019. The gutters leaked in 2020 and they are falling off the house in 2021! There was a big push to sign up and the regional manager even called to offer a lower price (in 2019). The response for warranty work so far has been lackluster at best. The first appointment for repair estimate didn't show up. When he did I didn't get any paperwork or a contact to follow up. After calling the 800# , the local manager (recording), and the local service department, I finally got a follow up for Friday. VERY bad customer service so far. Would NOT recommend Leaf Filter for gutter systems on an older (1900's) house. FRUSTRATING experience.... read more

LeafFilter will keep your gutters from clogging but it won't keep the screen from clogging. They will clean the screen 2 times then charge you afterwards. read more

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The reviews are accurate unfortunately. I had my install a week ago and I was left with one disconnected downspout. After several attempts to contact the warranty center I am left with the attached photo. No phone calls back, no one stopped by to fix it, just sub par work after paying a lot of money. I have even posted on Instagram and Twitter to try and get their attention. I always get the same message back saying someone will reach out to me and it never happens. Definitely a terrible company when it comes to following up with customer needs. Must be some sort of scam, pay the ones, never hear from them again. Terrible. read more

LeafFilter - Downspout not connected - Gutter Services Near Me - Worthington, Ohio

Leaffilter came to my home and installed their gutter system. Before they came, I had no water coming into my home. After they came, every time it rains i have water coming into my home. Leaffilter admitted they installed the system incorrectly, but refuse to refund. Their answer is I can get my roof and the inside of my home fixed and then they would come out and re install the system. Not a good solution at all. Be cautious of this company and their 100% satisfaction guarantee. read more

Very unprofessional company, smoking marijuana while on the job more than once in one day. Very pushy too sign papers and get started on work but very poor product and was not happy with service. Expensive as well. Do not go with this company if you want to have to go with a different one not long after. read more

These people are a complete fraud! Come out with less than 300 lineal feet of gutter, "quoted me $11,000. Then I told him that was too much, and he lowered to build a $7000 said that he would add it in on a commercial job. That's fraud! Who thinks that it's $48 a lineal foot for a 5" x 12" piece of plastic with screen on it is worth that! . I guess there's a sucker born every day, but it's not this guy. I would stay away from these people! I see the reply from leaf filter below, and don't know how to answer them, so I will say it here. I live in a ranch home, with brand new facia and gutters installed at the end of last summer, and a new roof going on this Friday. So...whatever the excuse for the extreme overpricing, it's invalid! And why would anyone consider financing 11k for 280 ft of gutter topper...lol. Thanks but no thanks! read more

Careless, dishonest installer. He broke a transom window and did not report. I noticed three weeks later and corporate stated I waited too long to report. No where in the contract does it state that any damage done by installer has to be reported within a certain time frame. The installer was probably hoping it would go unnoticed because of this corporate policy. My recommendation if you decide to have this product installed would be to follow the installer to make sure they don't damage your property. read more

LeafFilter - Gutter Services Near Me - Worthington, Ohio

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Here's an update... Twig. On June 20th someone named Deborah called and left a message that someone would be coming to our house on June 30th (today) between 8-12... to look at the water leak problem (a new problem since the gutter guards were installed) guess what?? NO-ONE showed... we waited for them to arrive, and again... they did not show!!! We are done... horrible service and horrible communication... read more

If you have problems with moisture in your basement, START WITH YOUR GUTTERS! LeafFilter was kind of expensive, and I was more than a little hesitant. The installer Brent was AMAZING, but I was not looking forward to the next heavy rainfall because I was afraid the sheets of water would still flow off the gutters in the front and backyards and seeping into my basement walls. This was after almost 10 THOUSAND dollars to get my runoff drains rerun that was supposed to fix the problem but didn't. Brent came out and worked like a champ on a very hot day to "realign" my gutters and IT WORKED! While he was at it he installed the LeafFilters, which should prevent the problems the fall will bring. This was for less than HALF the cost of the drains that weren't the problem in the 1st place. I'm so pleased with the work Brent did, and with his kindness. Seriously, he didn't didn't mansplain, answered my questions without being defensive, and was genuinely kind to a very grumpy old woman. I'll check back in the fall to comment on how well the LeafFilter kept the leaves out. Thanks LeafFilter, and Thank You Brent for your expertise in helping me solve this problem, you're a real mensch read more

I signed a contract with LeafFilter on July 12th, 2021. The salesman advised that before LeafFilter got paid I would need to sign Certificate of Satisfaction. I was advised job would be done on July13, 2021. He said technician would be there between 8-9a. At 10:30 I received a call from technician saying he was on his way. 1:30 still no one, kept calling install department checking on status and kept getting a run around. At 4p I told her I was canceling the request when they could not tell me why tech never showed. July 14th at 8:15 I received a call saying tech on his way and I said No, request was cancelled. I sent a certified letter stating my cancellation. At the end of the month I received a bill from Wells Fargo on September 10th who I was financing the job through for$3937.00. I called Wells Fargo disputing the bill. They opened dispute 20143006. I also called LeafFilter in Worthington, Ohio with nothing but promises the General Manager Brian MeDernitt would call me. After many days of continually calling Mr McDermitt called. He said he was aware of the issue and would submit paperwork to WellsFargo to advise the job was cancelled. On September 10th I received a denial of my dispute from Wells Fargo stating LeafFilter advised services were completed. Along with the documentation Wells Fargo sent they enclosed the Certificate of Customer Satisfaction. For a job that was cancelled and no gutter protection at my home how would I sign that Certificate. I did not sign it but the the technician FORGED my signature. I have continued to call LeafFilter but to no avail. I also have reopened my case with WellsFargo and advised them that the Certificate was FORGED and LeafFilter can send someone to my home to verify I DO NOT nor would ever have from them. As of October 5th I have yet to hear from LEAFFilter. STAY AWAY from this company. read more

LeafFilter - This shows the front of my house and as you can see there is NO gutter protection. What is the hold up? - Gutter Services Near Me - Worthington, Ohio

My father who is 91 years old decided to use Leaf Filter to address my childhood homes issue with our abundance of gutter leaves as climbing a ladder I think we all agree is out of the question at his age. So leaf filter shows up and gives their spiel bringing photographic proof of how awful the competitors sub standard workmanship is, particularly stressing the lifting of shingles along the roof line and promptly proceeds then to do precisely the same thing ... lift shingles all along the perimeter of his home. We call and are given a date for an "inspector " to come on April 19 of this year. My father and sister wait and no one shows on that date so my sis calls to address the oversight and was told the inspector was there on the 12th!! He was in the area and decided to inspect at this time...with no call saying he was coming on an earlier date , with no call saying what he found, with no call expressing regret , with no call letting my dad know they weren't coming on the 19th. Not surprisingly though they did find out that LeafFilter had decided they weren't culpable. We have photos showing otherwise. The entire back roof line is lifted and some shingles have come off. They offered no resolution and as a matter of course did not call to let us know what they decided while they examined our roof while no one was home . An egregiously sub standard company in all respects. read more

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No rating. Horrible customer service and workmanship. Billed my credit card without finishing the job.

So back in March of 2020 had gutter protection installed on the house and now on the back side of our house the gutters are starting to overflow when it rains. Today I called customer service and explained the situation and was told there would be a $95 service fee for sending someone out to look at our gutters. I thought that is what the lifetime warranty covers and the lady stated that was only for the first year. Nowhere in my contract does it state a service fee. I am really disappointed. The lady said she would have someone in management call me back. So I guess the waiting begins. I should have read the reviews on Yelp before making the purchase because I see others had issues and their response is please call customer service for assistance. What a joke. Look at the response from Twig L. Well today is May 26 still have not heard back from anyone. So got a voice message on 27th of May returned call on 31st of May left message. Today is June 2nd still waiting. read more

On time!!! Ahead of schedule & sales man was just a regular guy like us & not pushy. I highly reccomend

When they advertise that you will never have to pull out the ladder again, or clean your gutters, this is False Advertising!!! I had these filters installed because I travel for my job and didn't want to have the worry of clogged gutters upon returning home. I still have to clean my roof and gutters consistently in the Spring and Fall. Everything that would normally fall into the gutter just remains on top of the filter, preventing rain to fall into the gutters. I recently had to shop vac the leaf filters because they were so compacted with debris from my maple trees. For me, not worth the investment. I'm now cleaning filters vs gutters read more

Were supposed to come install Tuesday called said had truck issues no worries said would come next day no call no show and not a word the rest of the week nothing not let's try next week or anything bad customer service and very pricy quote almost $7000 for my house which is not that large 1800 sq ft read more

Dont waste your money! Our gutters have never drained properly since installed last spring. .They first streaked our gutters so the gutters were replaced but dirt streaks still are visible especially after rains. They drip (sometimes gush) at various areas of the gutters. They left one downspout just opened at end with no bottom piece to control water flow leaving excessive water at corner block of the house.It took almost 2 months of continuous contact to even get someone out to look at and repair. I thought this would be an upgrade to the house but regret ever doing it. Expected more for approx $4500. read more

This is a no star review. Not only did they take 3 months to finish the job with at least 20 calls of inquiry and waiting on hold, they forgot ONE downspout. Now our house is without ONE downspout. They have stopped responding to any calls. No idea how they stay in business. read more

I called Leaf Filter for an estimate. After more than an hour of high pressure sales tactics, I decided to just go ahead and get it over with. I signed up. They said they would be at my home between 8 and 12 on Thursday. On Thursday, I got up early to be ready. At 1, I called and they said they would call the crew. The crew showed up after 4 with no apologies. They looked at the job and said I had a high peak that they couldn't reach. It would do me no good to let them do part of the job and try to find someone to do just the highest peak. I told them to forget it. Then they said they would bring in a lift to do the job but said I had to get my utilities marked in back because the machine was so heavy, it would break my underground utilities. I told them to forget it! The crew looked like they were out of Deliverance. It was a horrible waste of my time. I would never want them back at my house. read more

I want My Deposit Back: If there was a company I could recommend the least, LeafFilter would be that company. The sales pitch is a very high pressure scam. I have more respect for a used car salesman. If you do not jump on their ridiculous offer at first they go straight to a 50% discount because it is the end of the month, it is Tuesday, or it's your lucky day. That's right 50% off from just 2 minutes ago. Kind of makes you wonder what is the real value of their product. After you sit through their long drawn out high pressure sales pitch they tell you not to worry because you have 3 days to cancel. After you give them a check they deposit your check as fast as humanly possible. Then when you wake the next day and realize you made a mistake, they will drag out for as long as possible in refunding your money. Do yourself a favor and do not use this company. This will be one of the best decisions you have ever made in a very long time. read more

Very frustrating experience. Didn't show up or even call to cancel an appointment on multiple occasions, never completed the job & now won't return our calls. read more

On 5/21/20 we had the gutter protect installed and we have had nothing but problems since!!! First installer put them on in the rain and told us that someone would contact us to caulk after the rain stops. After going to check out the protectors after the installer left we noticed that we had asphalt from the roof all over our house, pool equipment and in piles on the grass (which caused the grass in patches to die). Called our salesperson and he said he would talk to management have have someone get back to us. After several days no one called us at all. On 5/27/20 we called our salesperson again and he said that he put the ticket in and someone would be contacting us. They also charged our account the full amount even though they still were not finished with the project. On 5/28/20 after no one called again I called the customer service number and they said that they were sending emails to upper management regarding the issues we were having. They also scheduled an installer to come out on 6/1/20 to caulk and look at the gutters themselves. The installer who came on 6/1 looked at the issues that we were having and only caulked the places that we told him that were leaking. He did not even look at all of the gutters and caulk all of them like we were told that they would. It is now 6/4/20 and we still have not heard from management and our gutters are still leaking. None of our gutters leaked prior to this process, but now we have several areas that constantly leak. I have called customer service again today and informed them of my issue and they said since they closed the project they will have to reopen a new ticked and another location would have to schedule someone from their office to come out. They promised I would get a call back to schedule that either by end of day today or tomorrow. I would never recommend this company. read more

My install was August 30th, and as of today, 12/20/18 the job is still not completed. They don't return calls, give multiple excuses for not returning calls or completing the work. Although the gutter system works well, customer service is horrendous, and I have never received the run-around the way this company treats their customers. I'm sure their are better companies with gutter systems that work equally as well, so steer clear of this place. I will probably have to hire an attorney to have this job completed. read more

The finished install looked like my kids and their friends did it. The work crew threw the debris from inside the gutters all over the yard and left it there. When I addressed the issue with the installer, he argued as to why it looked that way as was in a hurry to leave...when I talked to customer service they told me to take pictures, send them to them and they would decide if they would send someone to correct the job. I fault myself for not doing better reaearch into the numerous other complaints against the workmanship and customer aervice of this company. ..what happened to good old concern for a happy customer...its definitely not there with this company. read more

I am not satisfied with the quality of the service they provided to my home. The final product looked rather rushed despite the amount of time spent on the job. I recently started receiving repeat solicitations on my cell phone from their company, using different phone numbers each time. It is unpleasant to receive them. read more