Everything, the cost, the work and how nice Aaron explains everything…read more I feel I am provided great service worth the charge.

They were fantastic, on time and fixed the problem! Lois was great and do a wonderful job!read more

They came in, did their evaluation, we agreed and they did their job!…read more Price was fair, and so far no pests around but their expertise and follow thru will continue for two more months. I also like the fact they are locally owned!

I reached out to this company for information regarding a service request and initially found the…read morecommunication to be professional. However, it did take a few follow-ups--about three times--before I was able to get the specific details I was asking for. In terms of pricing, their quote was comparable to other companies in the area. That said, I ultimately chose to go with a different provider who was slightly more expensive but stood out in terms of responsiveness and overall value. They answered questions promptly on Yelp and made it easy to schedule an inspection, which made a big difference in my decision. Since I did not move forward with this company for the actual service, I can't speak to the quality of their work. However, based on my experience, communication could be improved, even though their pricing is competitive.

Bob is ther most thorough pest controller we have had in the 25 years I have owned my property. We…read morehave tried several different companies. They all fell short and didn't find the trouble areas Bob did on his first visit! A true professional in a time of lesser trained corporate want to be's.

Bob is the best bug guy period. We have used bob for the best results and with no complaints. We…read morewent through quite a few and we won't change. Bob the bug guy is the best. Mike & Jackie Drummond

We had a horrible rodent problem at our home and felt completely overwhelmed and hopeless. Arrest a…read morePest responded quickly and came out to do a full inspection of the entire house, including a thorough walk-through of our large backyard. I was so impressed and appreciative that even under these extreme high temperatures they even crawled through our inferno of an attic, those guys deserve a medal. They explained exactly what needed to be done and the reasons for why this was happening to us. They provided a clear plan of action while assuring us they would guarantee their work until we were fully satisfied and felt safe again. Their customer service made a stressful situation feel manageable, and their treatment gave us such a sense of relief and peace of mind. Fast response, fair pricing, and great service when we really needed it. Highly recommend! Thank you Christian, Hugo and the Arrest a Pest team!! Will always support and recommend this local business here in the Coachella Valley!

I almost never leave reviews but I was so satisfied and was given such a high level of customer…read moreservice that is rare to encounter these days, that I am taking the time to write this now. I travel frequently and have two homes here in the desert, over the years I have had many different pest problems involving cockroaches, termites, and rats, and this company has always been able provide a solution. Their communication and follow through has continued to impress me. They respond quickly and offer resolutions that give real results. They care about your well being and have always exceeded my expectations. I like to support local businesses and Arrest a pest definitely deserve the recognition.

Had an ant problem. Robinson came one time and no more ants. Very professional and a nice guy.read more

Robinson was very Professional, he was easy to communicate with and very knowledgeable about the…read moredifferent areas of the house. We set up treatment plan going forward.

After experiencing concerns with my termite treatment, I was contacted by the general manager,…read moreMarantz Rico, who was kind, professional, and genuinely wanted to resolve the situation. He listened to my concerns and promptly sent Rudy Garza and Jason Elliott to my home. Rudy and Jason were exceptional. They took the time to thoroughly inspect the property, listened carefully to every question I had, and explained everything in a way that was easy to understand. They never made me feel rushed or dismissed and were patient throughout the entire visit. Their professionalism, knowledge, and kindness immediately put me at ease. What impressed me most was that they were committed to making things right. They developed a plan to retreat the home, addressed my concerns, and made sure everything would be documented clearly. That level of customer service and accountability means a lot. Thank you to Marantz, Rudy, and Jason for treating me with respect and standing behind your work. I truly appreciate the time, professionalism, and care you showed throughout this process.

We had a major issue. Rudy's showed up within an hour and took care of the problem. Excellent…read morecommunication, and top notch service!

Fernando's Bust a Bug is a very dependable and professional company. Fernando has been working on…read moremy house and my other properties for the past year. He is reliable, punctual, and his communication with me or my property manager is on point. He comes bi-weekly and uses natural chemicals which is safe for the environment and this is why I chose him. I have my young nephews and nieces come and visit and they are always outside exploring things outside around the house. I don't have to worry or think twice about the chemicals because it's all natural, 100% safe for the environment, pets, and people, especially children. That's the reason why I hired his company. Call Fernando's Bust a Bug and you won't be disappointed. I recommended him to all my associates and they use him as well. His price is very reasonable for the services he provide. He also does commercial real estate. Thank you Fernando!

Gus has been our reliable, professional technician for several years…read more He is always pleasant and goes out of his way to make sure he is addressing every area of concern. Thank you, Gus!

Great friendly service definitely keeps the bugs away! I…read morelike that they answer their phone when making an appointment for service.

Robert Beckman did an exceptional job with Christian providing details explanations about termites…read moreand subterranean termites. They did a subterranean termite booster around home and treated my wooden deck that has active termites. Very knowledgeable and took their time finding live activity before treating.

Disappointing after 10+ years as a customer…read more After more than 10 years of using Frazier Pest Control for both my home and business, I'm extremely disappointed with how my account was handled. The card on file for my business stopped processing, which I was completely unaware of. I continued paying for my home service and would have immediately updated the card and paid the balance had I known. Instead, three $55 services accumulated and my account was sent to collections. What is especially frustrating is that my voicemail greeting provides my email address. One simple email could have resolved the entire situation. Management has since acknowledged that their communication efforts could have been stronger. I will gladly pay what I owe--this was never about avoiding a bill. As a local business owner myself, I simply would not handle a loyal customer this way. Unfortunately, after 10+ years, I've canceled my services and will take my business elsewhere. My reply to below response : Thank you for responding, but I do want to clarify a few things. My business relocated next door over a year ago and the address remained exactly the same, so the relocation has nothing to do with this issue. We are talking about only three months of missed payments. You state that multiple voicemails were left, yet my voicemail clearly says I respond by text or email and provides my email address. If repeated attempts were made to contact me, I don't understand how that information was missed. After more than 10 years as a loyal customer, sending a $185 balance to collections was extremely disappointing. I will gladly pay what I owe. This was never about the $185--it's about how this was handled. I stand by my review.

I had been with them for many years. Then they started to switching technicians every…read moremonth.....each less responsive than the previous one. They would bail on appointments or be late. They provided no additional advice or expertise on certain pets. We moved on through 3 more pest control companies to finally find a good one.

Ants: GONE! We'd…read morewanted to get on a pest plan for our new house because it's just good sense to protect the property from termites, etc. but we were being a little lazy about it. Then we noticed there were millions of ants on the property. All different colors and sizes. We'd often let the dogs out and they'd lie down in the sun and we couldn't stand the idea of them getting ants all over them, so we called and set up an appointment. Later that day I was bitten by a fire ant by the pool and that is PAINFUL. Kiersten from Rodeo came out and, first of all, she was just so pleasant and easy-going. We felt confident in her immediately. I also appreciate that they don't just do the perimeter of the house but 30' out as well. It's been a couple of days now and there are absolutely no ants. What a relief!

The best in the biz. Been using them off and on for years. Never once had a bad experience. And the…read morebugs stay, away even in summer.