It's unprofessional to have a customer wait for and a half after making an appointment. My…read moreappointment was for my mother and it was her birthdayspecial occasion and I didn't even get greeted. I understand I called same day but if you aren't available it would be better to just tell the customer rather than wait for an hour. I had an event to get to. I was shown no colors, but the next customer after me was warmly greeted and shown multiple colors. I just expect better customer service honestly. A greeting goes a long way and just being treated like everyone else. They also were understanding when I needed a nail fixed. Instead of handling the situation in a professional manner they were very accusatory and unhelpful. I would recommend going to another salon there are so many other great salons are Greentree

Called a day ahead for 4:30 appointment. Told me to sit in the chair. I sat in water for 30…read moreminutes. Finally I asked the man if anyone was scheduled for me. He said his wife would be out in a few minutes. I said I could wait five more. They all laughed at me! His wife finally cane over. She never said hello or addressed me in any way. I finally said hello my name is Nancy. She kept working. Did not introduce herself or ask how I'm doing! She eventually asked me if I wanted my toe nails cut. That's it. I am a customer in your establishment! I felt more like some widget on a factory belt. She could care less about me as a customer. We don't have to become friends but treat me like I'm welcomed. Customer service is a dying art. It's so sad. My money spends the same other places!

Best manicure and pedicure around here! Always the best mani pedicure…read more Price always compares

I see that these Yelp reviews are not so good, however look at the dates!!! They're all 5+ years…read moreago. Since those reviews, I believe the management has changed. I've come here quite a few times, and I've had great experiences. My mom referred me to this place, and she is very picky about who does her nails (based on cleanliness & skill). They place plastic protective bags in their pedicure bowls, and they use UV sanitation on all of their tools. This place is far from filthy. Becky is who my mom recommended me to, and she is lovely! She did a great job on my pedicure, and she took her time. I told her I'm pretty sensitive and super ticklish, and she was extra patient while she did my pedicure. Regular pedicures are $35, and gel manicures are $25. I considered posting a picture of my pedicure, but...nah that's weird. I promise it looks great.

Horrible experience with the lady I think her name was Lynn. In her phone the entire time kept…read morestopping to answer her phone. Made my cuticles bleed and said it was my fault. Was not gentle at all. Kept telling me what I wanted even though I already knew. Nails weren't that nice either I was just glad to get out of there. She also kept talking to the other technician which was rude and annoying.

I went into this place with my two friends maybe a half hour before they closed. There were only…read moretwo people working so we had to wait maybe a half hour before being tended to. The ladies were nice to us and they did all of our nails nice and without an obvious attitude. The only thing that I didn't like was that they make you pay before you get service done. No other nail shop does that to my knowledge atleast. They probably do that because they've gotten get ghetto people trying to run out of the shop without paying after they received service. The place is smack in the middle of a ghetto street/avenue but they have good service. They weren't rough or rushing . They took their time on our nails and made them beautiful! I'll definitely be going back.

I am so impressed by the employees here! Everyone is hard-working, friendly, and helpful. I go so…read moreoften that Lisa (owner) told me to come whenever I want - no appointment needed. I have never had to wait for more than a few minutes at most. Usually - no wait. I highly recommend Image Salon!

Will never go back! Owner Lisa insisted on me placing my feet into scalding hot water because she…read morerefused to add any cool water. She kept insisting I soak my feet that I quickly tried a few times after only a second each as she laughed. Imagine the pain. Arrived 10 minutes early for my scheduled appointment they weren't even busy. No excuse for making me wait until the water cooled down, then proceeded to do my nails while the water continued to cool and she finally added some cool water. No time to go anywhere else because I had an event. I went there for years and that's the last time ever.

fantastic! i don't know if i will ever go anywhere else to get my nails done! Theresa was amazing…read moreand super friendly to talk to which i really appreciate as someone who gets so nervous about getting my nails done. very comfortable atmosphere and very affordable

A very relaxing salon, Theresa goes above and beyond to satisfy her customers, I have been getting…read moremy nails done for over 20 years and wouldn't go anywhere else.Prices are reasonable too.

We visited for a Monday morning appointment as soon as they opened and are so glad we did!…read more It's a beautiful spot inside, so modern with comfy cozy faded blue chairs, matching pedicure chairs nearby with wood paneling detailing all throughout. Inside is clean, neat and very well designed. I came in for a gel removal and regular manicure. Danny was the person I saw and he was amazing. Light and careful to the touch, very detailed when painting (especially since I got regular polish and not gel) and did an amazing manicure. My manicure took about 30 minutes, then I let my nails dry and waited for my partner to finish theirs. They offer high quality services and for a good and competitive price. A classic pedicure is $40, gel pedicure is $55 and deluxe pedicure is $60 ($80 with gel). Gel manicure is $40, gel x is $75, deluxe regular manicure is $45 and classic manicure is $30. Inside is clean, neat AND they have a food and coffee/tea bar as well! Brands they carry in colors are OPI, DND, Dip n Duo Nail Lacquer, the Luxe Gel and WAVEgel. I'm very particular about my nails and the service they get but have no complaints about this spot. My nails look perfect, the appointment was thorough but not rushed and a great time. P.s.: they're open everyday! Highly recommend for a great salon day and go see Danny!!

When I came in here it had been a long time since I had my nails done. I was immediately told to…read morego ahead and pick out a nail polish after I checked in. I explained I wanted beige or a natural tone but then the nail tech insisted I get a color. I caved and thought, sure, why not. I regret it because it was a cat eye moonstone purple and greatly clashed with my look and skin tone. I don't know what I was thinking. I understand that wasn't her fault, that's my silly impulse pick. The part I didn't like was how even though I told her my nails were really brittle, she used what was like a nail Dremel on them, getting them so achingly thin that you can see it looks pinker than my normal nail because the blood flow is more to the surface since the nail is so thin. When I later took the nail polish off, my nails are now impossibly thin and look so much worse than before. I expected to get a fresh lift and clean slate, clean off the skin and buff them to health but instead it felt like they were trying to hook me on their services so I'd have to keep coming back and paying over $100 for gel and faux strength on my nails. My friend's nails looked awesome though, even though it took like two hours.

Such a great experience here. I enjoyed my mani & pedi. Very clean atmosphere & great service…read more Already received so many compliments on my nails! Will come back

This nail salon is so cute and quaint with a prime location on Washington Road. The inside is new…read moreand trendy and they had about 6 techs on when I went on a Monday evening. Because there was no shortage of staff, I was seen quickly and my nails were done within 45 minutes. And my nails looked good! I can't remember the name of my tech, but she was quick and concise and gave me exactly what I wanted. All too often, nail techs do what they think is best without listening and that wasn't the case here. I was only in the McMurray area temporarily so I don't know if I'll be back soon, but if I am, this will definitely be my go to nail place!