Please for you, be aware…read more We arrived in the suite to realize the next day that it was infested with bedbugs. As of today (almost ten days after) we are still waiting for a refund. we lost so many time during our vacation to solve this issue, switching to another suite (with another company to not take any risks), buying new clothes etc etc. the management would not talk to us but the "cleaning management" (the guy was nice and tried to help, apologized several time) but he was talking with his "boss" on the phone while negotiating with us to solve that situation. Couldn't he talk to us directly instead of hiding behind someone ? We agreed on a refund and never got anything. Days after I realized that my arms are covered with bedbugs bites, I had to buy some treatment and I sincerely hope that even with all the precaution that we took I didn't bring those insects in my home. Stay away from this terrible company. we are losing time, energy but also money with them. This place was dirty and infested and it ruined the beginning of our vacation.

From the owner: Churchill Suites Miami Brickell offers luxurious vacation rentals and corporate apartments in the…read moreheart of downtown Miami at the One Broadway building in the Brickell Financial District. This luxury 36 story high-rise offers many fine amenities including free assigned parking, a fitness center, swimming pool, hot tub, and much more. The Mary Brickell Village, the Brickell Financial Center and the Miami Convention & Conference Center are all within walking distance. This property is also a short drive away from the American Airlines Arena, Adrienne Arsht Center, Cruise Port of Miami, the excitement of Miami Beach and South Beach, the Design District, Coconut Grove, Coral Gables, and much more. Our fully-appointed one, two and three bedroom apartments offer spacious accommodations larger than hotel rooms and feature beautiful city views from your apartment's private balcony. Each apartment is fully furnished with all the comforts of home, including linens and towels, a fully equipped kitchen, washer and dryer and complimentary Wi-Fi. Business travelers love the Business Center and convenient location near many downtown Miami corporate offices. Tourists and families traveling together enjoy the extra space and the nearby attractions. Going on a cruise? The Port of Miami is a short taxi ride away.

This was my first time experiencing a Four Seasons and I absolutely understood the hype!…read more My Miami experience was more than I could have asked for and was unlike any other hotels I've experienced. The staff were absolutely amazing. I called front desk for one item and they sent someone immediately to assist me. Their overall service exceeded my expectations! I'm also an AMEX platinum member and valued the room upgrade and hotel credits I received. I enjoyed all of the amenities from reserving a massage (highly recommend this), to ordering room service for breakfast (which was really good), to enjoying their outdoor pool area (which had a beautiful view and cabanas). I look forward to experiencing other Four Seasons locations in the near future!

The hotel is very clean and nice. Once we walked in the scent was super nice. The place is very…read morefloral with flower decorations everywhere. Check in took 10 minutes. They did take my luggage up to my room as well, when we first walked into the main entrance. They as well take your car to the garage and do offer charging however at a price. The rooms were clean and perfectly made. The pool offers free sunscreen, sun lotion, and towels. There is a pool service which has amazing food and a pool bar. Overall out stay was super fun and amazing!

I was looking to find a concierge company for my travel needs and found them they have an app for…read moretheir members which makes travel so convenient

I rented an airbnb in Miami and got canceled two days before the check in, literally a…read morenightmare...thankfully I googled this company and found some great alternatives for our vacation rentals that's fall through, the house was clean and well equipped. They saved the trip

Airbnb hosted by Zoltan. 3rd floor apartment with NO elevator. Not senior citizen, disability, or…read morehandicap accessible. Dirty floors and shower. No private entrance, at least 6 other apartments per 3 floors. Dryer broken, dishwasher broken. Toilet makes horrifying sound for at least 2 minutes. No help with luggage as promised. Only 2 wash clothes. Only one partial roll of toilet paper. No soap or toiletries. No dish clothes or towels. No mop. Trash and boxes in hallways. Barking dog in apt. across the hall. No response from host about free parking or complaints. $60 a day to park on front of building. View from window is an alley with trashcans, top of a building and sides of surrounding buildings. Nightmare.

The worst customer service. Send them a bag of documentation to resolve a situation with a rental…read moreand still couldn't come up with salting my problem. They are incompetent and ignorant. I'll take my business somewhere else.

Called Nuovo properties multiple times. We were told to not show up due to Covid-19 travel…read morerestrictions. Was told that unfortunately a service representatives cannot issue a refund. Don't be fooled. They are trained to tell you everything you want to hear. Each representative will sound caring with empathy. No return calls. Ultimately spent 90 days between Priceline, Nuovo and booking trying to recoup money we scratched together for vacation we were not allowed to go forth with.

Dang I wish I had checked yelp before booking on AirBnB! This company is an absolute joke and you…read moreshouldn't stay in any of their priories. The rental I had in Portland was a nightmare!

Stayed for 3 weeks each of the past 2 years in the Art Deco 2 bedroom unit. Had a wonderful time…read more In our view, the location, south of 5th Street, is the best in Miami Beach. Quiet, secure, restaurants galore within a few minutes walk, the beach virually across the street. The jacuzzi, essetially just off the rear balcony, is a terrific amenity, especially at night when you can soak under the stars. There's also a pool and small gym. Staff was excellent. Easy check in and check out. Good communication and response. Apartment is well furnished and supplied. Furnishings are not high end, but very nice all the same. Highly recommended.

Great location, super short walk to beach. Close to many places walking distance and yet just…read moreenough away from busy/noisy areas. Roomy and had pretty much everything you could need for your stay ( closet space, kitchen appliances/utensils..) beach chairs, bags, washer dryer, hair dryers Easy to communicate with!

The National LGBTQ Task Force had a recent event at Atico Wynwood, and it was awesome. The space is…read moreamazing; we utilized both floors, and even the balcony (for paella making!). All of our attendees were impressed by the venue, and the charming neighborhood. I think it's a perfect place for a nonprofit fundraiser, intimate but with enough space to bring a good size crowd and raise big dollars. We'll definitely be back in the future!

From the owner: Atico Wynwood is a spectacular, one-of-a-kind penthouse located in Miami's world-famous Wynwood Art…read moreDistrict. It is available to rent for luxury vacations. Conceptualized as a Modern Life Concept House for Elle Decor Magazine, Atico features the the finest brand-name furnishings and finishes, and original artwork by the region's top artists. Atico features 3,000 square feet of air-conditioned interior space, including a double-height living room, plus 2,500 square feet of outdoor terraces. Atico's enormous roof terrace, covered in a colorful, protective canopy is outfitted with a large bar, outdoor shower, and living room-style seating.

Avoid if possible. House keeping is non existent and hosts…read moreare unresponsive. There are better accommodations elsewhere.

Great place. Great vibe. Mixed reviews here about this place but I guess I lucked out with a great…read morehost and awesome views. The apartment was clean. The bed sucked, as you can tell it hasn't been replaced in about 20 years or it's just a really cheap mattress. When you get here you have to call for someone to come get you and give you keys and instructions. So it's not your normal check-in/check out. You can sit in the lobby and see the entire range of characters that walk through this place, literally. Parking, $34 a day and by the hour if you're in and out. Everything is right here within 4 blocks max so you won't really need a car. If you do need a ride, it's cheaper to Uber and not have to worry about the horrible parking situation in Miami. This is in the same building as the W Miami. Just turn left.

Do not rent from Natalia Ros or Miami Vacation Rentals. Photo misrepresented the reality of the…read morespace. Maybe the unit looked that pristine once, but it certainly does not now. They own tons of these properties and it isn't clear that it's Miami Vacation Rentals until they send a contract and you've already paid, so if you see Natalia or Silvia as a host in Miami, run. The toilet seat revealed dried urine. That says the space had not been cleaned. There's rust from neglect everywhere, bathroom floors, metal mirror, bathroom countertops, on top of the tub. Tiles are literally missing near the laundry. The WORST paintjob we've ever seen, like a bad DIY, revealing chipping and peeling paint and erosion due to humidity that never got fixed, all in the doorways and hallways. The toilets only flush 1/3 of the time and the 2nd toilet didn't flush at all when we arrived. Maintenance came and resolved the issue for just one of them; the other is insanely weak and they think they can fix it by putting up a placard warning you not to put random objects on it. Meanwhile it won't flush a single square of toilet paper. The kicker? It's in such disrepair the smoke detector is faulty and went off, while we were asleep, in the middle of the night, triggering alarms on the entire floor of the W residences. W Security had to inspect the unit, saw no smoke or fire, and had to disable the detector because it was unresponsive to even. changing the batteries. And they, in corporate speak, denied the whole thing. Everytime we pointed something out they would act like it's our job to show evidence instead of just sending someone over to handle it. Or act like we're lying because we didn't spot all this the second we arrived. They even insisted nothing was wrong with the detector despite W security being adamant about the need to replace it. They're slumlords infesting luxury buildings and not taking care of their units. Their spaces look like someone poor won the lottery, bought a condo at the W, and never learned how to take care of it or ran out of money so it fell into disrepair. Ghetto. They'll use all the corporate language to do the bare minimum and then expect respect in the face of disrespect. We informed them we would be handling this with a review since they were handling this so poorly and we no longer trusted them to come into our unit while we were out. And get this - when we left the negative review on Airbnb, their response was that we made the whole thing up to get a refund. A refund which we never actually asked for. Lol. We merely asked for them to make our dreadful experience right and rectify the situation. Natalie Ros and Miami Vacation Rentals are shady, should not be in business, and we have already shared our experiences with a network of companies to ensure they never sign contracts or rent accommodations from this company.

I made a mistake with my reservation dates and tried to modify, AND offered to pay the difference…read morebut their property manager refused. I tried to reason with them and said I still want to stay there, I'm offering more money for the adjusted dates, but they are not willing at all to help. I said it's very unreasonable to be expected to lose the full amount and they just laughed at me on the phone. Absolute crooks, and greedy property manager. DO NOT BOOK HERE.