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    Miami Vacation Rentals-Brickell

    1.6 (7 reviews)
    Closed 6:00 am - 6:00 pm

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    Sam S.

    Please read our honest review and, to put it simply, do not stay here or at any other Miami Vacation Rentals units. We arrived to a horribly unclean apartment that violates Airbnb's Covid policy, as well as the hosts' own promises of cleanliness. After just two hours of walking around, the apartment floor left the bottoms of our brand new socks black. The table tops were obviously not wiped down and full of crumbs, there was mold and mildew in the shower, black marks all over the floor, human excrement spots around the toilet, sticky door handles, unknown substances on the light switches, dust compacted in the door hinges, dirty air vents, unknown substances on the kitchen sink handle, and the chandelier above the bed had obviously never been dusted, with long hair dangling from it. They didn't even put a fitted sheet on the bed. (We have photos of *all* of this.) We reached out to the hosts explaining the situation - Natalia/Silvia - and they told us we needed to wait until the next day for them to come back and clean it. We obviously could not wait that long, this was dangerous to our health and no vacationer should have to stay in a place like this - so we asked them to bring cleaning supplies so we could clean the place *ourselves* despite having to pay outrageous "cleaning fees." Someone brought us up 3 cleaning products and we spent the remainder of the night - on our own vacation - cleaning the apartment. At that point, we didn't trust their ability to clean the unit the next day, given the complete failure the first time around, so requested a refund for the remaining 3 nights but kindly offered to *still* pay for the first night. Silvia agreed and told us we would receive a *full* refund for the remaining nights *despite* any Airbnb cancellation policies. On her instruction, we cancelled the remainder of the trip and agreed to meet with the head of housekeeping and site manager to show them the condition of the apartment (as well as the photographs we took, because at that point, it was much cleaner due to all our labor.) We met with them and both of them agreed it was unacceptable and they personally said themselves that we should also receive a full refund. So, as per all the agreements, we left and were expecting to be made whole again for the remainder of our unused trip. *Only then* Natalia/Silvia went back on their word and stated they would not refund us the whole amount. I won't waste time going into small details, but after a long message exchange, she still refused and kept saying that she won't be refunding us the portion that Airbnb keeps. Which is completely unjust and obviously not what we originally agreed to, especially since they told us to disregard any Airbnb cancellation policies. Most importantly though, they are the business who failed by not following cleanliness policies, not delivering on their promises, and giving false expectations - so why should we be the ones to have to foot their commission fees with Airbnb? (Especially when they told us not to worry about that?) Silvia never responded to our request. We hadn't even written this review yet and we were waiting on them to just do the right thing and correct the situation, like they had promised. That never happened. They just never wrote back. Miami Vacation Rentals did not do their jobs; the unit was filthy and unacceptable, so we had no choice but to physically remove ourselves from the apartment. This was not a last-minute change of heart or randomly canceling a trip - this was because *they* failed. And we should absolutely not be financially damaged for that. Our whole vacation was ruined by this ordeal and we just want to be rightfully made whole again. We are *still* waiting for our correct refund. They are taking advantage of us, but we will not stop until we find justice in this matter. As for you, a vacationer wondering where to spend your hard-earned money, we recommend that you stay far away from Miami Vacation Rentals.

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    Churchill Suites Miami Brickell - Expansive Lobby with marble floors

    Churchill Suites Miami Brickell

    1.0(1 review)
    0.7 miBrickell

    Please for you, be aware…read more We arrived in the suite to realize the next day that it was infested with bedbugs. As of today (almost ten days after) we are still waiting for a refund. we lost so many time during our vacation to solve this issue, switching to another suite (with another company to not take any risks), buying new clothes etc etc. the management would not talk to us but the "cleaning management" (the guy was nice and tried to help, apologized several time) but he was talking with his "boss" on the phone while negotiating with us to solve that situation. Couldn't he talk to us directly instead of hiding behind someone ? We agreed on a refund and never got anything. Days after I realized that my arms are covered with bedbugs bites, I had to buy some treatment and I sincerely hope that even with all the precaution that we took I didn't bring those insects in my home. Stay away from this terrible company. we are losing time, energy but also money with them. This place was dirty and infested and it ruined the beginning of our vacation.

    From the owner: Churchill Suites Miami Brickell offers luxurious vacation rentals and corporate apartments in the…read moreheart of downtown Miami at the One Broadway building in the Brickell Financial District. This luxury 36 story high-rise offers many fine amenities including free assigned parking, a fitness center, swimming pool, hot tub, and much more. The Mary Brickell Village, the Brickell Financial Center and the Miami Convention & Conference Center are all within walking distance. This property is also a short drive away from the American Airlines Arena, Adrienne Arsht Center, Cruise Port of Miami, the excitement of Miami Beach and South Beach, the Design District, Coconut Grove, Coral Gables, and much more. Our fully-appointed one, two and three bedroom apartments offer spacious accommodations larger than hotel rooms and feature beautiful city views from your apartment's private balcony. Each apartment is fully furnished with all the comforts of home, including linens and towels, a fully equipped kitchen, washer and dryer and complimentary Wi-Fi. Business travelers love the Business Center and convenient location near many downtown Miami corporate offices. Tourists and families traveling together enjoy the extra space and the nearby attractions. Going on a cruise? The Port of Miami is a short taxi ride away.

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    Miami Vacation Rentals-Brickell - vacation_rentals - Updated May 2026

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